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Hotel Chinzanso Tokyo

5.0 star property

Photo gallery for Hotel Chinzanso Tokyo

Executive lounge
Property video
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Indoor pool
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Place, Waseda University
    ‪9 min walk‬
  • Place, Tokyo Dome
    ‪6 min drive‬
  • Place, Ueno Zoo
    ‪10 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room 1 King Bed, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking City View

10.0 out of 10
Exceptional
(22 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Single Beds, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking Garden View

9.8 out of 10
Exceptional
(13 reviews)
  • 45 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View

  • 60 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin with Tatami Space, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

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About the area

Tokyo

With a stay at Hotel Chinzanso Tokyo in Tokyo (Bunkyo), you'll be a 4-minute drive from Tokyo Dome and 5 minutes from Imperial Palace East Gardens. .This family-friendly hotel is 3.2 mi (5.2 km) from Ueno Zoo and 5.6 mi (8.9 km) from Tokyo Skytree.

What's nearby

  • Waseda University - 9 min walk - 0.8 km
  • Tokyo Dome - 6 min drive - 3.3 km
  • Nippon Budokan - 9 min drive - 4.4 km
  • Ueno Zoo - 10 min drive - 4.6 km
  • Tokyo Skytree - 18 min drive - 10.6 km

Getting around

  • Mejiro Station - 3 min drive
  • Edogawabashi Station - 8 min walk
  • Haneda Airport (HND) - 45 min drive

Restaurants

  • ‪東京麺珍亭本舗 - ‬9 min walk
  • ‪大王ラーメン - ‬9 min walk
  • ‪ル・ジャルダン (Le Jardin) - ‬2 min walk
  • ‪グルメブティック メリッサ - ‬10 min walk
  • ‪カフェ フォレスタ (FORESTA) - ‬11 min walk

About this property

Hotel Chinzanso Tokyo

Luxury hotel with 7 restaurants and a full-service spa
Hotel Chinzanso Tokyo offers 265 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 4 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yu has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath (no minerals). There are hot springs open between 8:00 AM and 6:00 PM.

Make yourself at home in one of the 265 guestrooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Japanese cuisine at Miyuki, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has 77619 square feet (7211 square meters) of space consisting of conference space and 39 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Miyuki - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
IL Teatro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Kinsui - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Bistro - This bistro specializes in Fusion cuisine and serves lunch and dinner. Open daily.
Mokushundo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 for adults and JPY 2,645 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-12 years, and can be requested onsite for the listed child breakfast fee.
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 11385 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6095 for adults and JPY 2645 for children
  • Self parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool or hot tub
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Hotel Chinzanso Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 924 out of 1070 reviews
Rating 8 - Good. 109 out of 1070 reviews
Rating 6 - Okay. 22 out of 1070 reviews
Rating 4 - Poor. 7 out of 1070 reviews
Rating 2 - Terrible. 8 out of 1070 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Mahsa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Hossein

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We picked Chinzanso hotel for the last part of our family trip to Japan with our elderly family and had a great time at both of our prior hotels. However, to our surprise, this hotel lacked critical hospitality measures: 1- They charged us for having our registered psychiatric service dog for 11000+JPY per night while the two other Japanese hotels we stayed, honored that and had him free of charge. 2- There is no real buffet breakfast while it was explicitly mentioned on their listing that it is available with a ~6000JPY fee. Surprisingly, there was only la cart option available with very limited options in the menu and the service staff wasn’t familiar with basic kids friendly options and we had to explain in length on what we wanted (i.e. chocolate cereal!) 3- The pool is available only when guests are not checked out! This is the first hotel we have been at which had this policy. Basically, they refused us to use the pool (which was a service with +5000JPY per person which we were planning to pay to use it - they refused to allow us to pay to use the pool on our last day)!!! 4- The staff consistently provided wrong information to us regarding different services.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donghun

Stayed 2 nights in Jul 2025

10/10 Excellent

Reshida

I did like the quality of everything..the service_ hygiene_the food.Everybody was very polite and very helpful. I wish i do find the same quality of our human being in thevmost places
Stayed 1 night in Aug 2025

10/10 Excellent

SUNG HA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, friendly staff! Excellent food in the french and the italian restaurant (didn't try all the restaurants).
Stayed 3 nights in Jul 2025

8/10 Good

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

John, Grand Isle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens are worth the visit. The restaurants are first class and the staff was very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Daisuke

Stayed 1 night in Jul 2025

10/10 Excellent

Carl james

Stayed 3 nights in Jul 2025

10/10 Excellent

Elliott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Felice

Liked: Amenities
Stayed 1 night in Jul 2025

10/10 Excellent

KIMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
都会にありながら、緑が多く静かな環境、全て素晴らしいです。
Stayed 1 night in Jul 2025

10/10 Excellent

Christos, East York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens and the show is fantastic
Stayed 2 nights in Jul 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel facilities and amenities were all outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 2 nights in Jul 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

DUNGUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cedela, Sugar Land

Stayed 2 nights in Jul 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels we have stayed in. The property itself is first class in every respect as are the friendly and welcoming staff. I can't wait to return!
Stayed 8 nights in Jul 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed 2 nights at this fabulous hotel. Service was amazing, rooms spacious and comfortable. Room service a treat and the pool a relaxing place to spend few hours. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

LANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite place to stay in Tokyo

Amazing! This hotel is one my favorite things about Tokyo.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rebeka St

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Upscale and beautiful property. Unique executive suite that actually has doors to separate living area. Perfect for our child who utilized a rollaway bed in the living area. I would recommend this option for a family. It truly is a gem and so very clean.
Pagoda in the garden.
View from the suite. It was more incredible in person.
Stayed 3 nights in Jul 2025