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Holiday Inn Birmingham City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Exterior
Exterior
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

View map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪15 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(67 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Free daily buffet breakfast
Holiday Inn Express Birmingham - City Centre by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,770 reviews
The price is NZ$126
includes taxes & fees
16 Nov - 17 Nov
Holiday Inn Express Birmingham - City Centre by IHG

About the area

Birmingham

With a stay at Holiday Inn Birmingham City Centre by IHG, you'll be centrally located in Birmingham, within a 5-minute walk of O2 Academy Birmingham and The Mailbox. .This hotel is 0.4 mi (0.6 km) from Bullring & Grand Central and 1.6 mi (2.6 km) from Utilita Arena Birmingham.

What's nearby

  • O2 Academy Birmingham - 3 min walk - 0.3 km
  • Bullring & Grand Central - 4 min walk - 0.4 km
  • The Mailbox - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km
  • Broad Street - 18 min walk - 1.5 km

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Han Dynasty - ‬2 min walk
  • ‪Glamorous - ‬2 min walk
  • ‪Ming Moon - ‬1 min walk
  • ‪The Sunflower Lounge - ‬5 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

Hotel with a restaurant, 4-minute walk to O2 Academy Birmingham
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 261 guestrooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Holiday Inn Birmingham City Centre by IHG has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 13.95 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 13.95 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Service and location were really great. Breakfast was excellent for the price. Unfortunately though the air conditioning in the building was not in service so it was uncomfortably stuffy in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

Absolutely fantastic! We always stay in the junior suite and it’s fabulous! Staff are great and friendly! The manager is lovely always so chatty. 5 stars!!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed by the rooms and general state of the hotel for the price.
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with very pleasant and efficient staff A little noisy but I guess you should expect that in the city centre!!
Stayed 1 night in Jul 2025

4/10 Poor

Ahmad

Travelled with partner
Liked: Property conditions & facilities
Arrived to check in several hours after the check in time to be told that the room still wasn't ready. We were advised it would be ready in 10 mins and offered a complimentary drink. The room was not ready until 50 mins later. On entering the room there were still wet towels in the bathroom and bins with no bin bags. Given that we had paid for a premium room the service did not reflect this. We were offered complimentary parking but for the level of inconvenience i would have expected a discount. Would think twice about booking here!
Stayed 1 night in Jul 2025

10/10 Excellent

Gurkamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! In heart of city centre. Comfortable for family of 4 - great breakfast
Stayed 3 nights in Jul 2025

8/10 Good

Desta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel throughout. Staff polite & helpful. Bathroom shower pressure was amazing. Located on the 1st floor near generators but this didn't impact on ability to sleep. Bed was very comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Webster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to have seen a more varied foodstuffs.
Stayed 1 night in Jul 2025

6/10 Okay

Raahil

Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Birmingham for one night to see a play at the Alexandra Theatre, which was a short walk around the corner from the hotel. The NCP car park was 100 yards away and extremely convenient, albeit a little expensive (£30 for 24 hrs). All in all, the hotel was in a fantastic location and very convenient for our trip.
Stayed 1 night in Jul 2025

8/10 Good

Amii

Stayed 1 night in Jul 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marylyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious and clean. The staff were friendly and helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Lloyd

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I stayed at the Holiday Inn Birmingham City Centre this past weekend with my partner for one night. Overall, the hotel was fairly clean and check-in was straightforward and efficient, which we appreciated after a long day of travel. The location is also excellent—very central and convenient for exploring the city. However, we were disappointed by the lack of air-conditioning in the room. This was not communicated to us either during check-in or beforehand via email. A fan was offered, but this was not a sufficient substitute, and although there was mention of a complimentary bottle of water to help with the heat, this never arrived. Thankfully, the weather was not as hot as it has been recently, otherwise we would have found the room extremely uncomfortable. As it was, we just about managed, but had we known in advance, we would likely have booked elsewhere. In summary, the stay was adequate for one night and the location is great, but the lack of transparency around room amenities—particularly something as essential as air-conditioning—is a let-down and something to be aware of before booking.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just think it's not very quiet. You can hear people in other rooms.
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

John

Liked: Cleanliness, staff & service
Disliked: Room comfort

Like an oven

I have stayed at this hotel many times, it is generally very good, but the air conditioning was not working, and apparently had not been for 2 weeks or so. This was not pointed out when checking in. A fan was supplied but the room was so hot. Nearly impossible to sleep
Stayed 1 night in Jul 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness
Very basic - everything you need , no frills. Staff polite but all looked a bit fed up. Bathroom was very dated . It feels secure, was quiet and a great central location. It was pricey for what you get , probably due to the location
Stayed 1 night in Jul 2025

6/10 Okay

Natalie

Stayed 2 nights in Jul 2025

10/10 Excellent

Swati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

If you want to sleep in a sauna, book here

8th floor was like a sauna, air con doesn't work and just provided with a portable fan. Bathroom has zero air ventilation was like showering in a steam room. 1 lift broken down so whole hotel working off 1 lift with no signs on any floor but the ground, so people pressing the button and then giving up and walking off but meaning the lift still stops on each floor.
Stayed 2 nights in Jul 2025

8/10 Good

Ron

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birmingham stay

Helpful and friendly staff, quick check-in and stored bags for us due to early arrival.
Stayed 1 night in Jul 2025