6/10 Okay
Ela
5 Nov 2025
Disliked: Property conditions & facilities
we have stayed many times in previous years and this was a disappointing stay.quality in the breakfast are has gone down.no table cloth. coffee out of a thermos flask which during service were stored with the cleaning bottles .when asked for fresh was told just to get it myself.quality of cleanliness in bedroom has gone down.windowboard in room paint all off.bins not emptied bed made terrible.i get moneysaving is at the gorefront of every business but selling delux stays and not delivering is also not good.we would always pay more to stay at the imperial but not sure if we will return
Ela
Stayed 2 nights in Oct 2025


























