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Hotel New Otani Tokyo The Main

4.5 star property

Photo gallery for Hotel New Otani Tokyo The Main

Exterior
Property preview
The Main Deluxe Twin Room, Smoking
Dining
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa

Explore the area

View map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578
  • Tokyo Midtown
    ‪2 min drive‬
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin, Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room, Smoking

The Main Deluxe Twin Room, Smoking

The Main Deluxe Twin Room, Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.8 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • Sleeps 4
  • 1 King Bed

View all photos for The Main Quality Double Non-smoking

The Main Quality Double Non-smoking

The Main Quality Double Non-smoking

8.2 out of 10
Very good
(18 reviews)
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Standard Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down duvets, in-room safe, individually furnished

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Deluxe Triple Room, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe King, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe King, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard King, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Junior Suite double, Non Smoking

The Main Junior Suite double, Non Smoking

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • Sleeps 5
  • 1 King Bed

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About the area

Tokyo

With a stay at Hotel New Otani Tokyo The Main, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. .This luxury hotel is 2.7 mi (4.3 km) from Shibuya Crossing and 2.7 mi (4.4 km) from Tokyo Dome.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 km
  • Tokyo Midtown - 2 min drive - 1.7 km
  • Tokyo Imperial Palace - 3 min drive - 2.7 km
  • Tokyo Dome - 3 min drive - 4.4 km
  • Tokyo Tower - 3 min drive - 3.1 km

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Narita Intl. Airport (NRT) - 77 min drive

Restaurants

  • ‪BASE11 - ‬11 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • SATSUKI
  • ‪フレッシュネスバーガー - ‬11 min walk
  • GARB CENTRAL

About this property

Hotel New Otani Tokyo The Main

Luxury hotel with 20 restaurants and bars
Hotel New Otani Tokyo The Main offers 554 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 554 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Treat yourself with body treatments and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service. Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has 269 square feet (25 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel New Otani Tokyo The Main has 20 restaurants on site.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
Extra beds are not available for children age 3 and younger.

We should mention

The seasonal pool will be open from July 11 to September 07
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 808 out of 1078 reviews
Rating 8 - Good. 168 out of 1078 reviews
Rating 6 - Okay. 50 out of 1078 reviews
Rating 4 - Poor. 27 out of 1078 reviews
Rating 2 - Terrible. 25 out of 1078 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and friendly. Great for USA travelers.
Stayed 5 nights in May 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great. It definitely exceeded our expectations. Our room was spacious, comfortable and very clean. The amenities were in full compliments, and we were both given clean beautiful kimonos and pijamas to wear every night. The view from our 13th floor room was beautiful. We dined at the bar on the lobby floor one night and it was fantastic. We also dined at the sky lounge with a very complete buffet style meals and spectacular views of the city from this 17th floor restaurant. The location was also a plus and very central with a 10 minute walk to the subway or uber or taxi to anywhere in the city. This was definitely a great buy for the money.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brisia

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was fantastic, the staff were friendly and helpfull.
Stayed 6 nights in May 2025

10/10 Excellent

Nathaniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience.
Stayed 1 night in Jun 2025

10/10 Excellent

louise

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, but didn't like the location so much
Stayed 2 nights in Jun 2025

4/10 Poor

Daniella

Travelled with family
Liked: Amenities
Disliked: Staff & service
One of the worst customer service experiences I’ve had at a supposedly “luxury” hotel. We stayed here for over $600 a night and were shocked by the treatment we received after checkout. Our flight wasn’t until 6 PM, so we planned to spend a couple hours working quietly in one of the hotel’s many public lounges — something you’d expect to be acceptable at a hotel of this size and price point. After sitting in an entirely empty lounge for about 20 minutes, working on my laptop (plugged into an outlet), a hotel staff member approached me and, without a word, gestured “no” at the outlet. I was confused, especially since the nearby concierge lounge was full of guests doing the exact same thing. When I asked what the issue was, he pretended not to understand English and started speaking to me in Japanese. After several tries to get a clear answer, he finally said — in perfect English — that I could only use outlets in my room, implying I was loitering. This was incredibly insulting, considering we had just checked out and spent hundreds more at the hotel’s restaurants. He refused to explain further and ignored the fact that other guests were clearly allowed to do the same thing. It was bizarre, passive-aggressive, and left an extremely sour taste in our mouths. If you charge luxury rates, you need to offer luxury service — not make guests feel like they’re being kicked out the door. We won’t be returning.
Stayed 1 night in Jun 2025

10/10 Excellent

Shinjiro

Stayed 1 night in Jun 2025

10/10 Excellent

David M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very high class hotel

The service was top notch and we felt like royalty. The breakfast buffet was fantastic and of high quality. Really enjoyed this part of town and it was REALLY easy to get anywhere else in Tokyo quickly.
Stayed 3 nights in May 2025

8/10 Good

Hieu, Long Beach

Liked: Cleanliness, staff & service
The Japanese garden alone is enough to stay at the New Otani. The facilities are somewhat dated but still very appropriate for the price.
Stayed 1 night in May 2025

10/10 Excellent

Toshiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンシェルジュの対応が素晴らしかった。
Stayed 11 nights in May 2025

10/10 Excellent

Luis

Stayed 2 nights in May 2025

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Large with many facilities.
Stayed 3 nights in Jun 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Luke, Whitefish Bay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Hyung Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service, excellent employees.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is beautiful, the staff are extremely helpful, the hinoki bath is a life saver if you’re going to walk around as much as we did. I can’t wait to go back during my next trip to Japan. I loved the food at the breakfast buffets (the Miso soup was my favorite.)
Stayed 5 nights in May 2025

8/10 Good

anisha

Liked: Cleanliness, staff & service
liked the staff, and the hotel amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Especially loved the garden.
Stayed 5 nights in May 2025

10/10 Excellent

Hidefumi

Stayed 3 nights in May 2025

10/10 Excellent

HOOSHANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every moment we enjoyed
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels in Tokyo. Amazing service. Great location. Beautiful garden on hotel property. Rooms were clean and well appointed. Room service was fast, professional and fast. Check in was very professional. You feel like it is a luxury property the moment you enter and it doesn't disappoint after that.
Stayed 2 nights in May 2025

8/10 Good

rosita

Stayed 3 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kenneth Paul

Travelled with partner
Liked: Cleanliness, amenities
1st class Recommend to anyone
Stayed 6 nights in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in May 2025