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Embassy Suites Syracuse

3.5 star property

Photo gallery for Embassy Suites Syracuse

Lobby
Lobby
Free daily cooked-to-order breakfast
Lobby
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪1 min drive‬
  • Place, Syracuse University
    ‪9 min drive‬
  • Place, New York State Fairgrounds
    ‪13 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(85 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, One King Bed, Accessible

8.8 out of 10
Excellent
(18 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

East Syracuse

When you stay at Embassy Suites Syracuse in East Syracuse, you'll be in the business district, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 6.8 mi (10.9 km) from JMA Wireless Dome and 10 mi (16.1 km) from New York State Fairgrounds.

What's nearby

  • Brooklawn Golf Course - 1 min drive - 1.5 km
  • Destiny USA - 6 min drive - 11.9 km
  • Syracuse University - 9 min drive - 18.6 km
  • JMA Wireless Dome - 11 min drive - 18.7 km
  • New York State Fairgrounds - 13 min drive - 22.2 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Cardinal Health - ‬4 min drive
  • ‪John & Sons Fly Road Market - ‬4 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Barbagallo's Express Mart - ‬3 min drive

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and a restaurant
Embassy Suites Syracuse offers 214 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 214 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at The Eterie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in East Syracuse? This hotel has 5612 square feet (521 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Things to do

  • Stereo

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tahjmere

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan, Windsor

Stayed 2 nights in Oct 2025

2/10 Terrible

Amber

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property desperately needs updates. The window locks do not work, there are not even screens on the windows, I had to change rooms twice. There are light cords stretching across the corner of the room, the lamp was hanging off the edge as if it didn’t even go there. The shower in my 3rd room did not get hot, in fact turning the knob to the hottest temp actually meant freezing cold. I learned that the turning it half way is slightly better than freezing so I took cold showers all week. To top it off, I tried to get a spoon from the front desk who then sent me to the bar and she tried to charge me $2 for a utensil after leaving me standing there for over 5 minutes waiting for her to acknowledge me.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tahjmere

Stayed 1 night in Oct 2025

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda, PARMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Thanks for having us as guests.
Stayed 1 night in Aug 2025

8/10 Good

Elvis

Liked: Cleanliness, staff & service
Staff is friendly. Rooms need little more TLC
Stayed 2 nights in Oct 2025

2/10 Terrible

Byron

Liked: Cleanliness, property conditions & facilities
The property and staff during the daytime were great. At night time the front desk attendant or management was extremely racist to my family from out of town. Many of whom this was their first time visiting Syracuse and it put a bad taste in their mouth and my mouth. We had a sheriff harass us on behalf of the management team saying we were making too much noise. This was not true. We had two kids that were quietly playing uno with adults and the elders of my family sitting talking to each other. I was told upon arrival that we could use the area for my family to congregate and spend time with each other after our family function which was my mother’s retirement party.
Stayed 2 nights in Oct 2025

8/10 Good

Kelley

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional.
Stayed 3 nights in Oct 2025

4/10 Poor

Joshua

Stayed 1 night in Oct 2025

8/10 Good

Joseph

Stayed 1 night in Oct 2025

8/10 Good

Nabeel

Stayed 2 nights in Oct 2025

8/10 Good

Doug

Stayed 2 nights in Sep 2025

10/10 Excellent

Keith

Stayed 1 night in Oct 2025

6/10 Okay

Ilona

Stayed 1 night in Oct 2025

10/10 Excellent

kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked easily and convenient from the airport
Stayed 1 night in Oct 2025

2/10 Terrible

Joni

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service
AC didn't work well, shower didn't drain well.
Stayed 1 night in Oct 2025

6/10 Okay

Arthur

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirty room, common areas also dirty, lots of trash left all over and dry spills. To be fair, I understand short staffing seems to be a common problem with the area, as we travel constantly to Syracuse and i feel like the cleanliness is the 1st to go in this situation. Great breakfast, great staff. Over all vibe of room was VERY worn and lived in rooms definitely need to be updated and refreshed. Common area was beautiful, love all the options for meeting space or a quiet spot. Rec areas were nice and will mantained.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 1 night in Oct 2025

8/10 Good

JASON, LANCASTER

Stayed 1 night in Oct 2025

6/10 Okay

RYAN

Disliked: Property conditions & facilities
Have stayed there bed and will again. Noted the bathroom, IN hotel room, was sloppy. Less than half a roll of TP, shower soap dispensers were detached from the wall. Just a sloppiness that for $330 a night is unacceptable
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Stayed 1 night in Sep 2025