We were extremely disappointed with our second stay. We paid a significant amount for two rooms, yet the amenities were very basic for the price. While a few staff members truly went above and beyond, others were noticeably unhelpful and unwelcoming.
The breakfast buffet was the same every single day and consistently overcrowded. On multiple days, we weren’t even able to use the breakfast vouchers that we paid for, and of course there was no refund offered. If you arrive around 8:30 a.m., staff repeatedly remind you that breakfast closes at 10 a.m.—to the point where it becomes uncomfortable and rushed.
Housekeeping was also frustrating. We were told service would start at 10 a.m., yet we received knocks as early as 9:30 a.m. When we returned three hours later, our room had barely been cleaned.
This was our second stay—we came back because we enjoyed our first visit. Unfortunately, for the price, the lack of amenities, constant fees, and overall inconvenience make it not worth returning.