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Hotel Concord Syracuse, Ascend Hotel Collection

2.5 star property

Photo gallery for Hotel Concord Syracuse, Ascend Hotel Collection

Relax in a spacious room with a large bed, flat-screen TV, and amenities.
Relax in a cozy seating area with a sofa, armchairs, and flat-screen TV.
Enjoy meals in this stylish dining area with a flat-screen TV, comfortable seating, and a large window.
Hotel Concord's sleek entrance features a clean, contemporary design with a prominent overhang and beautifully maintained landscaping.
Relax in style with a comfortable seating area featuring a sofa, armchairs, and a fireplace.

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Destiny USA
    ‪9 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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Check-in and unwind in our welcoming lobby, featuring a reception desk, circular mirror, and convenient storage lockers.

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  • Pet-friendly
  • Parking included
  • Free WiFi
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4.3 out of 5, Excellent, (384)
The price is NZ$244
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About the area

East Syracuse

When you stay at Hotel Concord Syracuse, Ascend Hotel Collection in East Syracuse, you'll be in the business district, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 6.6 mi (10.7 km) from JMA Wireless Dome and 9.9 mi (15.9 km) from New York State Fairgrounds.

What's nearby

  • Destiny USA - 9 min drive - 10.4 km
  • Syracuse University - 10 min drive - 9.0 km
  • Landmark Theatre - 10 min drive - 10.1 km
  • Armory Square - 11 min drive - 11.8 km
  • JMA Wireless Dome - 11 min drive - 9.7 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hotel Concord Syracuse, Ascend Hotel Collection

Hotel in East Syracuse with free breakfast and a 24-hour fitness center
Hotel Concord Syracuse, Ascend Hotel Collection offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 110 individually decorated guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 353 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Thomas

It was clean in room however no one. And in and. Hanged towels or garbage the next day and the breakfast was kept up on
Stayed 2 nights in Apr 2025

10/10 Excellent

Momodou Lamin

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in Apr 2025

4/10 Poor

Tyler

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like a grow up in the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Lovely staff. My husband enjoyed the breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Leah

Business traveller
Liked: Cleanliness
Na
Stayed 3 nights in Apr 2025

10/10 Excellent

shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++ Lodging.

Room was very clean, staff was exceptional. Breakfast was very good. Will definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was the water and hot water were not available for about 3 hours as the hot water tank had to be replaced.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy hotel for great price
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Stayed 1 night in Apr 2025

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely clean and very cozy. The beds were so comfortable! Like sleeping on a cloud!
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Nilayzhia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jeffrey

Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservations for Billy Joel/Sting concert. It got rescheduled . I could not cancel & get a refund, so I took it anyway.
Stayed 1 night in Apr 2025

2/10 Terrible

Evalyn

we did not stay at this property. They would not refund us. Billy Joel Concert was cancelled until next year.
Stayed 1 night in Apr 2025

2/10 Terrible

Ashley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it

I tried multiple attempts to reschedule this reservation as the concert we were attending was rescheduled and the hotel or hotels.com wouldn’t do it. Worst service and situation ever. I even shared with them how this was a concert to commemorate one year since my mom died which is already upsetting enough, and then the concert was cancelled and then they wouldn’t reschedule or refund me. Worst service ever. Don’t work with this property or hotels.com lesson learned.
Stayed 1 night in Apr 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jaroslaw, Scarsdale

Stayed 1 night in Apr 2025

10/10 Excellent

Christian Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

6/10 Okay

Ilya

Liked: Staff & service
Disliked: Amenities
Very basic in every way for the price of upscale hotel
Stayed 1 night in Apr 2025

8/10 Good

Nick

Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

In a pinch

Hotel is to be desired. Room had garbage on the floor from what I can only assume was from the previous guest. Used dirty towel was stuffed in one of the dresser drawers. Hotel isn’t in the best of shape. The beds are comfortable at least. Random wire protruding through the wall. Not sure if it was live or not. Wasn’t about to touch it to test it. The staff were fabulous though. Very, very nice and friendly. Hotel itself just needs a lot of work.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 3 nights in Mar 2025