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Sofitel London Heathrow

5.0 star property

Photo gallery for Sofitel London Heathrow

Exterior
Lobby
Exterior
English breakfast on weekdays (GBP 20 per person)
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Thames River
    ‪4 min drive‬
  • Place, Thames Path
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Similar properties

Bar (on property)
Hilton London Heathrow Airport Hotel
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,460 reviews
The price is NZ$249
includes taxes & fees
9 Feb - 10 Feb
Hilton London Heathrow Airport Hotel

About the area

West Drayton

Located in West Drayton (Heathrow Villages), Sofitel London Heathrow is within a 10-minute drive of Magna Carta Monument and Airport Bowl. .This luxury hotel is 6.1 mi (9.8 km) from Liquid Leisure and 6.2 mi (10 km) from Stockley Park.

What's nearby

  • Thorney Park - 3 min drive - 4.3 km
  • Thames River - 4 min drive - 5.9 km
  • Thames Path - 4 min drive - 5.9 km
  • Cranford Countryside Park - 6 min drive - 11.3 km
  • Magna Carta Monument - 6 min drive - 6.9 km

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬11 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Pret A Manger - ‬10 min walk
  • ‪Wagamama - ‬10 min walk

About this property

Sofitel London Heathrow

Luxury hotel with 2 restaurants, in the vicinity of Airport Bowl
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 605 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Vivre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 5:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in West Drayton? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 45 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 5:30 AM and 10:30 AM on weekdays.
Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3170 out of 4921 reviews
Rating 8 - Good. 992 out of 4921 reviews
Rating 6 - Okay. 433 out of 4921 reviews
Rating 4 - Poor. 167 out of 4921 reviews
Rating 2 - Terrible. 159 out of 4921 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
stayed here a few times. rooms are always spotless. always a great stay. Thank you
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Michail

Stayed 1 night in Oct 2025

10/10 Excellent

Leonard

Stayed 1 night in Nov 2025

6/10 Okay

Mark

Liked: Cleanliness
The pipework in the bedroom was noisy! The decor is a bit tired!
Stayed 1 night in Oct 2025

6/10 Okay

Nathan

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Everything was great other than the shower could used some work. I am a cleaner for a living and I will say the shower is in need of proper cleaning. No guest should ever see that amount of mould growing on the silicone.
Stayed 2 nights in Nov 2025

10/10 Excellent

dimitrio

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly, Sherman Oaks

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms great staff and easy access to terminal five at Heathrow.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities, convenient
Stayed 1 night in Oct 2025

8/10 Good

Tina

Travelled with group
Room was good. Would be netter to have plugs near bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
So easy to get to from Terminal 5. Check in easy. Room perfect for a long layover.
Stayed 1 night in Oct 2025

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Faultless! Could have spent longer here if it wasn’t for my early flight. Staff amazing. A joyful stay!
Stayed 1 night in Oct 2025

8/10 Good

james

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The check in was very slow.
Stayed 1 night in Oct 2025

8/10 Good

Maxine

Stayed 1 night in Oct 2025

2/10 Terrible

Mackenzie

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Booked through Expedia and followed all pre check in requirements. Arrived at the time I had advised to be left waiting for a ridiculous amount of time due to a system error, whilst they found my booking after showing all my Expedia documents.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have breakfast - but very much enjoyed our dinner in Vivre
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly situated adjacent to T5, a mere 3 minute undercover walk straight into the terminal. Great value for money and would highly recommend to anyone requiring an overnight stay before a morning flight. The restaurant prices were on the high side but enough dining options in the arrival and departure areas of the Terminal.
Stayed 1 night in Oct 2025

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, excellent staff and closeness to terminal 5 made this a great stop over between flights
Stayed 1 night in Oct 2025

8/10 Good

Luis Pedro Del Valle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes. It was good
Stayed 1 night in Oct 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Great reception staff. Excellent hotel at Heathrow airport. As usual, the room was spacious, well equipped and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk staff
Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness
The carpeting in the room seemed dirty and the room a bit musty. The bed was hard and not very comfortable. Dinner at La Belle Epoque was pretentious and over priced but the food was good. Service was unsatisfactory as we had to look for the server several times throughout the meal. At this price you would think white linen but instead rather gauche laminated tables. Also, look at the overhead lights- corrosion or growth- yuck!
Stayed 1 night in Oct 2025