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Aerotel London Heathrow Airport Terminal 2-3

3.0 star property

Photo gallery for Aerotel London Heathrow Airport Terminal 2-3

Front of property
Daily continental breakfast (GBP 7 per person)
Desk, soundproofing, free WiFi, bed sheets
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Arrivals Hall, East Wing Building, Heathrow Airport, Hounslow, England, TW6 1AA
  • Place, Airport Bowl
    ‪7 min drive‬
  • Place, Cranford Countryside Park
    ‪9 min drive‬
  • Place, Stockley Park
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪6 min walk‬

Room options

View all photos for Double Plus Room

Desk, soundproofing, free WiFi, bed sheets

Double Plus Room

  • Sleeps 2

View all photos for Solo Plus Room

Shower, free toiletries, hair dryer, towels

Solo Plus Room

  • Sleeps 1

View all photos for Family Room

Desk, soundproofing, free WiFi, bed sheets

Family Room

  • Sleeps 2

View all photos for Single Room (Solo Plus)

Single Room (Solo Plus)

Single Room (Solo Plus)

8.8 out of 10
Excellent
(148 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room (Plus)

Desk, soundproofing, free WiFi, bed sheets

Double or Twin Room (Plus)

8.2 out of 10
Very good
(184 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (Plus)

Desk, soundproofing, free WiFi, bed sheets

Family Room (Plus)

8.8 out of 10
Excellent
(90 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is NZ$343
includes taxes & fees
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About the area

Hounslow

With a stay at Aerotel London Heathrow Airport Terminal 2-3 in Hounslow (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Thames River. .This hotel is 12.7 mi (20.4 km) from Wembley Stadium and 12.7 mi (20.5 km) from LEGOLAND® Windsor.

What's nearby

  • Airport Bowl - 7 min drive - 3.4 km
  • Cranford Countryside Park - 9 min drive - 4.3 km
  • Stockley Park - 11 min drive - 5.0 km
  • Thames River - 12 min drive - 9.6 km
  • Thames Path - 12 min drive - 9.6 km

Getting around

  • Heathrow Terminals 2 & 3 Station - 1 min walk
  • Heathrow Terminals 2 & 3 Underground Station - 14 min walk
  • Heathrow Airport (LHR) - 11 min walk

Restaurants

  • ‪Caffè Nero - ‬11 min walk
  • ‪Caffè Nero - ‬15 min drive
  • ‪Pret A Manger - ‬15 min walk
  • ‪LEON - ‬15 min walk
  • ‪London's Pride - ‬16 min walk

About this property

Aerotel London Heathrow Airport Terminal 2-3

Aerotel London Heathrow Airport Terminal 2-3 offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 82 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
This smoke-free hotel was built in 2018.
Continental breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: GBP 7 for adults and GBP 7 for children

Things to do

  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 7 for adults and GBP 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Aerotel London Heathrow Terminal 3 Hotel Hounslow
Aerotel London Heathrow Terminal 3 Hotel
Aerotel London Heathrow Terminal 3 Hounslow
Aerotel London Heathrow Termi
Aerotel London Heathrow T2 T3
Aerotel London Heathrow Terminal 3
Aerotel London Heathrow Airport Terminal 2-3 Hotel
Aerotel London Heathrow Airport Terminal 2-3 Hounslow
Aerotel London Heathrow Airport Terminal 2-3 Hotel Hounslow

Aerotel London Heathrow Airport Terminal 2-3 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1091 out of 2146 reviews
Rating 8 - Good. 579 out of 2146 reviews
Rating 6 - Okay. 273 out of 2146 reviews
Rating 4 - Poor. 121 out of 2146 reviews
Rating 2 - Terrible. 82 out of 2146 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mathew

Stayed 1 night in Nov 2025

10/10 Excellent

Nicola, Mount Pleasant

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and perfect for the night. Very comfortable. Check in was great and easy and then in the am walk to departures was only 3 mins
Stayed 1 night in Nov 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness
Need to add automatic openers to doors. Lots of large cases and it was a real struggle to get them to the room.
Stayed 1 night in Nov 2025

6/10 Okay

Julie, Southsea UK

Travelled with partner
Liked: Property conditions & facilities
Rooms ok, very expensive and entrance a bit hidden
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Stayed 1 night in Nov 2025

6/10 Okay

Denis, Germantown

Travelled with family
No windows.
Stayed 1 night in Nov 2025

4/10 Poor

Sami

Liked: Property conditions & facilities
I feel compelled to warn potential guests about several serious issues with this hotel that aren't disclosed upfront. 1. Hidden Check-In Policy: If you book through Expedia, your check-in time is 3pm—highly unusual for an airport hotel where travelers frequently arrive on morning and midday flights. What makes this worse is that they charge £40 per hour if you want to check in earlier. When I raised this concern, I was told I "should have booked directly through the hotel website." This feels like a deliberate trap for third-party bookings. 2. Misleading Pricing Strategy: The irony is that Expedia's rates are actually lower than booking direct, which makes their excuse even more frustrating. They're essentially penalizing customers for finding a better deal elsewhere, then charging exorbitant fees to access basic services you'd expect from an airport hotel. 3. Poor Value: The manager told me my windowless room should cost £290 per night—pricing comparable to a 5-star hotel in Central London, not what you'd expect for a basic room at Terminal 3. While the lack of windows wasn't my primary concern, at this price point, the overall value proposition is simply unacceptable. 4. Bottom Line: The combination of hidden policies, aggressive upselling, and premium pricing for substandard accommodation makes this hotel difficult to recommend. Book elsewhere or, at minimum, ensure you understand all policies before confirming your reservation.
Stayed 1 night in Nov 2025

10/10 Excellent

Denise Moira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very convenient for Heathrow airport
Stayed 1 night in Nov 2025

10/10 Excellent

Celia, Edinburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Smooth great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast , staff were very friendly and helpful, rooms were small but clean and wifi was good
Stayed 1 night in Oct 2025

8/10 Good

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here a few times now! The staff are always very friendly and give you a warm welcome. The rooms are very clean and have everything that you need. Large beds with crisp white linen and fluffy towels. Would like more than 2 t bags, but more are always available when asked for.
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and very comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel, Ramsgate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly staff. Great location for a T2 early flight 👍
Stayed 1 night in Nov 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Very Clean hotel and room staff very lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Teodoro

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for catching morning flight
Stayed 1 night in Nov 2025

4/10 Poor

Cara

Liked: Cleanliness
Disliked: Amenities
I was shocking upon getting to the room as it didn’t even have a window! My bedroom at university was bigger than this. The convenience of location was great but it was beyond basic.
Stayed 1 night in Nov 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times before and after flights. It could not be a more convenient. In T3 arrivals. Comfortable bed good in room amenities and a lounge with tea and coffee on the 2nd floor.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The night manager was so professional and courteous- he gave us good information about believe his name was Dikam(?) the access to the terminal for our early morning flight next day and breakfast- he even helped us to our room we were so tired and had so many bags. The room was efficient- immaculate- comfortable and noise free! Excellent stay
Stayed 1 night in Nov 2025

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
This was the second time I have stayed at the Aerotel London Heathrow and I do like the cleanliness, security, and very courteous staff. These rooms have just what a traveler needs, a place for a suitcase, a kettle for tea or coffee, and enough easily accessible USB outlets that there is no need to dig out anything from your luggage but charging cords. Also nice that some food, snacks and drinks are available there but a store is just a few meters away by the arrivals door so I go there for a larger selection.
Stayed 1 night in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Smooth check in helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Colin

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel at Airport 👍
Stayed 1 night in Nov 2025

2/10 Terrible

Mohannad, Laguna Beach

Non of the rooms has windows. Extremely claustrophobic.
Stayed 1 night in Nov 2025