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Holiday Inn Birmingham City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Front of property
Exterior
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

View map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • O2 Academy Birmingham
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪4 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

7.6 out of 10
Good
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(63 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Free daily buffet breakfast

Holiday Inn Express Birmingham - City Centre by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,688 reviews
The price is NZ$174
includes taxes & fees
21 Sept - 22 Sept
Holiday Inn Express Birmingham - City Centre by IHG

About the area

Birmingham

With a stay at Holiday Inn Birmingham City Centre by IHG, you'll be centrally located in Birmingham, within a 5-minute walk of O2 Academy Birmingham and The Mailbox. .This eco-certified hotel is 0.4 mi (0.6 km) from Bullring & Grand Central and 1.6 mi (2.6 km) from Utilita Arena Birmingham.

What's nearby

  • O2 Academy Birmingham - 3 min walk - 0.3 km
  • Bullring & Grand Central - 4 min walk - 0.4 km
  • The Mailbox - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km
  • Broad Street - 18 min walk - 1.5 km

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Han Dynasty - ‬2 min walk
  • ‪Ming Moon - ‬1 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬2 min walk
  • ‪The Sunflower Lounge - ‬5 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

Eco-certified hotel with a 24-hour front desk and a restaurant
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 261 guestrooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Holiday Inn Birmingham City Centre by IHG has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 13.95 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 13.95 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1004 reviews
Rating 8 - Good. 271 out of 1004 reviews
Rating 6 - Okay. 141 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and location

Great service and location, just a little tired around the edges in the room, bathroom needed some new beading around bath. Bed was a little uncomfortable in places.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Disliked: Cleanliness, property conditions & facilities
Nice and close To train station and up To date but bathroom was mouldy and toilet works poorly
Stayed 4 nights in May 2025

10/10 Excellent

Monique

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff. I asked if I could possibly check in a little earlier which was accommodated as my daughter was in dire need of a nap! Very handy location as only 5/10 mins from Bullring and also very close to the Gay Village for the Pride festival. Have stayed here for the last 4 Pride events and will stay again :)
Stayed 2 nights in May 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The service from the staff was great, but we had to swap rooms 3 times. No hot water in one of the rooms, air con not working in the rooms,
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

najma is a real asset to this fantastic hotel

Stayed 2 nights in May 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay! Staff went above and beyond to get me checked in early! And the WiFi actually worked this year!
Stayed 2 nights in May 2025

10/10 Excellent

Conall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and friendly staff

All staff were friendly and welcoming. Being from check-in to check-out, and including staff at bar and breakfast times. Any issues I had were dealt with quickly and efficiently once reported. Great choice at breakfast. Stayed in Junior Suite, which was at end of corridor, although busy road outside, due to bed position was no issue when trying to get to sleep. Overall great value for money, previously stayed elsewhere in city, paid more there and this was far better value.
Stayed 3 nights in May 2025

10/10 Excellent

brian

Stayed 1 night in May 2025

10/10 Excellent

ANDREW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I scored 4 stars for property conditions & facilities because although the windows were closed i could still feel quite a cold breeze from the window area.
Stayed 1 night in May 2025

10/10 Excellent

Alex

Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring 2025

Room was spotlessly clean , bathroom very clean and equipped with all the necessary soaps , Shampoos etc . Daily room clean spot on . Fabulous breakfast. Very comfortable stay .
Stayed 4 nights in May 2025

4/10 Poor

ANDREW

Disliked: Cleanliness, staff & service, property conditions & facilities
Grim. Room was
Stayed 1 night in Apr 2025

10/10 Excellent

BRAD

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient choice

The hotel is super convenient in Birmingham City Centre and a few steps from New Street Station. Great lobby, Starbucks and dining/bar. Rooms are a bit variable and just ok - broken aircon in the first room i was allocated. Staff were excellent in sorting and polite throughout.
Stayed 1 night in May 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for shopping and the theatre

we were visiting the Alexandra theatre and it has an excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and quiet. Greay facilities and a fantastic breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean
Stayed 1 night in Apr 2025

10/10 Excellent

Warren

Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
A very welcoming hotel with excellent faciliries
Stayed 1 night in Apr 2025

6/10 Okay

Danielle

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Leenah

Stayed 1 night in Apr 2025