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Ibis Birmingham New Street Station Hotel

3.0 star property

Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Exterior
Twin Room, 2 Single Beds
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Bullring & Grand Central
    ‪7 min walk‬
  • International Convention Centre
    ‪20 min walk‬
  • Utilita Arena Birmingham
    ‪20 min walk‬
  • Birmingham (BHX)
    ‪30 min drive‬

Room options

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, (1248)
The price is NZ$184
for 1 room
includes taxes & fees
19 May - 20 May
ibis budget Birmingham Centre

About the area

Birmingham

With a stay at Ibis Birmingham New Street Station Hotel, you'll be centrally located in Birmingham, within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central. .This hotel is 1.7 mi (2.8 km) from Edgbaston Stadium and 1.8 mi (2.9 km) from Broad Street.

What's nearby

  • O2 Academy Birmingham - 6 min walk - 0.6 km
  • Bullring & Grand Central - 7 min walk - 0.6 km
  • International Convention Centre - 20 min walk - 1.7 km
  • Utilita Arena Birmingham - 20 min walk - 1.7 km
  • Broad Street - 4 min drive - 2.9 km

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Look in 樂意 - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬1 min walk
  • ‪China Court Restaurant - ‬1 min walk
  • ‪Santorini - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a conference center, a quick walk to O2 Academy Birmingham
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 159 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Ibis Birmingham New Street Station Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 361 out of 1003 reviews
Rating 8 - Good. 354 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lynn

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms tired, bed wobbling and felt unstable
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Feb 2025

8/10 Good

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

JOSEPH

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Emma

Disliked: Property conditions & facilities, room comfort

Noisy nightclub under hotel

Terribly outdated rooms. Hotel is above a nightclub that plays music until 4am. The music can be heard through the hotel corridors so a lot of rooms will be affected. Read the description on ibis itself.
Stayed 1 night in Jan 2025

2/10 Terrible

CHRISTOPHER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking!

Worst hotel stay I’ve ever had! I’d have been far better in travelodge but thought this would be a step up - it was a many steps down! I’ve stayed in many hotels of varying ratings and cost but this was beyond poor even for the price. The reception is deceptive because once you step out of the lift it’s like some sort of dated office block. The rooms are a horrible mix of cheap looking wood, dated furnishings and textured walls that look like a back street hostel. TV didn’t work. Thinnest duvet and most terrible bed I’ve ever encountered. Basic in its most raw form. To make it worse there is nothing on the hotels.com page or in reception that states that the hotel sits above a load of nightclubs so sleep was impossible up to closing time around 3am. Second stay at an Ibis and both stays have been poor.
Stayed 1 night in Jan 2025

4/10 Poor

Rosa

Travelled with group
Disliked: Property conditions & facilities
The TV in my room was not working when I arrived- I reported this to reception who said they would send someone to look at it. I waited over an hour but no one arrived - I sent a Whatsapp message to the hotel reception but got no reply -after another 30 minutes I went back down from the 4th floor to reception to complain.. Only then did a member of staff actually follow me to my room. The problem was the batteries in the remote control had to be replaced so off she went again to do this which involved another 15 minutes. All in all I was over 2 hours trying to sort this out. I am 76 years of age & the last thing I wanted to be doing was going up & down to reception at the end of a very long day. The key cards for my room were very unreliable & at times did not work which meant that I had to visit reception again on more than one occasion to get these replaced.I used the sink in the bathroom to wash my hands & the plug just stuck which meant that I could not drain the water away - another trip to reception to report this !!!!! The quality of the breakfast left a lot to be desired & was not worth the money. I ended up eating very little which is unusual for me. .
Stayed 3 nights in Jan 2025

10/10 Excellent

HAFID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Stayed 1 night in Jan 2025

8/10 Good

Kirsten, Saxapahaw

Stayed 5 nights in Jan 2025

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall positive good value stay

Nice decor downstairs, friendly staff, good value breakfast. Room was pretty small and a bit tired in comparison to the shared areas of the hotel. It was clean though and the shower was good.
Stayed 1 night in Jan 2025

8/10 Good

michael

Stayed 1 night in Nov 2024

4/10 Poor

Yvonne, Tustin

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Way too noisy at New year eve! Not recommended for non-party anyone who likes to sleep at night
Stayed 1 night in Jan 2025

2/10 Terrible

Mark, Sunnyvale

Travelled with partner
Disliked: Staff & service, amenities
Staff was very rude
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Stayed 1 night in Dec 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sandhya

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Neophytos

Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable
Stayed 2 nights in Dec 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service

Ok for the money.

Friendly staff. Shame my notes on the booking weren’t taken into account.
Stayed 1 night in Dec 2024

8/10 Good

ALISTAIR

Liked: Cleanliness, staff & service, room comfort

Pleasantly suprised

Stay in IBIS a lot in France. Found this hotel was better
Stayed 3 nights in Dec 2024

6/10 Okay

Jill

Stayed 1 night in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Simon

Liked: Cleanliness
Stayed 1 night in Dec 2024