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Comfort Inn Birmingham

3.0 star property

Photo gallery for Comfort Inn Birmingham

Exterior
Business centre
Bar (on property)
Lobby
Standard Room, 3 Single Beds, Non Smoking

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
Station Street, Birmingham, England, B5 4DY
  • Bullring & Grand Central
    ‪3 min walk‬
  • O2 Academy Birmingham
    ‪6 min walk‬
  • Utilita Arena Birmingham
    ‪14 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, individually decorated

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, Select Comfort beds, individually decorated

Standard Single Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quite Double Room, Non Smoking

Quite Double Room, Non Smoking

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Birmingham

A stay at Comfort Inn Birmingham places you in the heart of Birmingham, within a 10-minute walk of The Mailbox and O2 Academy Birmingham. .This hotel is 0.4 mi (0.6 km) from Bullring & Grand Central and 0.6 mi (1 km) from International Convention Centre.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 4 min walk - 0.4 km
  • O2 Academy Birmingham - 6 min walk - 0.5 km
  • Utilita Arena Birmingham - 14 min walk - 1.2 km
  • Broad Street - 19 min walk - 1.6 km

Getting around

  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Grand Central Tram Stop - 5 min walk
  • Manchester Airport (MAN) - 96 min drive

Restaurants

  • ‪The London & North Western (Wetherspoon) - ‬2 min walk
  • ‪LEON Birmingham New Street Station - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Han Dynasty - ‬1 min walk
  • ‪Five Guys - ‬3 min walk

About this property

Comfort Inn Birmingham

Hotel with a bar, a short walk to The Mailbox
Comfort Inn Birmingham offers 40 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 40 individually decorated guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Comfort Inn Birmingham. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Birmingham? This hotel has 872 square feet (81 square meters) of space consisting of conference space and meeting rooms.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1950
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Birmingham Comfort Inn
Comfort Inn Birmingham
Comfort Inn Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Birmingham
Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

Reviews

6.8
Rating 10 - Excellent. 168 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 270 out of 1001 reviews
Rating 4 - Poor. 140 out of 1001 reviews
Rating 2 - Terrible. 101 out of 1001 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

robin

Disliked: Cleanliness, property conditions & facilities, room comfort
Checked in and asked if possible to have a double bed instead he said he only had 5 rooms left and couldn't move me this was at 10pm. I went up to the room and it was hot I could barely open the windows and the TV didn't work there were stains all over the floor. And a disgusting stench that smelled like cockroaches coming from the drains so I called downstairs and he came up I told him I wasn't about to walk on that floor with my bare feet and the smell was awful he said that the rooms are cleaned everyday fixed the TV and left. I suffered all night holding my breath every time I went to pee in the night. I complained to the lady on reception the next day and she gave me an email address. I had to go to the wetherspoons across the street to brush my teeth and have a sponge bath. Disgusting furniture in disrepair, walls gashes all over, hair on the sheet. If I wasn't so exhausted would have put up an argument but he was only one there.
Stayed 1 night in Jun 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness
Great location so close to New st station
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was so uncomfortable didnt get a good nights sleep
Stayed 1 night in Jun 2025

6/10 Okay

DAVID

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was very 'tired' - also, a small stain on the bedsheet, only one soft pillow and the bathroom basin was badly chipped. The whole establishment looked to be in need of a full refurbishment.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Mattress in need of replacement. Uneven and uncomfortable. Elevator out of service for departure, had to drag suitcases down 3 flights. Not easily accessible from train station with wheeled luggage.
Stayed 2 nights in May 2025

6/10 Okay

Anjum

Business traveller
Liked: Staff & service
Disliked: Amenities
It was cen5ral and near for my purpose.
Stayed 1 night in May 2025

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Very convenient for New Street station!
Stayed 2 nights in May 2025

8/10 Good

Peter

Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Arslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Outrageous £350 per night for this Kip!!!
Stayed 1 night in Apr 2025

2/10 Terrible

ciara

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting, dangerous and unfit for habitation.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away day for Football!

Stayed 1 night in Apr 2025

6/10 Okay

Kris

Liked: Staff & service
Disliked: Cleanliness
Close to grand central, good location. Staff were nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities

Great cheap hotel!

Great little hotel for the cost, perfectly situated for food and shopping in central Birmingham! Only gripe was the bed kept me up every hour as so uncomfortable!
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness
Night stop before morning flight. Convenient for New Street station.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

4/10 Poor

Mark

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness

Okay for the money. Parking a problem

Difficult to find, is located in the back streets of the station. Difficult to gain access if arriving late. Had to wait a while to be let in the front door, which was locked. Room was clean and had the usual facilities. The bed was very hard, which I found very uncomfortable. There were door slamming at all times of the evening and night. The lift is very small and antiquated. A larger or disabled person would find it very difficult, if not impossible to access the lift. A wheelchair, for example, would not get through the gate of the lift. The parking is a local car park, which shuts in the evening. It was not explained to us very well and we mistakenly parked in the NCP car park opposite the one we should have used. We were told to put our registration in the machine at the desk to get 24hr parking for £8, which we did. As we had not realised we were in the incorrect car park, we then had to pay £16 for our overnight parking. If you are planning on using the car in the evening, don’t park in the other car park. I’m not sure what time it closes but we got back around 11.30pm, and it was shut, which is why we assumed it was the NCP car park.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chinedu

Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and warm ,staff friendly
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Punch Above Its Weighr

This hotel was in the heart of Birmingham City Centre and punched above its weight. It was comfortable, close to everything, in a quaint older building and the staff were very friendly.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025