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Holiday Inn Birmingham City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Exterior
Exterior
Terrace/patio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Bullring & Grand Central
    ‪4 min walk‬
  • The Mailbox
    ‪5 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible Bathtub (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible Bathtub (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible Bathtub (Single Sofa)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Birmingham

With a stay at Holiday Inn Birmingham City Centre by IHG, you'll be centrally located in Birmingham, just a 5-minute walk from The Mailbox and 8 minutes by foot from Bullring & Grand Central. .This eco-certified hotel is 10.3 mi (16.6 km) from National Exhibition Centre and 1.1 mi (1.8 km) from Broad Street.

What's nearby

  • O2 Academy Birmingham - 3 min walk - 0.3 km
  • Bullring & Grand Central - 4 min walk - 0.4 km
  • The Mailbox - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km
  • Broad Street - 18 min walk - 1.5 km

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Malaysian Delight - ‬2 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬2 min walk
  • ‪Santorini Greek Restaurant - ‬1 min walk
  • ‪Snobs - ‬1 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

Eco-certified hotel with a 24-hour front desk and a restaurant
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 261 guestrooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Holiday Inn Birmingham City Centre by IHG has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 13.95 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 13.95 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ron

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Life in the fridge

Rooms were cold with little control of heating. Windows leaked heat
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

6/10 Okay

Georgia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good Staff very friendly Area around is a dive and heard sirens all night Dirt marks on pillows Stains on floor Satnav took us to back enterance down a back alley with a very expensive car park- £18.95 for 1 night!
Stayed 1 night in Mar 2025

10/10 Excellent

Lyndsey

Stayed 1 night in Mar 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*

Great location next to the car park and right in the city centre - clean and tidy, would definitely stay again
Stayed 1 night in Mar 2025

6/10 Okay

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service
Good location right near the train station. Hotel itself is as you would expect for a holiday inn. Unfortunately, it was a little bit noisy even though we were on the sixth floor (construction outside). Also there was quite a bit of light coming through the curtains which made it difficult to sleep. Unfortunately, the fire alarm went off at the roundabout 8 am which thankfully was a false alarm. It meant that we had a very disjointed sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

DANIEL

Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Mar 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GReat place with charming staff, what more could one as for!
Stayed 1 night in Mar 2025

6/10 Okay

karolyn

Liked: Cleanliness, staff & service, amenities
The stay overall was ok. However, I didn’t appreciate that I was put on a floor that hadn’t been renovated even though I was staying there for a week. I eventually asked for a change of room and staff accommodated the request.
Stayed 7 nights in Feb 2025

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bull ring and lots of restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pulvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to centre and the theatre I was going to vibrant area shopping and restaurants . Staff friendly and helpful. Lovely breakfast Parking close by the hotel.
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Mariam

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Although we had to wait for our room to be ready, we were asked if we wanted a different room but we were in no rush, we had an excellent stay. The staff were very polite and helpful, the room was lovely. I have stayed here for business in the past and was not disappointed then and was not disappointed this time! Highly recommend
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Birmingham Holiday Inn

TV disconnected and no remote control on arrival. Called 3 times to reception to get sorted, phone nevere answered When I reported it the following morning it was fixed on my return for the second night stay. Windows covered in mould...see pics
Stayed 2 nights in Jan 2025

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Ignore the slightly dowdy facade, this hotel is great. The staff very friendly and knowledgeable, the hotel clean an inviting as soon as you walk through the door. I go as far to say the best Holiday Inn I’ve stayed and I travel regularly. Special shout out to the receptionist
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, room comfort

Decent city centre hotel

Decent hotel conveniently located for New Street station. Very good bathroom and an above average breakfast buffet.
Stayed 1 night in Feb 2025