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Best Western Plough & Harrow Hotel

3.5 star property

Photo gallery for Best Western Plough & Harrow Hotel

Exterior
Lobby
Breakfast served, British cuisine, garden views
Executive Room, Multiple Beds, Non Smoking
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS
  • Place, Hagley Road
    ‪1 min walk‬
  • Place, Birmingham Botanical Gardens
    ‪8 min walk‬
  • Place, Broad Street
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Classic Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Birmingham

With a stay at Best Western Plough & Harrow Hotel in Birmingham (Westside), you'll be within a 5-minute drive of Broad Street and University of Birmingham. .This hotel is 11.5 mi (18.6 km) from National Exhibition Centre and 1 mi (1.6 km) from Utilita Arena Birmingham.

What's nearby

  • Hagley Road - 1 min walk - 0.0 km
  • Birmingham Botanical Gardens - 8 min walk - 0.7 km
  • Broad Street - 9 min walk - 0.8 km
  • Gas Street Basin - 12 min walk - 1.1 km
  • Utilita Arena Birmingham - 18 min walk - 1.5 km

Getting around

  • Edgbaston Village Station - 4 min walk
  • Birmingham Five Ways Station - 13 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • ‪Fogo Bar & Kitchen - ‬4 min walk
  • ‪Lychee Garden Cantonese - ‬3 min walk
  • ‪The Garden House - ‬8 min walk
  • ‪The Ivy Bush - ‬3 min walk
  • ‪Colbeh, Persian Kitchen & Bar - ‬6 min walk

About this property

Best Western Plough & Harrow Hotel

Best Western Plough & Harrow Hotel offers 44 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 44 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a picnic area.
Enjoy a satisfying meal at Terrace Restaurant serving guests of Best Western Plough & Harrow Hotel. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and luggage storage. Planning an event in Birmingham? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Terrace Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Beauforts Traditional Pub - This lobby lounge specializes in British cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beauforts Traditional Pub
  • Terrace Restaurant

Things to do

  • Piano

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 22 and January 1.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13.5 per person
  • Self parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plough Harrow Hotel Birmingham

Plough Harrow Birmingham

Plough Harrow Hotel

Plough Harrow Hotel Birmingham

Best Western Plough Harrow Hotel

Best Western Plough Harrow Birmingham

Best Western Plough Harrow

Best Western Plough & Harrow

Best Western Plough & Harrow Hotel Hotel

Best Western Plough & Harrow Hotel Birmingham

Best Western Plough & Harrow Hotel Hotel Birmingham

Best Western Plough & Harrow Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Alasdair Mark

Liked: Cleanliness, property conditions & facilities
Public areas clean and well presented. Room was spotless but a little tired. Odly we had a table lamp with a round pin plug but no round pin socket. A couple of bulbs were out. Heating too hot so left a window ajar. However would happily stay again.
Stayed 1 night in Feb 2026

6/10 Okay

Paresh

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The bathroom had hair and fluff on the floor on entry. The room was super hot and the windows could not be opened so it was a restless sleep. The shower had less than average flow. The bar do not allow drinks to be charged to the room. So you need to carry a card. Overall at best an ok experience but not good value.
Stayed 1 night in Feb 2026

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice spotless room but very cold due to motion activated heating system that did not work properly, ended up having a fan heater. All staff very helpful and polite.
Stayed 1 night in Jan 2026

2/10 Terrible

Ali

Business traveller
Disliked: Amenities
Heating broken and room freezing..... 2 rooms booked and heating was out across the entire hotel. All guests were unhappy (and cold)
Stayed 1 night in Jan 2026

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, staff were so helpful and pleasant, very comfortable nights sleep, room kept warm in spite of freezing temperatures outside, everything spotless.
Stayed 1 night in Jan 2026

6/10 Okay

Harry

Liked: Cleanliness
Disliked: Property conditions & facilities
I found the room was clean tidy and adequate at the price point unfortunately there was a problem with the heating and it was an extremely cold night. I was provided with a small electric heater but it wasn’t the best night for me. Also probably my own fault but I didn’t realise until my booking confirmation that there was a separate charge (£15) for parking.
Stayed 1 night in Dec 2025

2/10 Terrible

Alexa

Awful hotel. Arrived on a dark Sunday afternoon,
Stayed 1 night in Dec 2025

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful and the old part of the hotel where we stayed was full of gorgeous oak panelling and high-ceilings rooms with cornicing. Our room (one level higher than standard) was clean and spacious with a large bathroom and facilities including hairdryer and iron. The sausages and bacon at breakfast were better than the budget offerings in many hotels. The shower we easily the best I’ve ever had in a uk hotel. Only gripes were a tv that only worked on certain channels, and no soap in the bathroom. I found the mattress and pillows too soft, but that was a personal preference and not the view of my roommate. Given the price of the room, great value.
Stayed 2 nights in Dec 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service
I had to pay for breakfast and also the parking is not free unless you book it through the hotel. On a friday and Saturday night the restaurant is closed
Stayed 3 nights in Dec 2025

8/10 Good

Jack

Stayed 1 night in Dec 2025

8/10 Good

Omar Mohamed

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Friendly staff on arrival and throughout. We were lucky enough to be given a free upgrade to a deluxe double for no particular reason. A lovely clean room ( thank you Gloria) with everything we needed. The bathroom was especially nice.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Solved an issue we had quickly
Stayed 1 night in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
This is one of the cleanest bathrooms in a hotel that I have stayed in. Parking could be a bit cheaper. Good location easy to get to town. Reception and staff friendly.
Stayed 1 night in Dec 2025

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, amenities
The hotel and room itself were lovely and clean. Great parking, quick and easy check in. Hotel location excellent for what we needed. Extremely disappointed that we were not made aware upon check in that there would be a rather loud party going on until past midnight, all of which could be heard from the room so unable to get to sleep until early hours of the morning. Also feeling let down about the breakfast, at £13.50pp I would have expected a lot more variety and availability however everything was almost run out and very limited options both cooked and continental, definitely not worth the money.
Stayed 1 night in Dec 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was buffet style with staff always checking and topping up plus always cleaning up and very helpful and friendly, poached eggs were lovely
Stayed 1 night in Dec 2025

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, breakfast was good. Only downfall was no evening meal available due to no chef.
Stayed 1 night in Dec 2025

4/10 Poor

ADAM

Liked: Amenities
Room very dated and not attached to main building
Stayed 1 night in Dec 2025

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
everything was amazing but finding the room was difficult
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities
The room was so hot.
Stayed 1 night in Nov 2025

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent old hotel. The staff were exceptional and everywhere was clean and tidy. I would stay there again if in the area
Stayed 1 night in Dec 2025

10/10 Excellent

Mary E Malone

Liked: Cleanliness, staff & service, amenities
Quick check in, very friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Great location for visiting the city centre. Shame about the £15 parking fee. Advised on booking that if we had booked direct with Best Western, the car park is free.
Stayed 1 night in Nov 2025

2/10 Terrible

Mike

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dusty, dated and very 90s decor. Heating was not working, could not call reception as phone was not working. The thermostat fell off the wall when I touched it (held on with white masking tape). Iron was dusty, room was cold without heating but reception gave me a small fan heater which was too noisy to keep onto sleep which meant I woke up freezing (it was during a cold snap and was frosty outside).
Stayed 1 night in Nov 2025

2/10 Terrible

Rajesh

Business traveller
Disliked: Cleanliness, staff & service, amenities
Dated room, feeezing no one answers the phone on reception
Stayed 1 night in Nov 2025