Quest NewQuay

4.0 star property

Photo gallery for Quest NewQuay

Lobby
Two Bedroom Executive Apartment | Balcony view
View from room
Two Bedroom Executive Apartment | Living area
Premium bedding, in-room safe, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Dryer
  • Barbecue grill
  • Gym
  • Outdoor space
  • Air conditioning

Explore the area

Map
26 Caravel Lane, Docklands, VIC, 3008
  • Marvel Stadium
    ‪10 min walk‬
  • Crown Casino
    ‪3 min drive‬
  • Melbourne Convention and Exhibition Centre
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

Studio Executive

  • Harbor view
  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive Apartment

  • Harbor view
  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Two Bedroom Executive Apartment

  • City view
  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

One Bedroom Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Studio

  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Melbourne

With a stay at Quest NewQuay in Melbourne (Docklands), you'll be steps from The District Docklands and 9 minutes by foot from O'Brien Group Arena. .This aparthotel is 0.5 mi (0.8 km) from Marvel Stadium and 1.5 mi (2.5 km) from Crown Casino.

What's nearby

  • Marvel Stadium - 10 min walk - 0.9 km
  • Crown Casino - 3 min drive - 2.5 km
  • Melbourne Convention and Exhibition Centre - 3 min drive - 2.6 km
  • University of Melbourne - 4 min drive - 3.2 km
  • Melbourne Cricket Ground - 6 min drive - 5.6 km

Getting around

  • North Melbourne Station - 16 min walk
  • Southern Cross Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 17 min drive

Restaurants

  • ‪Archie Brothers Cirque Electriq Melbourne - ‬4 min walk
  • ‪China Bar Docklands - ‬4 min walk
  • ‪Cargo Restaurant - ‬2 min walk
  • ‪Archer's - ‬2 min walk
  • ‪Sushi Yuzen - ‬4 min walk

About this property

Quest NewQuay

Aparthotel with a 24-hour fitness center, steps from The District Docklands
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Make yourself at home in one of the 221 guestrooms featuring refrigerators and LCD televisions. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and microwaves.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Languages

Chinese (Mandarin), English, Greek, Hindi, Italian, Maltese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • IPod dock
  • LCD TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference space
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 221 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 1.43 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Quest NewQuay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 670 reviews
Rating 8 - Good. 164 out of 670 reviews
Rating 6 - Okay. 31 out of 670 reviews
Rating 4 - Poor. 20 out of 670 reviews
Rating 2 - Terrible. 12 out of 670 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
An easy and hassle free place to stay in a great area
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Comfortable bed, soft linen and large balcony in a good hood. The bathroom needs some bleach and the fridge needs to not freeze everything but other than that, I enjoyed as always.
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with trams outside. Plenty of local food options, or Woolworths if cooking for yourself. Reception staff incredibly friendly and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A modern, well maintained property in a very convenient location. The District Docklands and Waterfront are in short walking distance, as well as trams to the city.
Stayed 1 night in Jan 2025

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, room comfort

Best customer service experience

We were met at reception by the most customer service oriented person we have ever encountered, ever! His name was Shail ( I hope I speed his name correctly) He explained what to expect in great detail. He directed us to the indoor parking of the hotel. He explained the amenities of the hotel. He told us of the area, shops, restaurants, how to use the bus/tram. Every organization should have a Shail! Well done!
Stayed 1 night in Jan 2025

10/10 Excellent

Madeline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and tidy, although the fridge had a odd smell to it.
Stayed 1 night in Jan 2025

10/10 Excellent

Stewart

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Nadine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stunning views. Great service
Stayed 1 night in Jan 2025

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, room comfort
This hotel is located among so many restaurants and within walking distance to a shopping centre, very very convenient. Will definitely stay here again!!
Stayed 2 nights in Jan 2025

8/10 Good

Bhavesh

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

2/10 Terrible

Lauren

Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

HIROTSUGU, NSW

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room
Stayed 1 night in Dec 2024

10/10 Excellent

Iqbaljit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, clean and fresh
Stayed 1 night in Dec 2024

10/10 Excellent

Petros

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay , location is very handy , room was great , staff very friendly and helpful , views were very nice from the personal balcony, close to river front , restaurants, city centre , many sight seeing areas , would highly recommend this room Aa
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
We spent 2 nights before a cruise. 1 bedroom apartment included a washer and dryer, which was really convenient. The apartment was clean, and included everything needed. The tram stop is 1/2 a block away. Would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Braydon

Liked: Cleanliness, property conditions & facilities
It was quiet
Stayed 3 nights in Dec 2024

8/10 Good

Annmaree

Liked: Cleanliness, property conditions & facilities
Good stay
Stayed 3 nights in Nov 2024