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Embassy Suites Syracuse

Property class: 3.5

Photo gallery for Embassy Suites Syracuse

Lobby
Lobby sitting area
Lobby
Free daily cooked-to-order breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Place, AMF Syracuse Lanes
    ‪5 min drive‬
  • Place, Old Erie Canal Historic State Park
    ‪7 min drive‬
  • Place, Destiny USA
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(86 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, One King Bed, Accessible

8.8 out of 10
Excellent
(19 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

East Syracuse

When you stay at Embassy Suites Syracuse in East Syracuse, you'll be in the business district, within a 15-minute drive of The Oncenter and Syracuse University. .This hotel is 6.2 mi (9.9 km) from Destiny USA and 6.8 mi (10.9 km) from JMA Wireless Dome.

What's nearby

  • AMF Syracuse Lanes - 5 min drive - 7.6 km
  • Old Erie Canal Historic State Park - 7 min drive - 9.0 km
  • Palace Theater - 9 min drive - 6.8 km
  • Onondaga Lake Park - 10 min drive - 12.6 km
  • Destiny USA - 10 min drive - 12.9 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪John & Sons Fly Road Market - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Burger King - ‬4 min drive

About this property

Embassy Suites Syracuse

Embassy Suites Syracuse offers 214 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 214 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features wedding services and a banquet hall.
Grab a bite to eat at The Eterie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in East Syracuse? This hotel has 5612 square feet (521 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Loretta

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice happy hour, comfortable room. Staff was excellent. Water pressure in shower was a bit low but sufficient. Excellent stay
Stayed 1 night in Jan 2026

10/10 Excellent

Ramus

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff. Breakfast healthy. Open your bar
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Stayed 1 night in Jan 2026

10/10 Excellent

Lubenda

Stayed 1 night in Dec 2025

4/10 Poor

Anita

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and prompt service, comfortable beds, and really nice variety of options for breakfast are why I always choose Embassy Suites.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service. Great breakfast. Comfortable beds.
Stayed 1 night in Dec 2025

10/10 Excellent

Rani

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 4 nights in Oct 2025

6/10 Okay

Dayna

Stayed 2 nights in Dec 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Spacious and clean room. Great amenities. Very convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Nyree

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was warm and courteous as always. Room was very clean and comfortable. Breakfast was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Dec 2025

6/10 Okay

Ella

Stayed 2 nights in Nov 2025

6/10 Okay

Ella

Travelled with family
Disliked: Staff & service
Rooms need to be updated.
Stayed 1 night in Nov 2025

10/10 Excellent

Daina

Stayed 2 nights in Nov 2025

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities
Breakfast is nice with made-to-order omelettes. Staff was friendly but too eager to close up a few minutes early. Yogurt was expired too.
Stayed 1 night in Nov 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Last time was great. This time no wifi and low water pressure.
Stayed 2 nights in Nov 2025

6/10 Okay

Katrin

Stayed 1 night in Nov 2025

10/10 Excellent

Bridget

Stayed 1 night in Oct 2025

8/10 Good

Dennis

Travelled with family
Yes
Stayed 4 nights in Nov 2025

8/10 Good

Nina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and friendly staff. One of the elevators was down during check out time unfortunately. In regards to the swimming pool shower head was broken & requires to be fixed. Very limited towels available and also, the pool area in general was very cold.
Stayed 2 nights in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Nov 2025