The Arden Hotel & Leisure Club

3.0 star property

Photo gallery for The Arden Hotel & Leisure Club

Front of property – evening/night
Indoor pool
View from property
Bar (on property)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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Coventry Road, Bickenhill, Solihull, England, B92 0EH
  • Place, Resorts World Birmingham
    ‪3 min walk‬
  • Place, bp pulse LIVE
    ‪6 min walk‬
  • Place, National Exhibition Centre
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪15 min walk‬

Room options

Family Room

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

8.6 out of 10
Excellent
(21 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Double Bedroom

  • Sleeps 2

Superior Twin Bedroom

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Family Room

  • Sleeps 2

Double Room

8.2 out of 10
Very good
(113 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room

8.0 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Solihull

Located in Solihull (Marston Green), The Arden Hotel & Leisure Club is within a 5-minute drive of Resorts World Birmingham and National Exhibition Centre. .This family-friendly hotel is 12 mi (19.3 km) from University of Birmingham and 13.6 mi (21.9 km) from Bullring & Grand Central.

What's nearby

  • Resorts World Birmingham - 3 min walk - 0.3 km
  • The Vox Conference Centre - 4 min walk - 0.4 km
  • bp pulse LIVE - 6 min walk - 0.5 km
  • National Exhibition Centre - 8 min walk - 0.7 km
  • National Motorcycle Museum - 11 min walk - 0.9 km

Getting around

  • Birmingham International Station - 12 min walk
  • Air Rail Link Tram Stop - 12 min walk
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Genting Hotel - ‬18 min walk
  • ‪PizzaExpress - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Piazza (Wetherspoon) - ‬16 min walk
  • ‪Costa Coffee - ‬16 min walk

About this property

The Arden Hotel & Leisure Club

Family-friendly hotel with free parking connected to the convention center in Solihull
The Arden Hotel & Leisure Club offers 216 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 216 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for dinner at the hotel's restaurant, Burgundy Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Burgundy Restaurant - This restaurant serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burgundy Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1965
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 60

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to January 4:
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.00 per person
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 60 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Arden Hotel & Leisure Club
Arden Hotel & Leisure Club Solihull
Arden Hotel Leisure Club
Arden Leisure
Arden Leisure Club
Arden Leisure Club Solihull
Arden Leisure Hotel
Arden Hotel Leisure Club Solihull
The Arden & Leisure Solihull
The Arden Hotel & Leisure Club Hotel
The Arden Hotel & Leisure Club Solihull
The Arden Hotel & Leisure Club Hotel Solihull

The Arden Hotel & Leisure Club Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 693 out of 1390 reviews
Rating 8 - Good. 449 out of 1390 reviews
Rating 6 - Okay. 148 out of 1390 reviews
Rating 4 - Poor. 44 out of 1390 reviews
Rating 2 - Terrible. 56 out of 1390 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the comicon NEC event i was attending
Stayed 1 night in Jul 2025

4/10 Poor

Warren

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Avoid this hotel !

Plenty of parking but seems to used as park and fly so unable to park opposite hotel as all spaces full of cars that don’t move! Annoying really as had to park a distance away around back of hotel! Hotel guest should have priority parking needs looking at also spaces very tight unable to open doors even though parked within lines and to top off week stay my door has dent on by another vehicles door hitting mine. I world avoid this hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Right by a busy road so a little awkward walking but hotel environs themselves were good and well maintained. Room was pretty standard. Beds were very soft which is obviously down to personal preference but they were also very short and anyone taller than about 1.75m (5 ft9 in old money) would be struggling. Only enough teabags for a cup each but there was more available free of charge from reception (just a bit of a pain). Wallpaper was torn but the room was pretty clean. Shower however was dreadful. Hot enough but barely more than a trickle in pressure. Good to see none of that "greenwashing" nonsense where hotels pretend to be concerned about the environment with patronising signs saying "save towels" or having soap dispensers on the wall itself when it's clearly all about cost-saving. Instead we had nice toiletries and fresh towels. No apparent recycling though. However should be said that this was an incredible price and superb value for money with free parking and the staff were brilliant throughout the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times now for concerts at the nearby NEC. The food and drinks are excellent value and good quality. Staff are friendly and knowledgeable. Highly recommended
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Jul 2025

2/10 Terrible

Matt

Stayed 2 nights in Jul 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, room comfort

2 day business trip

The hotel was good and the bar (and food) was good. It was nice to be able to use the swimming pool and I would stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sophie

Travelled with family and small children
Friendly and patient
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Darrin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very comfortable and clean. Absolutely gorgeous property. The reception staff were all very friendly and helpful. I had forgotten to print something off at home and the lovely girl on reception told me she would print it for me if i emailed it over. Saved my bacon. Would definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Both hotel and its staff were excellent during our stay. Was good value for money. Will definitely be visiting there again
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, room comfort

Clean and tidy

Hotel is clean and staff are very friendly and helpful. Room was a bit dated. Our room looked out on to a quadrangle and other rooms. Could do with having nets or something at the window as the only way for privacy was with the curtains closed which made it dark.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely and clean. Room was basic and a little too hot even with a small fan. The property itself was nice and some staff were really lovely. Rooms i think just need a little upgrade.
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities, room comfort

Abysmal hotel

The postcode provided drops you at a location that has you looking at the hotel but no more than that. The staff were cold and borderline passive-aggressive. The layout of the hotel is labyrinthine and we seemed to walk to our room different ways despite following the same signs. The decor is tired and old and like another review we found the bed to be as unwielding and as welcoming as the staff. Upon our return at night the security were blasting the music in the foyer, this could be heard on the floor above and I guess in guest rooms. There was a sign encouraging guests to take their towels down to the pool to save on laundry. I highly doubt many guests will do that. No asking as to whether we enjoyed our stay at check-out and no explanation as to when my £50 security deposit would be returned - I assume that they took none of it as I have checked my account and no transaction is due. If you need a base for the NEC, this is ideal, though I would consider any other of the alternatives instead of this abysmal hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

SRIKANTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

VICTORIA

Excellent stay!!
Stayed 1 night in Jul 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location for Birmingham and although there were many big events on in the area, there was lots of parking available and the walk to the station and NEC very short. Despite how busy it was, the service was very good & the staff friendly. The spa was an extra treat. Will definitely use again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

6/10 Okay

Linda

Liked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Liked: Staff & service, amenities, property conditions & facilities
Brilliant
Stayed 1 night in Jul 2025