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Britannia Hotel Birmingham New Street Station

3.0 star property

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Front of property
Point of interest
Reception
Executive Double Room

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪7 min walk‬
  • Place, Broad Street
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for City Double Room, No Windows

Individually decorated, individually furnished, desk, iron/ironing board

City Double Room, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double or Twin Room, No Windows

Individually decorated, individually furnished, desk, iron/ironing board

City Double or Twin Room, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Birmingham

Britannia Hotel Birmingham New Street Station is centrally located in Birmingham, a 3-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox. .This hotel is 1.5 mi (2.4 km) from Library of Birmingham and 1.8 mi (2.9 km) from Utilita Arena Birmingham.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 7 min walk - 0.7 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Broad Street - 10 min walk - 0.9 km
  • Symphony Hall - 10 min walk - 0.9 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪LEON - ‬3 min walk
  • ‪Head of Steam - ‬3 min walk

About this property

Britannia Hotel Birmingham New Street Station

Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 241 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Featured amenities include a 24-hour front desk and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

6.0
Rating 10 - Excellent. 171 out of 1008 reviews
Rating 8 - Good. 191 out of 1008 reviews
Rating 6 - Okay. 235 out of 1008 reviews
Rating 4 - Poor. 189 out of 1008 reviews
Rating 2 - Terrible. 222 out of 1008 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Cleanliness, amenities
Bathroom didn’t look very clean, toothpaste marks on sink surface and floor. Lifts awful only one working and incredibly slow. Apparently this hasn’t worked for over an according to one of guests we were talking too.
Stayed 1 night in Feb 2026

8/10 Good

shahzada

Travelled with group
Liked: Staff & service, amenities
It good room was cleean but the smell in that Room then I asked tham to change the Room Becuse it very bad samil like socks but the good thing is the change the room
Stayed 1 night in Feb 2026

6/10 Okay

Steve

Stayed 3 nights in Feb 2026

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities
Britannia Hotels are cheap and often tatty, but I don't mind that. This was much better than usual with new carpets and refurb bathroom. But perfect for me at the price and right opposite New Street and in the centre - perfect for Xmas markets
Stayed 2 nights in Nov 2025

2/10 Terrible

Bayo

There was a mice in my room. Had to get another room. I noticed at about 1am so didn't get much sleep that night.
Stayed 3 nights in Feb 2026

4/10 Poor

Dylan

Stayed 1 night in Feb 2026

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
The room was cold with no adjustment possible.
Stayed 1 night in Feb 2026

10/10 Excellent

Peter, Birmingham

Stayed 1 night in Feb 2026

6/10 Okay

Robert

Stayed 3 nights in Feb 2026

8/10 Good

Waseem

Stayed 1 night in Feb 2026

2/10 Terrible

Omar

Business traveller
Disliked: Cleanliness, property conditions & facilities
It was bad experience..no heater and no heating water ...i will not visit it again
Stayed 2 nights in Jan 2026

6/10 Okay

Li

Travelled with family
Liked: Staff & service, amenities
Staff at check-in were fantastic letting me get into the room early as I had luggage and it was ready. The room was standard but the view was ruined by the window being dirty. But I understand it’s a high building in a busy city.
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
All good except the shower / bathroom water was cold
Stayed 1 night in Jan 2026

2/10 Terrible

Simranpreet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience heater was not in working water also too freeze then I called to reception they changed room but that room was also same dirty bedsheet and duvet cover as well . I suffered to its totally wastage of money I spent 78 pounds on that room but it was terrible.
Stayed 1 night in Jan 2026

10/10 Excellent

Shalin

Liked: Cleanliness, staff & service, amenities
Great spot and great room everyone was helpful and polite
Stayed 1 night in Jan 2026

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room was cold. No heating. Beds were as hard as rock and if took ages for the water to run mildly hot. Rubbish on thd nslvony,
Stayed 1 night in Jan 2026

6/10 Okay

Gareth

Stayed 1 night in Jan 2026

10/10 Excellent

Peter, Birmingham

Stayed 1 night in Jan 2026

10/10 Excellent

Jagdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Peter, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

4/10 Poor

Simon

Disliked: Amenities, property conditions & facilities
Tired, in all respects, city centre hotel with an entrance off an alleyway, that is being polite off New Street. Not really obvious or welcoming. On my visit only one lift working which worked - sort of. Internal room (no windows) thankfully for one night which was ok. Used the stairs, as lift only one not two was busy elsewhere, three was it(?) separate stairs cases to get down to the exit... and a walk in between each and a round of guess what's behind this door as route wasn't clearly signed or obvious.
Stayed 1 night in Dec 2025

4/10 Poor

Thomas

Liked: Property conditions & facilities
Room next door was blaring music and shouting till about 5am so we couldn't sleep.
Stayed 1 night in Jan 2026

6/10 Okay

Melanie

Stayed 1 night in Jan 2026

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Yes every thing good. It was clean tidy and very suitable for 2 night stay. Perfect location. A little noisy from other residents but nothing to complain about
Stayed 2 nights in Jan 2026

10/10 Excellent

Waseem

Stayed 1 night in Jan 2026