Malmaison Birmingham

4.0 star property

Photo gallery for Malmaison Birmingham

Hallway
Exterior
Club Deluxe Double Double Room
Havana Signature Suite | Living area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Hot tub

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪7 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Club Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Double Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Nirvana Signature Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Club Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Havana Signature Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Birmingham

With a stay at Malmaison Birmingham, you'll be centrally located in Birmingham, steps from The Mailbox and 10 minutes by foot from Bullring & Grand Central. .This eco-certified hotel is 0.6 mi (1 km) from Utilita Arena Birmingham and 0.6 mi (1 km) from International Convention Centre.

What's nearby

  • The Mailbox - 1 min walk - 0.0 km
  • Bullring & Grand Central - 7 min walk - 0.7 km
  • International Convention Centre - 8 min walk - 0.7 km
  • Utilita Arena Birmingham - 11 min walk - 0.9 km
  • Broad Street - 15 min walk - 1.3 km

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

Eco-certified hotel with a fitness center and a sauna
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 193 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by Chez Mal Brasserie for lunch, dinner, or brunch, where this restaurant specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Mar 2025

10/10 Excellent

Sherron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable and clean. Great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel and the cleaning crew are great. Hard to say anything bad about it. Very clean and very quiet. If I can be picky. Wish the bathrooms are more modern. Great place no question
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jim

Stayed 1 night in Feb 2025

10/10 Excellent

Sukhmani

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely rooms. Would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Stayed for a 40th birthday celebration. Very welcoming and comfortable hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Bed, Great Location

Very comfy bed and spacious room with a bath and separate shower (club deluxe). The bath was a little worn where the enamel had flaked away in room 609. At the bar (10:50pm) the bartender asked me to wait for the night staff to arrive to order a drink. I ended up having to wait for around 20 minutes, by which time a queue of 5 other people had formed. Apart from this, the hotel is in a great location, the breakfast service was excellent and I had a great stay overall.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay room very good
Stayed 1 night in Mar 2025

4/10 Poor

Sean

Stayed 1 night in Feb 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

I like the Malmaison style...but...

I enjoy Malmaison! I like the style, the friendliness of staff, facilities, the difference. Couple of comments for my stay on this occasion: bar was rammed late in the evening and it took 10/15 minutes to get served. More staff should have been allocated. And a Malmaison issue that becomes worse for those of us getting on a bit: the signage for such things as the floor directory in the lift and room numbers on the doors...style over substance! Some things need to be easily read. Otherwise, very good all round.
Stayed 1 night in Feb 2025

10/10 Excellent

Sherron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tanith

Travelled with group
Having a shared deluxe double room was the perfect thing for an away night with my friend. Plenty of room for both of us and once we got our bearings it was really well located for access to shops restaurants and the Utilila Arena
Stayed 1 night in Mar 2025

10/10 Excellent

perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Yu

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025