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lastminute.co.nz Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Studio, 1 King Bed
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, 1 King Bed, Balcony, Lake View
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed
25 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed, Lake View
25 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Lakefront Melbourne hotel in Caroline Springs with free parking

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
24-hour front desk
Conference centre

With a stay at Mercure Melbourne Caroline Springs in Melbourne (Caroline Springs), you'll be a 4-minute drive from Ravenhall Nature Conservation Reserve and 6 minutes from Clarke Road Streamside Reserve. This luxury hotel is 11.4 mi (18.4 km) from Flemington Racecourse and 12.4 mi (19.9 km) from Royal Melbourne Showgrounds.

Make yourself at home in one of the 98 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a ballroom.

Grab a bite to eat at Westwaters Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs, VIC 3023

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Total number of rooms - 98
  • Number of floors - 4
  • Conference space
  • Breakfast available (surcharge)
  • Television in common areas
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Billiards or pool table
  • Free WiFi
  • Year Built – 2011
  • Number of restaurants - 1
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Conference centre
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Ballroom
  • Reception hall
  • Eco-friendly cleaning products used
  • Covered parking
  • Outdoor furniture
  • Walkway to water
  • Coin laundry nearby
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Languages spoken

  • English

Parking

Free self parking

Room Amenities

Mercure Melbourne Caroline Springs offers 98 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Change of towels: Every number of days 2
  • Change of towels (on request)
  • Change of bed sheets: Every number of days 3
  • Change of bed sheets (on request)

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Westwaters Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Playground on site
  • Health or beauty spa nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 44.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Prepaid credit cards are not accepted for any bookings. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Children stay free

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards not accepted

Staffed front desk

Smoke detector

LGBTQIA friendly

Children stay free - maximum age 2

Credit card pre-authorisation

Property is cleaned with disinfectant

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property does not follow sanitisation practices of any association

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5–25 for adults, and AUD 10–10 for children
  • Fee for in-room wireless internet: AUD 20 per night (rates may vary)
  • Fee for in-room wired internet: AUD 20 per night (rates may vary)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 44.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Melbourne Caroline Springs
  • Mercure Melbourne Hotel Caroline Springs
  • Mercure Melbourne Caroline Springs Hotel
  • Mercure Melbourne Caroline Sp
  • Mercure Melbourne Caroline Springs Hotel
  • Mercure Melbourne Caroline Springs Caroline Springs
  • Mercure Melbourne Caroline Springs Hotel Caroline Springs

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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