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HomeTown Inn by Red Roof East Syracuse

2.5 star property

Photo gallery for HomeTown Inn by Red Roof East Syracuse

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Hallway
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View map
6611 Old Collamer Rd South, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪8 min drive‬
  • Place, JMA Wireless Dome
    ‪12 min drive‬
  • Place, Syracuse University
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

About the area

East Syracuse

When you stay at HomeTown Inn by Red Roof East Syracuse in East Syracuse, you'll be near the airport, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 6.8 mi (10.9 km) from JMA Wireless Dome and 10 mi (16.1 km) from New York State Fairgrounds.

What's nearby

  • Destiny USA - 8 min drive - 12.9 km
  • Armory Square - 10 min drive - 16.5 km
  • Landmark Theatre - 11 min drive - 16.5 km
  • JMA Wireless Dome - 12 min drive - 19.1 km
  • Syracuse University - 12 min drive - 19.0 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪John & Sons Fly Road Market - ‬4 min drive
  • ‪Cardinal Health - ‬4 min drive
  • ‪Taco Bell - ‬16 min walk
  • ‪Barbagallo's Express Mart - ‬3 min drive

About this property

HomeTown Inn by Red Roof East Syracuse

Suburban hotel with a fitness center and a 24-hour front desk
HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a hair salon. Additional amenities at this hotel include a television in a common area and a vending machine.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality East Syracuse
Quality Hotel East Syracuse
East Syracuse Quality Inn
Hotel East Syracuse
HomeTown Inn East Syracuse
Hometown By Red Roof Syracuse
Quality Inn Syracuse Carrier Circle
HomeTown Inn by Red Roof East Syracuse Hotel
HomeTown Inn by Red Roof East Syracuse East Syracuse
HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

Reviews

HomeTown Inn by Red Roof East Syracuse Reviews

5.6

5.4/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 316 out of 1100 reviews
Rating 8 - Good. 93 out of 1100 reviews
Rating 6 - Okay. 92 out of 1100 reviews
Rating 4 - Poor. 173 out of 1100 reviews
Rating 2 - Terrible. 426 out of 1100 reviews

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trap house

Checked in about 330am after a late flight. Reserved a king bed got 2 full size beds. There was an inch of backed up sewerage in the bathroom. Went downstairs to lobby Wayne said there was no other rooms to move too and he failed to mention at check in that they didnt have the king bed available. We left. This hotel is like a trap house.
Stayed 1 night in Jul 2025

6/10 Okay

Mukesh

Disliked: Cleanliness, staff & service, property conditions & facilities
​This was by far one of the worst hotel stays I've ever experienced. From the moment I walked in, the stink was overwhelming, like a mix of stale smoke and something vaguely chemical. It was incredibly off-putting. The room itself was just as bad, if not worse. It was visibly dirty, with questionable stains and a general grime over everything. ​Beyond the cleanliness issues, the service was painfully slow. Checking was ver slow Overall, the very poor staying conditions made for an incredibly uncomfortable and unpleasant experience. I wouldn't recommend this hotel to anyone.
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There were about 15 children out side my room running around . When I checked in three children walked through the lobby screaming without parents . We had to listen to the lady next store screaming at her children .
Stayed 1 night in Jul 2025

2/10 Terrible

Malerie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, Bugs
Stayed 5 nights in Jul 2025

10/10 Excellent

Jyasia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and save and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Miro

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

4/10 Poor

Kristy

Travelled with family
Stayed 1 night in Jul 2025

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staying here felt extremely unsafe. The first room I was assigned was actively under construction.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Rochester

Stayed 2 nights in Jul 2025

2/10 Terrible

Ma Glaiza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Lillian

Disliked: Cleanliness, staff & service, property conditions & facilities
This was absolutely horrible
Stayed 1 night in Jul 2025

10/10 Excellent

To

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Travelled with family, Travelled with partner
Liked: Amenities
Clean room
Stayed 1 night in Jul 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
apparently, section 8 residents are on the first floor of this hotel, their children sleep in the rooms while the parents sleep in their unliesense, unregistered vehicles, their grills are kept outside for cooking, they do not pickup their garbage, the cleaning lady does not speak english and would rate her cleaning abilities 10%, we where transferred to the 3d floor after complaining of the conditions, it was better, I would never recommend staying at this hotel. and by the way your tax dollars pay over $400.00 per WEEK for these people to stay at this hotel, they stay for 1 month, leave for 1day, and return for another month,and continues, they also are allowed to have dogs and cats. there where no more hotels available do to this being the Syracuse Nationals. Be careful out there when you book hotels, this was the worst I have ever stayed!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Roxanne, Apopka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, the property looked unkept. Once given my room key, I went to check out the room. I was immediately greeted by what appeared to be a stray cat that lived on the property. Had my door opened I’m sure it would have ran in my room. The door number was missing and the key card didn’t work. I asked for a new room because of the location of that room and close proximity to wildlife. They were accommodating for a new room on the second floor. However that room smelled like old smoke. The beds looked like they were rigged on a box spring or something. There was a roach in the room. Between the property, sketchy people hanging around the property and the room, me and my son stayed all of 20 minutes. I unfortunately had a nonrefundable reservation and lost on money, but there was no way I was having my child and I stay there. I admit I was on a budget but no way I could stay there and I place that blame on me. The photos were not accurate, maybe a filter or special lighting. It just did not give the same look as the pictures online. Horrible place. Spend a few extra bucks and go somewhere else. Once I got to my new hotel I felt so much better.
Stayed 3 nights in Jul 2025

2/10 Terrible

Fiona

Travelled with family
Disliked: Cleanliness

Service Sucks

Called the hotel to let them know that we would be arriving late with an ETA of 1AM. Told by front desk that it would not be a problem. Finally get to the hotel and start the check in process - clerk asks for name and confirms that we were staying for one night - then with a snarky smile says "well we are overbooked and no longer have a room". Refuses to help find another room and says it not his problem we don't have a place to stay after driving for 5 hours. Went to use the lobby bathroom after the long trip and it was filthy!!
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid Avoid Avoid

Place was dirty and fly unsafe. The room air conditioner did not work. The woman at the front desk did not return my drivers license and I didn’t realize it until three days later. I stayed two two nights, so they could have left it in the room. I called on Saturday and the said they would mail it. I called today (Monday) and he said he would get around to mailing it on Wednesday because he is to busy. I’m ready to call the police.
Stayed 2 nights in Jul 2025

2/10 Terrible

Darrin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was disgustingly dirty, floors walls everywhere you looked absolutely filthy!!!! And smelled horrible! Almost slept in the car
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Dwayne, Claymont

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Came up for a car show nearby and seen this quiet calm hotel for a low price . This property is the true definition of you get what you pay for . It was easy to check in , friendly staff. Upon entering the room it seemed decent, smelled clean looked tidy but upon further inspection there was much room for improvement. The bathtub/shower was filthy and had a very old smell to it. The bed was made but when I pulled the blanket down to get in bed the white sheets had brown stains on both sides near the top which instantly made me want to leave. The bed was uncomfortable but was kind of expected as well after seeing the dirty sheets .
Disgusting stained sheets
Stayed 1 night in Jul 2025

10/10 Excellent

Amr

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025