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Cresthill Suites Syracuse

3.0 star property

Photo gallery for Cresthill Suites Syracuse

Free daily buffet breakfast
Seasonal outdoor pool
Free self-parking
Front of property
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping

Explore the area

View map
6410 New Venture Gear Dr, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, Syracuse University
    ‪11 min drive‬
  • Place, JMA Wireless Dome
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Bedroom (1 King Bed)

8.6 out of 10
Excellent
(27 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

8.2 out of 10
Very good
(28 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (King & 2 Queen Beds )

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms (King & 2 Queen Beds )

7.6 out of 10
Good
(27 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom

8.0 out of 10
Very good
(89 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

8.4 out of 10
Very good
(6 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

East Syracuse

Located in East Syracuse, Cresthill Suites Syracuse is in the business district, a 3-minute drive from Brooklawn Golf Course and 6 minutes from Le Moyne College. .This hotel is 6.4 mi (10.4 km) from Syracuse University and 6.5 mi (10.4 km) from Destiny USA.

What's nearby

  • Destiny USA - 9 min drive - 13.7 km
  • The Oncenter - 11 min drive - 18.0 km
  • SUNY Upstate Medical University - 12 min drive - 18.0 km
  • JMA Wireless Dome - 12 min drive - 19.0 km
  • Syracuse University - 12 min drive - 19.0 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪John & Sons Fly Road Market - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Barbagallo's Express Mart - ‬17 min walk
  • ‪Burger King - ‬3 min drive

About this property

Cresthill Suites Syracuse

Hotel with free breakfast, near Brooklawn Golf Course
Cresthill Suites Syracuse offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 82 air-conditioned rooms featuring kitchens with refrigerators and ovens. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The seasonal pool will be open from June 01 to September 01
Only registered guests are allowed in the guestrooms

Property is also known as

Cresthill
Cresthill Suites
Cresthill Suites Condo
Cresthill Suites Condo Syracuse
Cresthill Suites Syracuse
Cresthill Syracuse
Syracuse Cresthill Suites
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Suites Syracuse Hotel
Cresthill Suites Hotel
Cresthill Suites Syracuse Hotel
Cresthill Suites Syracuse East Syracuse
Cresthill Suites Syracuse Hotel East Syracuse

Cresthill Suites Syracuse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 479 out of 1166 reviews
Rating 8 - Good. 304 out of 1166 reviews
Rating 6 - Okay. 198 out of 1166 reviews
Rating 4 - Poor. 102 out of 1166 reviews
Rating 2 - Terrible. 83 out of 1166 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
The AC in our room was not only loud, it made a thumping noise all night. The suite was well designed and laid out. The desk staff were friendly and helpful, and the other guests were pleasant and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy quick early check in!
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Stayed 4 nights in Jul 2025

10/10 Excellent

Rachell

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Lev

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel so dirty and so old. You can hear everything is going on the breakfast is really basic with not an option and everything is over even one hour before the end of the breakfast. The facility doesn’t worse the price you pay. The hotel was over booked instead got two room instead of one 2bedroom. Really not recommending better pay couple of bucks more and take Hampton inn accross.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 loved having the extra space in room with 2 queen beds and sofa bed. Breakfast was good. Hotel seemed a little olderbut was clean. We didn't use but had a full kitchen in room as well as multiple laundry rooms on site. Great price and met our needs. Pool looked nice also
Stayed 1 night in Jul 2025

4/10 Poor

Thomas J

Travelled with family
Disliked: Cleanliness, staff & service

Ripped off, bait and switch.

A month before, I reserved a two bedroom suite for me, my wife, my 19 and 17 year old grandchildren, When I arrived, I was told the hotel was "overbooked" and they didn't have my room. They could put us in two rooms next to each other. Well we got two rooms a two doors down and they were smoking rooms and reeked of stale cigarettes. What do they mean "overbooked." Does that mean bad management? You sell me a room and I expect to get it.
Stayed 1 night in Jul 2025

10/10 Excellent

Stéphanie

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice King Suite

We booked this hotel with Hotels.com It was a special online price for a few days, so the rate was less expensive. It was a king suite, with kitchen area. We used fridge & microwave. The bed was comfortable. The place was clean. No hangers in either closet to hang clothes. It was advertised Buffet Breakfast. We were disappointed because there weren’t any gluten free options & there wasn’t anything hot except for waffles. So really nothing to eat Gluten Free. Allergic to wheat, so no breads, waffles or muffins. It just seemed a little sparse by the time my husband went down. He brought back the last Blueberry muffin for me. The staff at the desk were friendly & helpful, with both check in & check out. There was a policeman on the premises, so there was security.
Stayed 1 night in Jul 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
They ran out of cream cheese coffee Miller’s and other breakfast itrms
Stayed 13 nights in Jul 2025

10/10 Excellent

Allicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cresthill Suites was a great find for us, especially because there were a few properties in the area that didn't feel safe. The hotel staff was amazing, super accommodating and helpful. The hotel is a bit dated, but we didn't mind it because it was clean and really safe.
Stayed 2 nights in Jul 2025

6/10 Okay

Bridget

Travelled with partner
We used to stay here because of the two bedroom option (we have two children). This is our first time back in over 5 years and our room was run down, the floor was dirty, the table was broken, the tv was fuzzy, and the couch just looked sad and overused. Unfortunately, we will not be going back again.
Stayed 2 nights in Jul 2025

2/10 Terrible

CHRISTOPHER

Travelled with family
Disliked: Cleanliness, staff & service

The worst experience ever!

It took 30 minutes to check in, and when I finally visited the room they gave me it wasn’t cleaned. No sheets on the bed, kitchen was dirty, bathrooms were dirty, and we weren’t the only visitors with the problem. Turns out the cleaning person walked out mid shift. There was a classic car show in town and every other hotel was sold out. So my wife decided we’d clean our own room, since we just drove 600 miles from Chicago and we’re too tired to drive to the next city. My wife and daughter cleaned the bathrooms and made the beds, my son and I cleaned the floors and kitchen. That evening I spoke to the manager and asked what he was going to do about it, in the form of a refund. I checked my credit card and he only refunded me $25! That’s it! I drove 600 miles so we could clean our own rooms! I’ll never stay at an off brand hotel again, ever. I wasn’t expecting opulence but I expected clean rooms and better service. Do not stay here!
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Not the best

Facility was dated but fine. Breakfast was good. We found hairs in the sheets and in the bathroom sinks. There was rice/some other food on the floor in the kitchen of our room. It took 20 minutes for the receptionist to notice us, as he was busy talking to a friend/coworker casually at the desk when we arrived. It took another 20 minutes for him to check us in…he said the computer was slow.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families, more than enough for one

Very big two room suite. Kitchen with dishes, utensils and all. With a seating/living area. Bedroom was large, and a large bathroom as well. All clean. A little rough here and there, with finishes and such, but very clean. Nice breakfast in the morning. Eggs, toast, waffles, cereals, muffins...nicely done and area is sunny and clean. Great views to the courtyard and pool.
King bed
Bathroom, large closet space with ironing board.
Kitchen/living. Basically an efficiency apartment.
Stayed 1 night in Jul 2025

8/10 Good

Francine

Stayed 1 night in Jul 2025

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little pool access

Stay was great for the most part. My only disappointment was that it seemed like a family had rented out multiple rooms to have a private party at pool area making it impossible for other guests enjoy pool or outdoor patio as there was at least 50 ppl Outside . Staff kept pool open later to accommodate this as well.
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca, Winterport

Travelled with family
Disliked: Staff & service
Check in was quick but our AC eas not keeping the room cool at all. It was a hot day but I talked to another person staying hete and she said her husband was working on the AC in their room too. That was the biggest issue with us. The hotel clerk said the Managerwould not come out and the did not have maintenance here.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Stay here whenever I’m in Syracuse. Great place to stay, has everything in room needed and pool is very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

A bit disappointing

The rooms were not very clean. We switched rooms because the bathroom floors were dirty. The second room was not much better. It definitely needs updating, and the sofa was super uncomfortable. The kitchenette was lacking many dishes and the pots and pans were disgustingly dirty best part of the hotel was the outdoor pool, but the barbecue area was loaded with people, smoking marijuana and it made it unpleasant. We smell of marijuana in our rooms. I think next time we will look for a different hotel. And the TVs did not offer anything but basic cable and we weren’t able to watch Netflix in the evenings.
Stayed 3 nights in Jul 2025

6/10 Okay

Andrianna

Liked: Cleanliness
Disliked: Amenities
Outdoor pool was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Diane

Liked: Staff & service
It had a lot of green space property around the building, outdoor patio and is only 2 stories.
Stayed 1 night in Jul 2025