Crowne Plaza Birmingham City Centre by IHG

4.0 star property

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Suite, 1 Bedroom
Suite, 1 Bedroom
Suite, 1 Bedroom
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • The Mailbox
    ‪2 min walk‬
  • Utilita Arena Birmingham
    ‪8 min walk‬
  • Bullring & Grand Central
    ‪10 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Upgraded, High Floor)

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Accessible, Club lounge access

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Birmingham

A stay at Crowne Plaza Birmingham City Centre by IHG places you in the heart of Birmingham, within a 10-minute walk of The Mailbox and Utilita Arena Birmingham. .This eco-certified hotel is 0.5 mi (0.8 km) from International Convention Centre and 0.6 mi (1 km) from Bullring & Grand Central.

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Broad Street - 12 min walk - 1.0 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Elio Cafe - ‬6 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬6 min walk
  • ‪Nando's - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 312 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at b1, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1008 reviews
Rating 8 - Good. 238 out of 1008 reviews
Rating 6 - Okay. 80 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jane

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice & lovely staff
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ayo

Liked: Cleanliness
Stayed 9 nights in Mar 2025

2/10 Terrible

Damien

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sukhninder

Stayed 2 nights in Mar 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay, friendly staff, enjoyed my stay very much.
Stayed 2 nights in Mar 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service
The lobby looks very shabby - not a good first impression.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break

Stayed 2 nights in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
Na
Stayed 2 nights in Mar 2025

10/10 Excellent

Simon

Stayed 2 nights in Mar 2025

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for our stay, spacious room, excellent shower.
Stayed 1 night in Mar 2025

2/10 Terrible

Olivia

Stayed 1 night in Mar 2025

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Feb 2025

2/10 Terrible

Helen

Stayed 1 night in Mar 2025

10/10 Excellent

Audry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Phil

Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip for a concert

Great location. Easy to find and walking distance to everything we needed. Check in was smooth.
Stayed 1 night in Mar 2025

8/10 Good

jack

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean and quiet rooms. Easy parking.
Stayed 1 night in Feb 2025