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London Heathrow Marriott Hotel

4.0 star property

Photo gallery for London Heathrow Marriott Hotel

Exterior
Lounge
View from property
View from property
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
Bath Road, Heathrow Airport, Hayes, England, UB3 5AN
  • Place, Airport Bowl
    ‪8 min walk‬
  • Place, Cranford Countryside Park
    ‪4 min drive‬
  • Place, Windsor Castle
    ‪24 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪5 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(105 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Executive Room, 2 Double Beds

8.8 out of 10
Excellent
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(115 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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The price is NZ$224
includes taxes & fees
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About the area

Hayes

Located in Hayes (Heathrow Villages), London Heathrow Marriott Hotel is within a 15-minute drive of Kempton Racecourse and Twickenham Stadium. .This hotel is 8.3 mi (13.4 km) from Hampton Court Palace and 8.5 mi (13.7 km) from Windsor Castle.

What's nearby

  • Airport Bowl - 8 min walk - 0.7 km
  • Cranford Countryside Park - 4 min drive - 1.7 km
  • Windsor Castle - 24 min drive - 22.1 km
  • LEGOLAND® Windsor - 25 min drive - 23.8 km
  • Hampton Court Palace - 37 min drive - 20.4 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Pret A Manger - ‬9 min drive
  • ‪Caffè Nero - ‬11 min drive
  • ‪LEON - ‬9 min drive
  • ‪Trunk Bar & Restaurant - ‬4 min walk
  • ‪McDonald's - ‬5 min walk

About this property

London Heathrow Marriott Hotel

London Heathrow Marriott Hotel offers 393 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hayes hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 393 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Italian cuisine at Carluccio's, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hayes? This hotel has 10107 square feet (939 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Carluccio's - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: GBP 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carluccio's

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,107 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 2:
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 21.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per day (rates may vary)
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heathrow Marriott Hotel

Heathrow Marriott Hotel London

London Heathrow

London Heathrow Marriott Hotel Hayes

London Heathrow Marriott Hotel

London Marriott

London Marriott Hotel Heathrow

Marriott Hotel Heathrow

Marriott Hotel Heathrow London

London Heathrow Marriott Hayes

London Heathrow Marriott Hayes, UK - Greater London

Hayes Marriott

Marriott London Heathrow Hotel Hayes

Marriott Hotel London Heathrow

London Heathrow Marriott

London Heathrow Marriott Hotel Hotel

London Heathrow Marriott Hotel Hayes

London Heathrow Marriott Hotel Hotel Hayes

London Heathrow Marriott Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 946 out of 1437 reviews
Rating 8 - Good. 281 out of 1437 reviews
Rating 6 - Okay. 125 out of 1437 reviews
Rating 4 - Poor. 35 out of 1437 reviews
Rating 2 - Terrible. 50 out of 1437 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Terry

Travelled with group
Disliked: Property conditions & facilities
Review of Egypt air we were in Cairo on the tarmac for two hours. Captain said nothing. No one knew everyone complaining what’s going on. We arrive late missed our connection and they weren’t gonna do anything about it. I told it was they didn’t want to pay for the connection eventually We demanded they sent us in a really bad two star hotel unliveable and booked us on the next connecting flight from Air Canada. Very poor customer service communication. Air Canada was delayed next day and we had to pay a different hotel in London because the one Air Egypt for us was not good or livable so we paid money out of our pocket to stay one night in Marriott hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay if you are flying out.
Stayed 1 night in Dec 2025

6/10 Okay

Jay

Liked: Cleanliness, amenities, property conditions & facilities
The room and amenities were fine. I didn’t appreciate being charged a fee to check in early for a room that was clearly available. If there was no room available, don’t check me in. If there is, do it as a courtesy for a guest who has multiple options when booking a hotel.
Stayed 1 night in Feb 2026

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, good size room. Clean bathroom with good amenities. Good restaurant and great choice at breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Parking was easy, rooms are spotless. Easy to get to the airport.
Stayed 1 night in Jan 2026

2/10 Terrible

Doyle

Stayed 1 night in Feb 2026

8/10 Good

James

Liked: Cleanliness, staff & service
Great high standard airport hotel managing to retain a bit more soul than your average airport hotel. I took an executive room and definitely felt that the upgrade was worth it for the executive lounge. Only negative was the gym and pool area which was incredibly run down and dirty.
Stayed 1 night in Feb 2026

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Very comfortable and clean room, nice facilities for a relaxing stay prior to our holiday. Great location near heathrow.
Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff couldn’t do enough for us. Great staff. Clean too.
Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, accommodating. Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Jacques

Stayed 1 night in Jan 2026

10/10 Excellent

tara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Just the right hotel to stay in before flying back to Canada. Front desk staff were very welcoming and friendly- always a nice way to end a trip abroad. If you are staying here perhaps just ask if you will be close to the service elevators- we didn’t know it, at the time, but these elevators are not overly quiet. We were right beside these elevators (room 5036 I think) - other than that- comfy beds, lots of space and a place I’d return to. It cost 10 pounds to take the van (you pre-book on a check in machine in the lobby) Back to Heathrow terminal. I picked the time and there were zero issues- was at the airport in ten minutes.
Stayed 1 night in Jan 2026

10/10 Excellent

Paula

Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don’t have an airport shuttle. Getting to and from the airport required a public bus and an uber, so plan ahead
Stayed 1 night in Dec 2025

10/10 Excellent

Anish

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

6/10 Okay

Fernando, Panama

Stayed 2 nights in Jan 2026

10/10 Excellent

diana

Stayed 1 night in Jan 2026

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Very quiet despite close location to Heathrow.
Stayed 1 night in Jan 2026

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Muy cómodos los cuartos
Stayed 1 night in Jan 2026

8/10 Good

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the executive room access, the pool and the steam rooms. Unfortunately the hot tub wasn’t filled, so we couldn’t enjoy it.
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to/from the airport and the restaurant was excellent!
Stayed 1 night in Jan 2026

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was extremely helpful.
Stayed 1 night in Jan 2026

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, we stayed here twice, about a month apart. Both times the pool was quite cold (not sure if that's normal or not, but the staff at the pool area made mention to us about how cold it was, so assume it isn't normally) and also the hot tub was out of action both times. Sauna and Steam Room didn't seem to get very hot, either. Other than that, which was part of the main reason we booked the accommodation, it was pretty good. Rooms were nice, nice restaurant and bar area with reasonable prices, easy access to / from Heathrow Airport on public buses. Staff were all super friendly! Would happily stay again, but be nice if the pool area facilities were all operating properly.
Stayed 1 night in Nov 2025