Aparthotel

Quest NewQuay

4.0 star property

Photo gallery for Quest NewQuay

Lobby
Two Bedroom Executive Apartment | Balcony view
Lobby
Two Bedroom Executive Apartment | Living area
1 bedroom, premium bedding, in-room safe, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Dryer
  • Barbecue grill
  • Gym
  • Outdoor space
  • Air conditioning

Explore the area

Map
26 Caravel Lane, Docklands, VIC, 3008
  • Marvel Stadium
    ‪7 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪19 min walk‬
  • Crown Casino
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

Studio Executive

  • 32 sq m
  • Studio
  • 1 bathroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Two Bedroom Executive Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

One Bedroom Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Studio

  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Melbourne

With a stay at Quest NewQuay in Melbourne (Docklands), you'll be steps from The District Docklands and 9 minutes by foot from O'Brien Group Arena. .This aparthotel is 0.5 mi (0.8 km) from Marvel Stadium and 1.5 mi (2.5 km) from Crown Casino.

What's nearby

  • Marvel Stadium - 7 min walk - 0.6 km
  • Melbourne Convention and Exhibition Centre - 19 min walk - 1.6 km
  • Crown Casino - 2 min drive - 1.9 km
  • University of Melbourne - 3 min drive - 2.3 km
  • Melbourne Cricket Ground - 5 min drive - 5.0 km

Getting around

  • North Melbourne Station - 16 min walk
  • Southern Cross Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 17 min drive

Restaurants

  • ‪Archie Brothers Cirque Electriq Melbourne - ‬4 min walk
  • ‪China Bar Docklands - ‬4 min walk
  • ‪Cargo Restaurant - ‬2 min walk
  • ‪Archer's - ‬2 min walk
  • ‪Sushi Yuzen - ‬4 min walk

About this property

Quest NewQuay

Aparthotel with a rooftop terrace, steps from The District Docklands
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Make yourself at home in one of the 221 guestrooms featuring refrigerators and LCD televisions. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and microwaves.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Languages

Chinese (Mandarin), English, Greek, Hindi, Italian, Maltese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • IPod dock
  • LCD TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference space
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 221 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 1.43 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Quest NewQuay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 459 out of 695 reviews
Rating 8 - Good. 170 out of 695 reviews
Rating 6 - Okay. 34 out of 695 reviews
Rating 4 - Poor. 20 out of 695 reviews
Rating 2 - Terrible. 12 out of 695 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
An easy and hassle free place to stay in a great area
Stayed 2 nights in Mar 2025

10/10 Excellent

Freya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Super easy walking around Dockland. Quiet and comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Position to all amenities. Atmosphere...
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriene

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing place to stay. We didn’t have views of the dock, but it was so close to the district Dockland. So many food options and shopping. It’s in the free tram zone so getting into town for more food entertainment and shopping was easy but the walk itself as well was very enjoyable. The hotel was comfortable and staff were very friendly and helpful. Would t hesitate to stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denva

Travelled with group
Liked: Cleanliness, room comfort

Comfy Stay

The bed was amazing! Very comfortable and nice sheets. Air con great. Little balcony very nice.
Stayed 3 nights in Mar 2025

8/10 Good

Fiona

Stayed 2 nights in Feb 2025

10/10 Excellent

joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very handy to trams and waterfront. Quiet and well appointed rooms.
Stayed 6 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good honest hotel for a quick docklands stop over with easy access to loads of parking and public transport options!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great stay

Fantastic room and service. Only negative was noisy neighbours a couple of nights at 4am but that rests more on the residents rather than the hotel. Loved my stay and would reccomend again
Stayed 1 night in Mar 2025

10/10 Excellent

Sasho

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was clean and staff were very friendly on arrival.
Stayed 1 night in Mar 2025

8/10 Good

Rod

Stayed 4 nights in Feb 2025

10/10 Excellent

Mavraidis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would strongly recommend the Quest and I would definitely stay there again
Stayed 4 nights in Feb 2025

10/10 Excellent

David, Poulsbo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had one of the best stays ever. Clean, new, and well maintained Wonderful staff. 2 short blocks to the free tram. 4 blocks to a large grocery store (Woolworth). Book it! You'll thank me later.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marivick

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property is close to everywhere - tram station, dining area, financial business district, and hotel is just across a local grocery. Safe area to walk at night and close to Marriott Hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kshitiz

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, room comfort

A great place to stay in Melbourne

Great location, great hotel, great staff.
Stayed 10 nights in Jan 2025

6/10 Okay

Josephine

Stayed 2 nights in Jan 2025

8/10 Good

Rebecca

Comfortable bed, soft linen and large balcony in a good hood. The bathroom needs some bleach and the fridge needs to not freeze everything but other than that, I enjoyed as always.
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with trams outside. Plenty of local food options, or Woolworths if cooking for yourself. Reception staff incredibly friendly and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A modern, well maintained property in a very convenient location. The District Docklands and Waterfront are in short walking distance, as well as trams to the city.
Stayed 1 night in Jan 2025

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, room comfort

Best customer service experience

We were met at reception by the most customer service oriented person we have ever encountered, ever! His name was Shail ( I hope I speed his name correctly) He explained what to expect in great detail. He directed us to the indoor parking of the hotel. He explained the amenities of the hotel. He told us of the area, shops, restaurants, how to use the bus/tram. Every organization should have a Shail! Well done!
Stayed 1 night in Jan 2025