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Britannia Hotel Birmingham New Street Station

3.0 star property

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Executive Double Room
Reception
Front of property
Point of interest

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 3 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 2 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property
easyHotel Birmingham
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.0 out of 5, Very good, 1,000 reviews
The price is NZ$87
includes taxes & fees
1 Mar - 2 Mar
easyHotel Birmingham

About the area

Birmingham

Britannia Hotel Birmingham New Street Station is centrally located in Birmingham, a 3-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox. .This hotel is 1.5 mi (2.4 km) from Library of Birmingham and 1.8 mi (2.9 km) from Utilita Arena Birmingham.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Symphony Hall - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪LEON - ‬3 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel in Birmingham, 3-minute walk to Bullring & Grand Central
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 241 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Featured amenities include a 24-hour front desk and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 155 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 228 out of 1001 reviews
Rating 4 - Poor. 197 out of 1001 reviews
Rating 2 - Terrible. 232 out of 1001 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Roel

Stayed 1 night in Oct 2025

2/10 Terrible

Stewart

Liked: Staff & service, amenities
Disliked: Cleanliness
the room they put us in was dirty and the shower was disgusting it did not look clean at all for the price we paid
Stayed 2 nights in Nov 2025

4/10 Poor

Stephan

Liked: Cleanliness, staff & service
Disliked: Amenities
Fire alarm! In the middle of the night, a fire alarm suddenly went off and startled me out of bed. This was extremely inconvenient and it was not the first time I experienced this in a Britannia Hotel. They urgently need to change their safety concept. It's simply unacceptable that the entire hotel is woken up just because someone falsely pushed the alarm button or someone took a shower. If a smoke detector detects smoke, first of all the receptionist should be alarmed, the receptionist should check the situation and in case of a true emergency the receptionist should trigger a general alarm.
Stayed 2 nights in Sep 2025

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We read other reviews before booking so knew what to expect. The reviews were accurate. The hotel is tired and old fashioned. Positives, the location is great, 5 minute walk from New Street train station, and in the heart of all the shops and currently Christmas markets. We were on the sixth floor and had no noise from the streets. The shower was hot and I found the bed firm and comfy. The negatives: super thin walls. We could hear word for word the tv in the room behind us, and even some conversations. No double glazing, but the room temperature could be controlled by a radiator. The whole hotel needs a make over basically, but it's so large would cost a fortune. The bar was not open on the Saturday night we stayed there. Would I stay here again, unlikely. However for one night if it's cheaper than elsewhere I possibly would knowing what to expect.
Stayed 1 night in Nov 2025

10/10 Excellent

Jagdeep

Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Ideal location.
Stayed 1 night in Oct 2025

10/10 Excellent

Bayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, in city centre.
Stayed 4 nights in Oct 2025

2/10 Terrible

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Stayed 2 nights in Oct 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Oct 2025

10/10 Excellent

Peter, Birmingham

Stayed 1 night in Oct 2025

6/10 Okay

Sam

Liked: Cleanliness, room comfort
Room was clean walking distance from New Street was minutes away just off on a side alley but super easy to find Staff super helpful allowing me to check in early so i could quickly drop a bag off before heading ontoba further journey
Stayed 1 night in Oct 2025

8/10 Good

Samuel

I stayed there a few years ago. Completely different service nowadays.
Stayed 1 night in Oct 2025

10/10 Excellent

Mohsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Stayed 2 nights in Oct 2025

8/10 Good

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very central location good value for money no complaints ;) pleasant stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! We were right in the center of the shops.my daughter was so pleased at the location and so was l. Perfect for a shopping expedition wish we had stayed longer.
Stayed 1 night in Oct 2025

8/10 Good

David

Business traveller
Lights in street are very bright and curtains not effective blackout in room 416
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight business stay near new street

Great location for dropping bag. Going an evening event and sleeping. Clean. Basic but not expensive. Will be my go to for one jghyers in birmingham with work. This was my 2nd stay after booking on the day first time as pmans changed.
Stayed 1 night in Oct 2025

8/10 Good

Pedro Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Great location, could be more clean specially in the bathroom.. still a great value for the price!!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter, Birmingham

Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service
No housekeepers for 8 days of the stay. I had the same towels all week. Had to ask for top up coffee and tea sachets. No bed changes of sheets. Ran out of shampoo & shower gel and bought my own. Really disappointed with the service.
Stayed 8 nights in Oct 2025