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Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

5.0 star property

Photo gallery for Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

6 bars/lounges
Property preview
Property amenity
Executive Garden Suite MUSOU-AN, Non Smoking | Bathroom
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
4-1 Kioi-Cho, Chiyoda, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪6 min walk‬
  • Place, Tokyo Imperial Palace
    ‪15 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Premium Deluxe Room, Club Lounge Access, Non Smoking (50sqm)

EXECUTIVE HOUSE ZEN Premium Deluxe Room, Club Lounge Access, Non Smoking (50sqm)

EXECUTIVE HOUSE ZEN Premium Deluxe Room, Club Lounge Access, Non Smoking (50sqm)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Garden Suite, Non Smoking

Executive Garden Suite, Non Smoking

Executive Garden Suite, Non Smoking

  • 102 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Garden Suite MUSOU-AN, Non Smoking

Executive Garden Suite MUSOU-AN, Non Smoking

Executive Garden Suite MUSOU-AN, Non Smoking

  • 115 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Frette Italian sheets, premium bedding, down duvets, minibar

Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Frette Italian sheets, premium bedding, down duvets, minibar

Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

  • Sleeps 2
  • 2 Single Beds

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About the area

Tokyo

A stay at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN places you in the heart of Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This luxury hotel is 3 mi (4.8 km) from Tokyo Dome and 3.1 mi (4.9 km) from Shibuya Crossing.

What's nearby

  • Hotel New Otani Tokyo - 6 min walk - 0.5 km
  • Akasaka Palace - 6 min walk - 0.5 km
  • Tokyo Imperial Palace - 15 min walk - 1.3 km
  • Chidorigafuchi Park - 15 min walk - 1.3 km
  • Shinjuku Gyoen National Garden - 5 min drive - 3.0 km

Getting around

  • Kojimachi Station - 7 min walk
  • Yotsuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 67 min drive

Restaurants

  • ‪SATSUKI - ‬2 min walk
  • ‪Tully's Coffee - ‬5 min walk
  • ‪ガーデンラウンジ - ‬4 min walk
  • ‪AUX BACCHANALES - ‬7 min walk
  • ‪View & Dining The Sky - ‬2 min walk

About this property

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Luxury hotel with 20 restaurants connected to a shopping center in Tokyo
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers 87 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 87 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service. Snacks are also available at the 10 coffee shops/cafes. Relax with a refreshing drink at one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN has 20 restaurants on site.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 10 coffee shops/cafes
  • 20 restaurants
  • 6 bars/lounges

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's health club and spa will be closed from February 1-3, 2026.

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 13 2026 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools
  • Fitness facilities
  • Sauna
  • Spa
The following facilities are closed seasonally each year. They will be closed from February 1 to February 3:
  • One of the dining venues
  • One of the swimming pools
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the Executive Lounge until 5:30 PM.
Guests have access to the onsite health club (The Golden Spa New Otani) at no charge. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 20 to August 31
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Otani Tokyo Executive House ZEN Hotel
New Otani Executive House ZEN Hotel
New Otani Tokyo Executive House ZEN
New Otani Executive House ZEN
New Otani Tokyo Executive House ZEN
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Tokyo
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel Tokyo

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 292 out of 346 reviews
Rating 8 - Good. 43 out of 346 reviews
Rating 6 - Okay. 6 out of 346 reviews
Rating 4 - Poor. 5 out of 346 reviews
Rating 2 - Terrible. 0 out of 346 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Makimi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service and foods were excellent. More than 5 stars!
Stayed 1 night in Sep 2025

10/10 Excellent

Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high quality
Stayed 4 nights in Sep 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Tokyo hotel, great food, great service! I will book this again next time and recommend it to my friends!
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay service was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Farid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an elegant hotel with amazing staff and great service. The rooms and hotel are designed so professionally which catches your eyes on the first look.
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Incredible service at Executive House Zen. If you want incredible service, quiet & comfort then stay here! Loved how quiet it was (very & we stayed in a number of Tokyo hotels- the garden around the property was a quietness buffer that was more effective than being on the 45th floor of other hotels). Beds were quite comfortable even if a little on the firm side (standard for Japan). Great view of Mt Fuji from the lounge. Impeccable service, especially by Yuki. Excellent English & went so far out of her way to make sure we had a great time & had everything we could ever need. The rest of the team were flawless too. Loved the garden- worth it on its own. Super close to the subway, so very convenient, Always taxis at the door with staff happy to explain in Japanese exactly where you need to go to the driver. (Tip- Make sure you have a physical credit card with you in Tokyo & some Yen cash). I travel a lot and this hotel is now one of my favourites in the world. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nadine

Stayed 1 night in Jul 2025

10/10 Excellent

Shreya

Stayed 2 nights in Jul 2025

10/10 Excellent

SEUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Bridget

Stayed 1 night in Jun 2025

10/10 Excellent

Priscilla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff who took care of all my requests and needs. We enjoyed our stay and are glad that we had decided to return in a few days to again enjoy the service. Great management and staff! Look forward to our next visit 😃
Stayed 1 night in Jun 2025

10/10 Excellent

Olivier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff and executive lounge was excellent!
Stayed 2 nights in May 2025

10/10 Excellent

Nazar

Stayed 3 nights in May 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were in the Executive Zen floor of New Otani. We only stayed 1 night as it was a stopover before our flight back to the US. The service was impressive to say the least. The rooms were very modern but very small but I believe this is normal for Tokyo. The continental breakfast was limited. However the Sky restaurant was amazing. There were many food options available and the view of Tokyo from the restaurant was amazing. I highly recommend anyone to stay here. We definitely will for a longer time next time we visit Japan.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Stayed 4 nights in Apr 2025

10/10 Excellent

Wayne, Camberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge for zen floors was excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Experience!!
Stayed 6 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The Executive Zen Level is well worth the value. Amazing quality and service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service & staff were extremely polite & attentive. Accommodated our request for a late check out.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jacob

Stayed 2 nights in Jan 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily the best hotel I have ever stayed by far. The staff made sure you feel special and appreciated. The time for check in and check out was 2pm and 12 pm respectively, which was generous. The executive lounge was very comfortable. Breakfast is also included for other restaurants. Satsuki was a great breakfast option. The Japanese garden was beautiful. Spa access was also included. I would definitely go back to House Zen when I go to Tokyo again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and the Zen House experience was fantastic!
Stayed 6 nights in Sep 2024

10/10 Excellent

Young Jin

Stayed 1 night in Sep 2024

10/10 Excellent

Ohsoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024