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The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Property preview
Breakfast, lunch, dinner served; British cuisine
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View map
Beaumont Street, Oxford, England, OX1 2LN
  • Place, University of Oxford
    ‪1 min walk‬
  • Place, Ashmolean Museum
    ‪1 min walk‬
  • Place, New Theatre Oxford
    ‪2 min walk‬
  • Airport, Oxford (OXF)
    ‪15 min drive‬

Room options

View all photos for Graduate Accessible King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Accessible King Room

  • Sleeps 2

View all photos for Royal Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suite

  • Sleeps 2

View all photos for Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Oxford Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Oxford Suite)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area

Royal Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Single Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oxford Suite (Superior Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Oxford Suite (Superior Suite)

  • Sleeps 2

View all photos for Randolph Suite (Superior Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Randolph Suite (Superior Suite)

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Graduate Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Twin Room

  • Sleeps 2

View all photos for Graduate Deluxe Twin

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Deluxe Twin

  • Sleeps 2

View all photos for Graduate Deluxe King

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Deluxe King

  • Sleeps 2

View all photos for Graduate King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate King Room

  • Sleeps 2

View all photos for Graduate Double

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Double

  • Sleeps 2

View all photos for Graduate Double With View

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Double With View

  • Sleeps 2

View all photos for Graduate Single

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Single

  • Sleeps 1

View all photos for Graduate Deluxe King with View

Premium bedding, pillow-top beds, minibar, in-room safe

Graduate Deluxe King with View

  • Sleeps 2

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About the area

Oxford

With a stay at The Randolph Hotel Oxford, a Graduate by Hilton, you'll be centrally located in Oxford, steps from University of Oxford and 13 minutes by foot from Thames River. .This luxury hotel is 8.3 mi (13.4 km) from Blenheim Palace and 12.6 mi (20.3 km) from Bicester Village.

What's nearby

  • University of Oxford - 1 min walk - 0.0 km
  • Ashmolean Museum - 1 min walk - 0.0 km
  • New Theatre Oxford - 2 min walk - 0.2 km
  • Bodleian Library - 5 min walk - 0.4 km
  • Oxford Castle - 6 min walk - 0.5 km

Getting around

  • Oxford Station - 10 min walk
  • Oxford (OXF) - 12 min drive

Restaurants

  • ‪The Ashmolean Cafe - ‬1 min walk
  • ‪Ashmolean Rooftop Restaurant - ‬1 min walk
  • ‪Najar's Place - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪The Grapes - ‬3 min walk

About this property

The Randolph Hotel Oxford, a Graduate by Hilton

Luxury hotel with a full-service spa and bars
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 151 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by The Alice Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Oxford? This hotel has 5592 square feet (520 square meters) of space consisting of conference space and 7 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Alice Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
The Morse Bar - Onsite cocktail bar. Open daily.
The Drawing Room - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Cribs (infant beds) are available for GBP 50 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 60 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 462 out of 722 reviews
Rating 8 - Good. 133 out of 722 reviews
Rating 6 - Okay. 73 out of 722 reviews
Rating 4 - Poor. 29 out of 722 reviews
Rating 2 - Terrible. 25 out of 722 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Amenities
We stayed at The Randolph for three nights in September 2005. We had breakfast there three times and dinner once. The dinner was excellent and the service was superb and a tribute to the superb staff my wife and I cannot praise the food and service enough. The breakfasts were equally superb with a wide selection of breakfast food at the buffet. The room was excellent in every way and the position of the hotel for visiting the city centre and Colleges was spot on. Richard and Martine 14/09/2025.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison, Tiburon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Shame no gym
Stayed 3 nights in Sep 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Whilst the evening service in the Alice bar was excellent the breakfast service also in the Alice was poor, staff standing together talking whilst plates pile up on tables and no interest in coffee refills, getting a clean knife from next door table etc. Rooms were extremely hot changing the settings had no impact, was it being centrally controlled?
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location in the heart of Oxford. Hotel has been very clean and the service has been good. Its very large with many steps.
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Needs some improvement to be a 5-star

Our connecting rooms weren’t both ready - we arrived about 20 minutes before check-in - but we were checked into one room right away - thankfully. I didn’t hear back from reception about the second room being ready (we could hear when the cleaning staff had left), but after about half an hour I called down to ask, and the second room keys were brought up promptly. A used food tray from a neighbouring room sat on the floor near our rooms (with dirty dishes and food on it) for at least two days. The rooms are decorated whimsically and the bathroom was very clean. There were several longer term maintenance issues. The dark patterned carpet had several bad stains that I didn’t notice at first. The wallpaper is peeling in several places. The towel warmer worked in one bathroom but not the other one. The electrical outlet cover by the desk was missing a screw and almost came out of the wall when I was pulling a plug. Service was inconsistent. The coffee at breakfast was terribly weak but was promptly replaced when I asked for another one. The front desk was slow at check out, with one of two staff on the phone, and the lobby did not have a card-drop box. The concierge was great and went out of his way to help us find a taxi two blocks away (the street was closed for a fair), and also helped us push our large luggage to the taxi stand. Overall the hotel is iconic, quirky, and fun but it needs some tightening up on the management side to earn a 5 star rating.
Stayed 2 nights in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel. Staff was amazing. The room was beautiful. Breakfast was fantastic. Right in the heart of Oxford. Even with the festival going, the security people were so kind and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place to stay. Booking did not win us any favors with staff and upgrades
Stayed 1 night in Aug 2025

2/10 Terrible

Satnam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is an expensive hotel. It’s a beautiful old building but the quality of service does not befit the price.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Abubakar Abdullahi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mix of modern amenities and historic architecture. The service ranks very high even by Hilton’s standard.
Stayed 4 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
nice and a
Stayed 4 nights in Aug 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel but better communication needed.

I tried 3 different emails & on hold for 15 minutes to try to book parking before arriving and did not get a response. I phoned again on the morning we were due to arrive & was finally able to book parking. It is valet parking as the hotel is in the city centre, £48 a night but we thought the best option. The hotel itself was beautiful. Our room was well equipped with tea, coffee machine, air-con & fridge. I requested a room with bath which was honoured. The bed was a good size although it felt a little like a water bed if the other person moved! Pillows were big & comfortable. Lovely decor. We had drinks in the Morse Bar & were served by a lovely gentleman in a suit whose name we didn’t get but he was great. There is limited seating in the bar but there is another bar in the restaurant with bar stools at the bar. I had a massage in the spa which was much appreciated and well done. We were greeted warmly by all staff that we encountered. Apart from the email/parking issue we would recommend.
Lovely room
Alice Restaurant
Teception
Stayed 2 nights in Aug 2025

8/10 Good

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities
The building’s old charm adds to the Oxford experience, while the rooms were spotless and well kept. Staff were welcoming and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Bobbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good hotel in a great location in Oxford. Plenty of college sites to explore.
Stayed 1 night in Aug 2025

8/10 Good

John S

This is an excellent hotel bbut very overpriced.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The kind of traditional fine hotel that is hard to find these days. Superb location across from the Ashmolean Museum.
Stayed 2 nights in Aug 2025

6/10 Okay

Lily

Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Oxford Break

Lovely Victorian style hotel with a comfortable room. Everything very clean and tidy. Reception service was efficient and friendly. Service in the bar was disappointing since we only had two drinks and the bar staff managed to do something wrong on both. The cooked breakfast would have been much better had the food been hot or even warm. The selection of foods on offer was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Deborah

Business traveller
Disliked: Staff & service
For the price I paid this was not good value for money. Expensive, small room. I needed photo ID to check in, apparently policy, although nobody could show me the policy. Luckily I had my drivers licence with me. Unpleasant desk staff and really I would not go back
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025