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Tobu Hotel Levant Tokyo

3.5 star property

Photo gallery for Tobu Hotel Levant Tokyo

Property entrance
Restaurant
Suite, Non Smoking (Levant Suite, No Tower View)
Restaurant
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
1-2-2 Kinshi, Sumida-ku, Tokyo, Tokyo-to, 130 0013
  • Place, Sumida Triphony Hall
    ‪1 min walk‬
  • Place, Kinshi Park
    ‪6 min walk‬
  • Place, Tokyo Skytree
    ‪19 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Deluxe Triple Room With Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Triple Room With Sky Tree View

  • Sleeps 2

View all photos for Deluxe Triple Room(No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Triple Room(No Tower View)

  • Sleeps 3

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 2

View all photos for Superior Double Room With Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room With Sky Tree View

  • Sleeps 2

View all photos for Superior Double Room(No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room(No Tower View)

  • Sleeps 2

View all photos for Single Room, Non Smoking (No Tower View)

Single Room, Non Smoking (No Tower View)

Single Room, Non Smoking (No Tower View)

9.4 out of 10
Exceptional
(49 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Non Smoking (No Tower View)

Double Room, Non Smoking (No Tower View)

Double Room, Non Smoking (No Tower View)

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (No Tower View)

9.2 out of 10
Wonderful
(20 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room, Non Smoking (No Tower View)

Quadruple Room, Non Smoking (No Tower View)

Quadruple Room, Non Smoking (No Tower View)

8.4 out of 10
Very good
(36 reviews)
  • 29 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Economy Twin Room, Non Smoking (No Tower View)

Economy Twin Room, Non Smoking (No Tower View)

Economy Twin Room, Non Smoking (No Tower View)

8.6 out of 10
Excellent
(71 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Twin Room, Non Smoking (SKYTREE View)

Economy Twin Room, Non Smoking (SKYTREE View)

Economy Twin Room, Non Smoking (SKYTREE View)

9.0 out of 10
Wonderful
(95 reviews)
  • City view
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking (SKYTREE View)

Double Room, Non Smoking (SKYTREE View)

Double Room, Non Smoking (SKYTREE View)

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room, Non Smoking (SKYTREE View)

Quadruple Room, Non Smoking (SKYTREE View)

Quadruple Room, Non Smoking (SKYTREE View)

8.8 out of 10
Excellent
(32 reviews)
  • 29 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Single Room, Non Smoking (SKYTREE View)

Single Room, Non Smoking (SKYTREE View)

Single Room, Non Smoking (SKYTREE View)

9.2 out of 10
Wonderful
(30 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Non Smoking (SKYTREE View)

Twin Room, Non Smoking (SKYTREE View)

Twin Room, Non Smoking (SKYTREE View)

9.6 out of 10
Exceptional
(49 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (No Tower View)

Superior Double Room, Non Smoking (No Tower View)

Superior Double Room, Non Smoking (No Tower View)

9.0 out of 10
Wonderful
(18 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (SKYTREE View)

Superior Double Room, Non Smoking (SKYTREE View)

Superior Double Room, Non Smoking (SKYTREE View)

8.8 out of 10
Excellent
(13 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Triple Room, Non Smoking (No Tower View)

Triple Room, Non Smoking (No Tower View)

Triple Room, Non Smoking (No Tower View)

9.4 out of 10
Exceptional
(17 reviews)
  • 29 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Triple Room, Non Smoking (SKYTREE View)

Premium bedding, in-room safe, desk, blackout curtains

Triple Room, Non Smoking (SKYTREE View)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 29 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room, Non Smoking (No Tower View)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (SKYTREE View)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room, Non Smoking (SKYTREE View)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Triple Room, Non Smoking (No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Triple Room, Non Smoking (No Tower View)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking (SKYTREE View)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Triple Room, Non Smoking (SKYTREE View)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Suite, Non Smoking (Levant Suite, No Tower View)

Suite, Non Smoking (Levant Suite, No Tower View)

Suite, Non Smoking (Levant Suite, No Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 160 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Corner Quadruple Room, Non Smoking, Skytree View

Corner Quadruple Room, Non Smoking, Skytree View

Corner Quadruple Room, Non Smoking, Skytree View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 36 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Deluxe Twin Room With Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room With Sky Tree View

  • Sleeps 2

View all photos for Standard Twin Room With Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room With Sky Tree View

  • Sleeps 2

View all photos for Quadruple Room With Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room With Sky Tree View

  • Sleeps 4

View all photos for Single Room With Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Single Room With Sky Tree View

  • Sleeps 1

View all photos for Double Room With Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Double Room With Sky Tree View

  • Sleeps 2

View all photos for Corner Quadruple Room With Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Corner Quadruple Room With Sky Tree View

  • Sleeps 4

View all photos for Economy Twin Room With Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Economy Twin Room With Sky Tree View

  • Sleeps 2

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Double Room

  • Sleeps 2

View all photos for Standard Twin Room with Extra Bed(No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room with Extra Bed(No Tower View)

  • Sleeps 3

View all photos for Standard Twin Room With Extra Bed Wand Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room With Extra Bed Wand Sky Tree View

  • Sleeps 3

View all photos for Casual Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Casual Twin Room

  • Sleeps 2

Casual Twin Room With Sky Tree View

  • Sleeps 2

View all photos for Twin Room with Sofa Bed, Non Smoking, No Tower View

Premium bedding, in-room safe, desk, blackout curtains

Twin Room with Sofa Bed, Non Smoking, No Tower View

8.6 out of 10
Excellent
(32 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room with Sofa Bed, Non Smoking, Sky Tree View

Twin Room with Sofa Bed, Non Smoking, Sky Tree View

Twin Room with Sofa Bed, Non Smoking, Sky Tree View

9.0 out of 10
Wonderful
(29 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room With Tokyo Sky Tree View

Premium bedding, in-room safe, desk, blackout curtains

Triple Room With Tokyo Sky Tree View

  • Sleeps 3

View all photos for Triple Room-Non-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Triple Room-Non-Smoking

  • Sleeps 3

View all photos for Economy Twin Room(No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Economy Twin Room(No Tower View)

  • Sleeps 2

View all photos for Quadruple Room (No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room (No Tower View)

  • Sleeps 4

View all photos for Deluxe Twin Room(No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room(No Tower View)

  • Sleeps 2

View all photos for Azuma Suite

Interior

Azuma Suite

  • Sleeps 6

View all photos for Levanto Suite(No Tower View)

Interior

Levanto Suite(No Tower View)

  • Sleeps 2

View all photos for Single Room (No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Single Room (No Tower View)

  • Sleeps 1

View all photos for Double Room (No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Double Room (No Tower View)

  • Sleeps 2

View all photos for Standard Twin Room(No Tower View)

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room(No Tower View)

  • Sleeps 2

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About the area

Tokyo

With a stay at Tobu Hotel Levant Tokyo in Tokyo (Sumida), you'll be within a 5-minute drive of Tokyo Skytree and Sensoji Temple. .This hotel is 2.9 mi (4.6 km) from Ueno Park and 3.9 mi (6.4 km) from Tokyo Imperial Palace.

What's nearby

  • Sumida Triphony Hall - 1 min walk - 0.0 km
  • Kinshi Park - 6 min walk - 0.5 km
  • Tokyo Skytree - 19 min walk - 1.6 km
  • Ryogoku Kokugikan - 19 min walk - 1.6 km
  • Sensoji Temple - 7 min drive - 3.1 km

Getting around

  • Kinshicho Station - 6 min walk
  • Sumiyoshi Station - 17 min walk
  • Haneda Airport (HND) - 34 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪バーガーキング (Burger King) - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ - ‬3 min walk
  • ‪北斎カフェ - ‬1 min walk
  • ‪回転寿司みさき - ‬3 min walk

About this property

Tobu Hotel Levant Tokyo

Hotel with 3 restaurants, near Tokyo Skytree
Tobu Hotel Levant Tokyo offers 383 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 383 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite to eat at スカイツリー®ビューレストラン 簾, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
スカイツリー®ビューレストラン 簾 - Onsite restaurant.
スーパーダイニング ヴェルデュール - Onsite buffet restaurant. Open daily.
中国料理 竹園 - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 8:00 PM at scheduled times and on request
  • Parking on site (JPY 3,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,190 for adults and JPY 1,595 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スーパーダイニング ヴェルデュール
  • スカイツリー®ビューレストラン 簾
  • 中国料理 竹園

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 24 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Stay is included for children ages 0-5 only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3190 for adults and JPY 1595 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way)
  • Self parking fee: JPY 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Tobu Hotel Sumida
Tobu Hotel Levant Tokyo
Tobu Hotel Levant
Tobu Levant Tokyo
Tobu Levant
Tobu Hotel Levant Tokyo Japan
Tobu Hotel Levant Tokyo Hotel
Tobu Hotel Levant Tokyo Tokyo
Tobu Hotel Levant Tokyo Hotel Tokyo

Tobu Hotel Levant Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2132 out of 2945 reviews
Rating 8 - Good. 639 out of 2945 reviews
Rating 6 - Okay. 120 out of 2945 reviews
Rating 4 - Poor. 33 out of 2945 reviews
Rating 2 - Terrible. 21 out of 2945 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Anastasiya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good, great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Anastasiya

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Stefanos

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 4 nights in Oct 2025

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great Free shuttle for Disney Location was good Bathroom was dated, smell of mold, little ventilation… made the room moist and damp
Stayed 5 nights in Oct 2025

10/10 Excellent

Laura, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with subway stations nearby. Lots of shopping and dining options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Colin

Stayed 2 nights in Oct 2025

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, clean (but slightly dated) rooms and decor, and pleasant staff make for a great place to stay in Tokyo - and the view facing the Skytree can't be beat.
Stayed 13 nights in Oct 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel with varied breakfast, a good location, helpful staff, and public transportation within walking distance.
Stayed 4 nights in Oct 2025

10/10 Excellent

Airi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely and well cleaned daily! A/C worked well and it was at pleasant temperature at all times. Breakfast has some rotations on certain food items such as fish, fruits...etc
Stayed 5 nights in Oct 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, near train station, shopping, food, restaurants, convenient stores all within walking distance! Will stay here again the next time around! Plus my sky tree view is perfect!
Stayed 8 nights in Oct 2025

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
I’m very satisfied with the service
Stayed 5 nights in Oct 2025

10/10 Excellent

Dalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly. Loved how efficient and organized everything is.
Stayed 9 nights in Oct 2025

10/10 Excellent

Jim Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Location is great!
Stayed 5 nights in Oct 2025

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was booked as part of a cruise package so we weren't sure what to expect. Unexpectedly, we had to stay for two extra nights, the staff were helpful in ensuring we stayed in the same room. The hotels location was great for the Kinshicho station, and within walking distance of the Sky Tree. We dined at the hotel on the first night, the food was amazing, as was the view of an illuminated Sky Tree. We arrived before check in time, and left after check out time and the staff were very helpful in storing our cases so we could carry on exploring. If I were to return to Tokyo (and I very much hope I do), I would definitely return to the Tobu Levant.
Stayed 2 nights in Oct 2025

6/10 Okay

Maciel

Stayed 4 nights in Sep 2025

8/10 Good

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is responsive and polite. The hotel is in a great location. Access to all points in Tokyo is good while not having to deal with the massive crowds of some of the other neighborhoods.
Stayed 12 nights in Oct 2025

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 6 nights in Sep 2025

8/10 Good

Me

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Hotel is old but is very clean. Staff is nice but they are not very flexible or accomodating. They charge for storing your luggage even for one day. We asked if there could be an exception for not paying to store the luggage for the one day since we will be coming back to stay for a few more days and they refused. During our returning stay, we checked out from a 2 bedroom to check in for a 1 bedroom stay but of course check in is not until 3pm so the front desk guy kept asking us when we will be back. We first said 3pm but then later we were speaking amongst ourselves that we don't need to rush back to check in, we will check in whenever we get back. The front desk guy maybe felt overwhelmed and thought we were talking to him and he all of a sudden raised both his arms and said we will bring the luggage into the room once it's available. I think if he had just suggested that in the beginning then it would of been great customer service but raising his arms and his tone seemed a bit unprofessional. They also don't have certain amenities like other hotels. I wasn't feeling well so I had to go buy peppermint tea for myself whereas other hotels I previously stayed had teas and coffee.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eldon

Travelled with family
Liked: Amenities
Friendly and helpful staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Luigi

Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel Christine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well run and in a great location. The room was spacious with a great view of the Skytree Tower. Each day our beds were made and the towels and bottled waters refreshed which was really appreciated. All staff were very courteous and helpful. Would definitely recommend.
Stayed 6 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort
Friendly staff. Convenient for boarding the Narita airport shuttle.
Stayed 1 night in Oct 2025