I've been a fan of the Sotetsu Fresa Inn hotel brand, and have stayed in them for the past 2 trips I've been to Japan. This time, I tried the Tokyo-Kanda branch.
Check-in process was great, staff were friendly and were well-versed in English. Upon entering the room, as expected, it's small for a Tokyo hotel, but still good enough for the price you're paying.
An issue I had while staying is that: upon entering the toilet for the first time, there was a strong pungent pee smell. I asked my partner if she smells it, but she didn't. So I thought I was overthinking it. The smell slowly went away after we showered with shampoo/body wash.
The next day, my partner told me she smelled it as well. We tried to find the source of the smell but to no avail. As we were only there for 3D2N, and we were nearing the end of the trip, we didn't bother to request for a room change.
Another thing I noticed is that the bidet washing mechanism in the toilet bowl, had brown stains all around it. I do not know how sanitary that is, but I avoided using the bidet washing function altogether.
It's a pity as I love the Sotetsu Fresa Inn brand and I wish to think that this is a one-off experience. I would give them another try next time when I'm in Japan, and we shall see if the same thing happens.