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Sofitel London Heathrow

5.0 star property

Photo gallery for Sofitel London Heathrow

Exterior
Indoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Superior Room, 1 King Bed
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Stockley Park
    ‪7 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪6 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(121 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

9.6 out of 10
Exceptional
(9 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(490 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.0 out of 10
Very good
(13 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Club lounge access (with lounge access)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed, Club lounge access (with lounge access)

8.2 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(120 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Airport shuttle

Thistle London Heathrow Terminal 5

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, (2583)
The price is NZ$169
for 1 room
includes taxes & fees
14 Jul - 15 Jul
Thistle London Heathrow Terminal 5

About the area

West Drayton

Located in West Drayton (Heathrow Villages), Sofitel London Heathrow is within a 10-minute drive of Magna Carta Monument and Airport Bowl. .This luxury hotel is 6.1 mi (9.8 km) from Liquid Leisure and 6.2 mi (10 km) from Stockley Park.

What's nearby

  • Stockley Park - 7 min drive - 7.3 km
  • Thorpe Park - 10 min drive - 11.0 km
  • Windsor Castle - 11 min drive - 11.6 km
  • Windsor Racecourse - 12 min drive - 14.7 km
  • LEGOLAND® Windsor - 14 min drive - 17.6 km

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬13 min walk
  • ‪Gordon Ramsay Plane Food - ‬12 min walk
  • ‪BA Galleries Club Lounge North - ‬15 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

Sofitel London Heathrow

Luxury hotel with 2 restaurants and a 24-hour fitness center
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 605 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Vivre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 5:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in West Drayton? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 45 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 5:30 AM and 10:30 AM on weekdays.
Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 27.00 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2733 out of 4349 reviews
Rating 8 - Good. 908 out of 4349 reviews
Rating 6 - Okay. 400 out of 4349 reviews
Rating 4 - Poor. 152 out of 4349 reviews
Rating 2 - Terrible. 156 out of 4349 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for terminal 5 accessibility. Lovely welcoming team.
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Stayed 1 night in Feb 2025

2/10 Terrible

Angela

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Woke up sweating the AC turned off I arrived at 1130p when I went to my room the door would not open I had to go back downstairs and back up again with the service agent to program my card can you imagine how tired I was at this point of the night having to deal with all of this and then on top of that my flights for the day. Staying here was supposed to make the Rest of my travel journey better who wants to wake up in sweat? And paid for that? Ridiculous I will never stay here or recommend to anyone ever again.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cozy and luxurious

cozy and luxurious
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy access to the tube to get anywhere, nice, clean hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

S M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Pre-flight Stay

Sofitel Heathrow T5 is the perfect stay with kids especially when taking early morning flights. Super convenient access to the Terminal. Check-in and check-out are both quick and seamless. The staff is very welcoming, helpful with luggage arrangements, and accommodating with kids. Room sizes are very generous, especially the family rooms. And, the food options are ample and tasty for a family. This hotel is top of the list if you’re looking to take the stress out of travelling with young kids, especially if you’re making a long journey to Heathrow.
Stayed 1 night in Mar 2025

6/10 Okay

Vincenzo, New York

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
practical location. terrible soft bedding makes it impossible to sleep because of back aches and no firmer mattress solutions available. had to sleep on the floor

10/10 Excellent

Illan, New York

Stayed 1 night in Mar 2025

10/10 Excellent

Rae

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

6/10 Okay

Johan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff very friendly helpful. The rooms was dated and look weary not what one expect from 5star hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay before an early morning flight.

Excellent
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect! Very modern, clean and convenient. The mini bar was a lifesaver.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Being
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities
Bed in the room I stayed in needs replacing. Was worn and uneven. Let the staff know at check-out and they did not seem concerned.
Stayed 1 night in Mar 2025

8/10 Good

Jan

Liked: Staff & service
Stayed 1 night in Mar 2025