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Crowne Plaza Birmingham NEC by IHG

4.0 star property

Photo gallery for Crowne Plaza Birmingham NEC by IHG

Exterior
Exterior
Exterior
Lobby sitting area
Premium Room, 1 Queen Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    ‪2 min walk‬
  • National Exhibition Centre
    ‪6 min walk‬
  • National Motorcycle Museum
    ‪8 min walk‬
  • Birmingham (BHX)
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Lake View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (1 Super King)

Premium Room, 1 King Bed (1 Super King)

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

Birmingham

Located in Birmingham (Marston Green), Crowne Plaza Birmingham NEC by IHG is a 4-minute walk from Resorts World Birmingham and 9 minutes by foot from The Bear Grylls Adventure. .This eco-certified hotel is 0.5 mi (0.8 km) from National Motorcycle Museum and 0.9 mi (1.4 km) from National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 2 min walk - 0.2 km
  • Resorts World Arena - 5 min walk - 0.4 km
  • The Bear Grylls Adventure - 6 min walk - 0.6 km
  • National Exhibition Centre - 6 min walk - 0.6 km
  • National Motorcycle Museum - 8 min walk - 0.7 km

Getting around

  • Solihull Hampton-in-Arden Station - 5 min drive
  • Air Rail Link Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 8 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬16 min walk
  • ‪Food & Bar Hall 3 NEC - ‬14 min walk
  • ‪PizzaExpress - ‬7 min walk
  • ‪Gild Lobby Bar & Lounge - ‬12 min walk

About this property

Crowne Plaza Birmingham NEC by IHG

Eco-certified hotel with a fitness center and a 24-hour front desk
Crowne Plaza Birmingham NEC by IHG offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 242 guestrooms featuring flat-screen televisions. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for dinner at the hotel's restaurant, The Lobbyist Bar Lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
The Lobbyist Bar Lounge - This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 11 Bar and Grill
  • The Lobbyist Bar Lounge

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC by IHG Hotel
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC by IHG Birmingham
Crowne Plaza Birmingham NEC by IHG Hotel Birmingham

Crowne Plaza Birmingham NEC by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Travelled with family
Pros- Easy check in, complimentary parking, bottled water in rooms with tea/coffee & biscuits easy access to resorts world, toiletries, shampoo, conditioner, soap & body lotion, check in staff friendly Cons- rooms and furniture very tired, beds small and uncomfortable, (saggy in the middle) very noisy corridors until after midnight, fan in bathroom didn’t work, not enough towels for all guests, some lights didn’t work, bar prices very high at nearly £10 for a glass of wine ( cheapest) Ok for one night stay due to close proximity to the venue
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and staff.

The location of the hotel perfect for my needs. Check in and out easy. Staff friendly and helpful. Good breakfast. Great price competitive for this hotel. Very big room. The furniture dated needs updating. Also pillows very hard! I had room 515, and had the report broken toilet handle it wouldn’t flush. They did send someone.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. It was clean and comfortable and so close to Crufts!
Stayed 1 night in Mar 2025

6/10 Okay

John

Liked: Staff & service, amenities
The location was convenient. The NEC is about a 10 minute walk. The building next door has plenty of dinning options. The hotel lobby is a nice quiet place to sit during the day and a great place to get food if you don't feel like going out. The room was functional but definitely could use a refresh. The carpet and couch had clearly seen better days. The furniture was also pretty worn out. There was a fan in the bathroom that seemed to be dying and I couldn't figure out how to turn it off. The bed was decent and I appreciated the nice big TV with a good selection of channels.
Stayed 4 nights in Feb 2025

8/10 Good

Trevor

Travelled with group
Liked: Cleanliness

Would I stay again? Probably but arrival needs to

On the whole the stay was fine. However we had a meal in the restaurant and was told by the waiter it would be put on the bill. However sometime after ten pm when we were all asleep we had a call saying we need to go to the restaurant to pay the bill. Our granddaughter was asleep and this woke her up.i had to get dressed. Also no one told us we had pay for the car park. Then this morning I had a text saying payment for the hotel had been attempted but was declined I had to go to reception again to sort that out as I thought I was being scammed. Also there wasn’t enough towels in the room for the four of us. I had to go to reception to ask for another bath towel.
Stayed 1 night in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the BP Pulse Live Arena.
Stayed 1 night in Feb 2025

8/10 Good

Russell

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

SUZANNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Innovating and traditional service delivery

Very comfortable room - had a decent night's sleep. I had concerns about being able to park but a call to the hotel before I departed assured me there were plenty of spaces. The new TV screen greeting with the info screens explaining the hotel services when you arrive in your room is a nice touch.
Stayed 1 night in Feb 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport drop

Great location for airport and station. Room decor a bit dated but nice and clean. Would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night for a concert at bp pulse . Hotel is right next to resorts world & venue ,friendly helpful staff .convenient parking (although £10) which is a bit cheeky imho .would stay here again .
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good

Room was nice with lovely big bed. A couple of little bits regarding cleanliness was stale coffee stains on coffee machine and tomato ketchup up on the carpet, didn't make a fuss as nothing major and only staying 1 night.
Stayed 1 night in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay at Crowne Plaza!

The Hotel is in a great location to all local amenities. Very clean and modern Hotel. The staff were all very friendly and nothing was too much trouble. The rooms are spacious and the beds are really comfortable. Really nice food served in the Hotel also. I would highly recommend this Hotel and would definitely return.
Stayed 1 night in Feb 2025

8/10 Good

Caroline

Stayed 1 night in Feb 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Stayed 1 night in Feb 2025

8/10 Good

Lee, Corby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great staff
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025