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Best Western Plus The Connaught Hotel & Spa

4.0 star property

Photo gallery for Best Western Plus The Connaught Hotel & Spa

Standard Room, 1 Double Bed, Non Smoking, Balcony
Terrace/patio
Exterior
Reception
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym

Explore the area

View map
30 West Hill Road, Bournemouth, England, BH2 5PH
  • Bournemouth Beach
    ‪5 min walk‬
  • Bournemouth International Centre
    ‪6 min walk‬
  • Bournemouth Pier
    ‪9 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Balcony

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Single Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

Standard Room, 2 Single Beds, Non Smoking (Lodge)

Standard Room, 2 Single Beds, Non Smoking (Lodge)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 King Bed

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The price is NZ$136
includes taxes & fees
12 Oct - 13 Oct
The Connaught Lodge

About the area

Bournemouth

A stay at Best Western Plus The Connaught Hotel & Spa places you in the heart of Bournemouth, within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach. .This eco-certified hotel is 0.6 mi (0.9 km) from Bournemouth Pier and 5.3 mi (8.6 km) from Poole Harbour.

What's nearby

  • Bournemouth Beach - 5 min walk - 0.4 km
  • Bournemouth International Centre - 6 min walk - 0.6 km
  • Oceanarium - 6 min walk - 0.6 km
  • Bournemouth Pavillion Theatre - 9 min walk - 0.8 km
  • Bournemouth Pier - 9 min walk - 0.8 km

Getting around

  • Bournemouth Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪the palm - ‬5 min walk
  • ‪Old Harry Rocks Bar & Restaurant - ‬3 min walk
  • ‪Ojo Rojo - ‬6 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪Nala Lounge - ‬1 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

Victorian hotel with a full-service spa and bars
Best Western Plus The Connaught Hotel & Spa offers 53 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 53 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy British cuisine at Blakes Brasserie, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bournemouth? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Blakes Brasserie - Overlooking the garden, this brasserie specializes in British cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
The Gin Bar - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (3,003 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 15 2025 to September 16 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from September 22 to September 23:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Self parking fee: GBP 12 per night
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Best Western Plus The Connaught Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 361 out of 896 reviews
Rating 8 - Good. 374 out of 896 reviews
Rating 6 - Okay. 107 out of 896 reviews
Rating 4 - Poor. 41 out of 896 reviews
Rating 2 - Terrible. 13 out of 896 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Lema

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spa hotel
Stayed 2 nights in Apr 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy to get to hotel. Has its own car park. Swimming pool etc is lovely and well maintained.
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

June 3rd stay

Lovely hotel, great welcome from friendly staff. We will happily stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Josabe

Travelled with family
Disliked: Cleanliness, staff & service
The hotel was dated, the room was nice and spacious with dust everywhere.First day we opened the bed and found hair and a butterfly in the bed that was made up, this was really off putting.The room was quiet and the bed was comfortable.There is no refrigerator in the room which I thought it was standard for the price of the room, but the website does not state that there would be a refrigerator in the room, which is fair.Breakfast was a standard buffet with English breakfast and continental dry breakfast.There was no pancakes and if you require fancy, eggs Benedict, its £5.The garden is beautiful and the spa and pool is inviting but the hotel lacks atmosphere and needs updating.For the price, I could have stayed somewhere else in Bournemouth with a better experience.I would recommend The Marriot hotel or Hermitage hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried the evening meals on this stay and I thoroughly enjoyed the food, very tasty and fresh, staff were friendly, respectful and polite.
Stayed 2 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Laura Helen

Travelled with family
A nice hotel that is looking tired. Our room was rather dusty with cobwebs on the balcony. It feels like no investment has been made in this hotel in a long time, which is a shame. Great location though and nice spa. Lovely breakfast and the staff at breakfast were great.
Stayed 4 nights in May 2025

6/10 Okay

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely and a great location. I appreciate it was a busy bank holiday weekend with weddings on both nights I stayed there. However, smelling cannabis at 6pm as soon as I stepped out of my room across the floor and being woken at 2am from someone shouting in their room for over 30 minutes was a real surprise during my stay. I was staying alone in a room so felt quite unsafe when this happened and wasn’t something I wanted to report in a busy reception upon check out
Stayed 2 nights in May 2025

8/10 Good

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mrs D Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely short break

Lovely stay, pool was very cold but jacuzzi was good. Pool area generally needs a refresh. Good breakfast buffet, no cooked veggie options but may have been available to order but not clear anywhere. Room was ok, clean, overlooked courtyard which is very nice. Bar has a large gin selection but no aperol!
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed In room 34 comfortable but bathroom far far too small… otherwise excellent
Stayed 2 nights in Apr 2025

2/10 Terrible

Emily

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff. Excellent food. Not sure the room upgrade was worth the money. Although bigger than other rooms the bathroom and fittings are pretty standard. Lovely hotel with a nice garden and lounge areas. Would book again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay, the room was clean and spacious. The spa facilities were great.
Stayed 2 nights in Mar 2025

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay and would return. Great location, comfortable just wish parking was free for guests in the hotel car park we had disabilities and no.concession offered which was disappointing.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Nice old fashioned hitel

Excellent leisure facilities. Ordered extras but drink wasn’t in room on arrival. Breakfast cleared my tea and cutlery while I queried for bacon! I had left a walking stick against my table.
Stayed 1 night in Mar 2025

10/10 Excellent

Mr Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovelt hotel

Lovely hotel near the sea. Modern fresh interior. Friendly staff. Really nice restaurant and great breakfast. Added bonus was the Spa!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect again

Did not need parking. Stay was brilliant as always
Stayed 4 nights in Mar 2025

8/10 Good

Rachel

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Yasmin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025