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London Heathrow Marriott Hotel

4.0 star property

Photo gallery for London Heathrow Marriott Hotel

View from property
Breakfast, lunch, dinner served; Italian cuisine
Exterior
Bar (on property)
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly

Explore the area

View map
Bath Road, Heathrow Airport, Hayes, England, UB3 5AN
  • Airport Bowl
    ‪6 min walk‬
  • Twickenham Stadium
    ‪12 min drive‬
  • Thorpe Park
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(97 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(90 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Executive Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Hayes

Located in Hayes (Heathrow Villages), London Heathrow Marriott Hotel is within a 15-minute drive of Kempton Racecourse and Twickenham Stadium. .This eco-certified hotel is 8.3 mi (13.4 km) from Hampton Court Palace and 8.5 mi (13.7 km) from Windsor Castle.

What's nearby

  • Airport Bowl - 6 min walk - 0.5 km
  • Twickenham Stadium - 12 min drive - 8.4 km
  • Windsor Castle - 14 min drive - 17.4 km
  • Thorpe Park - 14 min drive - 15.2 km
  • Hampton Court Palace - 20 min drive - 13.8 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 7 min drive

Restaurants

  • ‪Steak & Lobster - ‬3 min walk
  • ‪Bijou Bar - ‬4 min walk
  • ‪Three Magpies - ‬12 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬1 min walk
  • ‪Sky Bar - ‬5 min walk

About this property

London Heathrow Marriott Hotel

Eco-certified hotel with a fitness center and a sauna
London Heathrow Marriott Hotel offers 393 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hayes hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 393 guestrooms featuring Smart televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Italian cuisine at Carluccio's, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hayes? This hotel has 10107 square feet (939 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Carluccio's - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: GBP 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carluccio's

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,107 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 21.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per day (rates may vary)
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heathrow Marriott Hotel
Heathrow Marriott Hotel London
London Heathrow
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel
London Marriott
London Marriott Hotel Heathrow
Marriott Hotel Heathrow
Marriott Hotel Heathrow London
London Heathrow Marriott Hayes
London Heathrow Marriott Hayes, UK - Greater London
Hayes Marriott
Marriott London Heathrow Hotel Hayes
Marriott Hotel London Heathrow
London Heathrow Marriott
London Heathrow Marriott Hotel Hotel
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel Hotel Hayes

Reviews

London Heathrow Marriott Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 875 out of 1324 reviews
Rating 8 - Good. 253 out of 1324 reviews
Rating 6 - Okay. 111 out of 1324 reviews
Rating 4 - Poor. 39 out of 1324 reviews
Rating 2 - Terrible. 46 out of 1324 reviews

Reviews

6/10 Okay

Farzad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Broken safe Leaking coffee maker took 2 days to get replaced with a broken one Had to go down stairs to buy coffee every day
Stayed 5 nights in Jun 2025

10/10 Excellent

Moonja, orange

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was very spacious and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Qaiss

Stayed 2 nights in Jun 2025

10/10 Excellent

Diane, ALBUQUERQUE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was amazing, with great gluten-free options. We had a wonderful dinner server, Standa, and our breakfast server, Patricia, was just as excellent. Both were incredibly friendly and helpful—even took some time to chat with us about London and offer a bit of advice. I also really enjoyed the amenities. The saunas were among the best I’ve ever experienced—and I go to saunas often. The wet sauna, in particular, was impressively hot, and the dry sauna was excellent too. After days of navigating public transit, this was exactly what I needed. We stayed for two nights before flying back home, and it turned out to be a perfect choice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Letty

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Daniel, Snellville

Liked: Cleanliness, staff & service, property conditions & facilities
This property is great if you want to be near the airport; otherwise, it is very far from the City Center.
Stayed 3 nights in May 2025

8/10 Good

alex

Stayed 1 night in Jun 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, amenities
The staff at this property is exceptional! Everyone was pleasant and quick to anticipate our needs. Although the rooms (carpets and furniture) were dated, we could see that renovations and improvements are ongoing, and I would stay at this property again.
Stayed 1 night in Jun 2025

10/10 Excellent

Einar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Incredibly quiet given it's near the airport, amazing restaurant, we had the breakfast and it did not disappoint. Beds were comfortable, room was clean and the reception desk made us feel welcome. Lives up to prior Marriott experiences and this is a good thing.
Stayed 1 night in Jun 2025

6/10 Okay

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was the nicest in the area. Once inside it was very nice and well kept. We were charged an early check-in fee of $65 which I thought was ridiculous as it was our room that we already paid for either at 3:00 or 9:30 in the morning. The AC in our room either didn’t work or we couldn’t adjust it. Our room was hot all night no matter how many times we tried to turn it down.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here as the last leg of trips to London for upwards of 15 years due to proximity to Heathrow. I always book the executive room which offers a lot of amenities and snacks throughout the day. The hotel has maintained good looks over the years and kept up with needed renovations. As a frequent flyer who’s seen many hotels accross 70 countries, this is a great value for money with good sized rooms for London and two queen bed options for my large family of 6. It’s positioned correctly at 4 stars and a good option especially for Bonvoy members. I recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Marriott has everything you need. The property is very clean and close to the airport
Stayed 1 night in Jun 2025

8/10 Good

Restormel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jun 2025

2/10 Terrible

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This called the Heathrow Marriott but it has no courtesy shuttle nor is it on one of the bus shuttle routes. It should be called the 20 mins from Heathrow with no link hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was attentive from check in and staff in the Executive lounge
Stayed 1 night in May 2025

10/10 Excellent

Abraham

Stayed 2 nights in May 2025

6/10 Okay

Jasna

Business traveller
Service in every area was terrible. Not on American standards.
Stayed 1 night in May 2025

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in May 2025

8/10 Good

Mark, Cypress

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Heathrow. Clean and quiet.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with partner
Excellent service and meal
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very nice lobby. Wonderful restaurant. Rooms were cold but every thing else was fine. Great service to airport just book it early. Staff were welcoming and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

David

Stayed 3 nights in May 2025

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Overnight stay to catch an early morning flight.
Stayed 1 night in May 2025