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Hotel Bencoolen@Hong Kong Street

4.0 star property

Photo gallery for Hotel Bencoolen@Hong Kong Street

Outdoor pool
Executive Room, 1 King Bed
Lobby
Lounge
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
47 Hongkong Street, Singapore, 059685
  • Place, Clarke Quay Central
    ‪3 min walk‬
  • Place, Boat Quay
    ‪3 min walk‬
  • Place, Raffles Place
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

7.8 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room

Premier Room

Premier Room

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Loft Suite

Loft Suite

Loft Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premier Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing)

Executive Premier King (New Wing)

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Executive King (New Wing)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Executive King (New Wing)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Loft

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Loft

  • Sleeps 3
  • Free Wi-Fi

Deluxe Superior Queen (New Wing)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Garden Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Garden Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Garden Queen (New Wing)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive King Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Singapore

A stay at Hotel Bencoolen@Hong Kong Street places you in the heart of Singapore, within a 10-minute walk of Boat Quay and Raffles Place. .This hotel is 0.7 mi (1.2 km) from Bugis Street Shopping District and 1.6 mi (2.5 km) from Marina Bay Sands Skypark.

What's nearby

  • Clarke Quay Central - 3 min walk - 0.3 km
  • Boat Quay - 3 min walk - 0.3 km
  • Raffles Place - 5 min walk - 0.5 km
  • Fort Canning Park - 5 min walk - 0.5 km
  • Merlion - 8 min walk - 0.7 km

Getting around

  • Clarke Quay Station - 5 min walk
  • JB Sentral - 27 min drive
  • Seletar Airport (XSP) - 27 min drive

Restaurants

  • ‪Un-Yang-Kor-Dai - ‬1 min walk
  • ‪Neon Pigeon - ‬1 min walk
  • ‪Punch - ‬1 min walk
  • ‪Go Rogue - ‬2 min walk
  • ‪Asia Wine Network - ‬2 min walk

About this property

Hotel Bencoolen@Hong Kong Street

Hotel Bencoolen@Hong Kong Street offers 33 air-conditioned accommodations with minibars and safes. Smart televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 33 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore

Bencoolen@Hong Kong Street Singapore

Bencoolen@Hong Kong Street

Bencoolen Hong Kong Singapore

Hotel Bencoolen@Hong Kong Street

Hotel Bencoolen@Hong Kong Street Hotel

Hotel Bencoolen@Hong Kong Street Singapore

Hotel Bencoolen@Hong Kong Street (SG Clean)

Hotel Bencoolen@Hong Kong Street Hotel Singapore

Hotel Bencoolen@Hong Kong Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

DeeArne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a mixed group with young adults & child. The rooms were good, location handy & friendly staff. A little dated but large rooms for Singapore. Breakfast was simple but sustaining. Small area to eat so earlier is better to get space. I would stay again.
Stayed 1 night in Mar 2026

10/10 Excellent

Dillon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room, pleasant staff, good breakfast, GREAT location
Stayed 1 night in Feb 2026

6/10 Okay

Irina

Stuff was fine but the hotel is not 4 stars but 2 as good. Carpet is all in stains and breakfast was not good. Hotel is in a relatively good location.
Stayed 3 nights in Feb 2026

10/10 Excellent

Alain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel,good service not fancy but reasonable
Stayed 2 nights in Feb 2026

10/10 Excellent

robert

Stayed 6 nights in Jan 2026

6/10 Okay

Chashmeen

Disliked: Property conditions & facilities
The property location is great but do NOT book a room in the new wing as the photos were very deceiving. This is the first hotel I've stayed in without any windows (why were there curtains to cover a wall?) and the room was so small my carry on was basically a foot away from the bed. The worst part was the toilet was 2 inches from the wall so you couldn't even sit down (I'm only 5'1) and you couldn't open the bathroom and the shower doors at the same time because of the poor layout. Most of the staff was pleasant but when I kindly asked one of them not to say my room number out loud (for safety reasons), she responded "your room is in the next building" and left me to figure out the rest upon check in.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dinh, CORONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, air conditioning is good
Stayed 2 nights in Dec 2025

6/10 Okay

William Gary

Travelled with partner
Room very cool, lots noice from adjacent building site would not have booked if advised of this
Stayed 2 nights in Dec 2025

6/10 Okay

keith

Liked: Cleanliness, staff & service
Adequate for 1 night
Stayed 1 night in Dec 2025

10/10 Excellent

Zubair

Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really Spacious room. Lovely staff. A little bit tired but clean. But…did I mention the spacious room. Great location. Easy walking distance. Great base for a 5 day stay. Hop on hop off bus stop 3 min walk. MTR stations all around. Clarke Quay, Boat Quay, Raffles,Chinatown all easy to walk to even for an Old Boomer!
Stayed 1 night in Nov 2025

6/10 Okay

James

The building next door is being demolished- so v noisy during working hours as v close to hotel
Stayed 1 night in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Decent hotel for short stay, rooms on small side.
Stayed 2 nights in Oct 2025

8/10 Good

Marek

Stayed 1 night in Oct 2025

10/10 Excellent

Boris

Stayed 1 night in Oct 2025

4/10 Poor

Chin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not as expected room is dirty
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good position for exploring via the MRT

Friendly check in staff and lovely comfy bed. Great shower with hand held and drench heads. Hotel was a bit worn. The corridor carpets were quite stained, could do with a freshen up and refurb in places.
Stayed 3 nights in Jul 2025

8/10 Good

Henriette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

The rooms are very small. But they are very clean and have all you need. The wifi was really bad which was the biggest issue. If you don't mind small, and can find wifi somewhere else, the hotel is great. Staff was very kind, location is great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great area, but rooms tiny and run down. Bed hard as a slab of stone. Don’t bother with the ‘breakfast’ which is basic and to be consumed only with a plastic fork and plastic spoon (no knife) on a polystyrene plate. Mould in the bathroom. Don’t recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Jehoshaphat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stewart

Liked: Staff & service
Disliked: Property conditions & facilities

Deluxe Garden Quern room deceptively portrayed

Original booking was for Deluxe Garden Queen, boasting 42 sq m room. On arrival at hotel, found that the actual room (on my measurements) was approx 16-17 sq m. The difference was 2 bathrooms and yard all included in the 42sq m. There was not enough floor space for two suitcases, let alone two people - no wardrobe - only hanging space was above the toilet (you would have to push clothes aside to use the toilet. One bathroom and the yard were outside in Singapore heat of approx 31deg. The yard was open to the weather and next to a construction site - not really usable. I consider this room was described very deceptively on the Hotels.com app. In defence of the hotel, they understood our concerns, and moved us to a similarly priced room which was a good size. Our stay was good with the following exceptions Airconditioning was not able to get the room cool enough Wi-Fi was very unreliable
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situé

Bien situé, chambre petite mais très confortable. Déjeuner avec très peu de choix
Stayed 2 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service

Value accommodation for layover

Good location of hotel for travellers for a short stay in Singapore, air conditioning isn’t as cool as we’d hoped and the breakfast isn’t anything to rave about as a westerner! But certainly did the job and allowed us to explore Singapore at lower cost compared to other accommodation options in the city, the staff were also very polite and accommodating. Recommended
Stayed 4 nights in Mar 2025

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort

Bien situé

Hôtel très bien situé, chambre petite mais confortable, déjeuner avec peu de choix
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 2 nights in Mar 2025