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Suncliff Hotel - OCEANA COLLECTION

3.0 star property

Photo gallery for Suncliff Hotel - OCEANA COLLECTION

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view
Food and drink
View from property
Superior Double Room, Balcony, Ocean View (Penthouse) | Living area
Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View map
29 East Overcliff Drive, Bournemouth, England, BH1 3AG
  • Place, Bournemouth Beach
    ‪1 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪18 min drive‬

Room options

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About the area

Bournemouth

With a stay at Suncliff Hotel - OCEANA COLLECTION in Bournemouth (Bournemouth City Centre), you'll be a 4-minute walk from Bournemouth Beach and 12 minutes by foot from Bournemouth International Centre. .This beach hotel is 6.4 mi (10.4 km) from Poole Harbour and 7.6 mi (12.3 km) from New Forest National Park.

What's nearby

  • Bournemouth Beach - 1 min walk - 0.2 km
  • Bournemouth Pavillion Theatre - 9 min walk - 0.8 km
  • Bournemouth Lower Gardens - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.0 km
  • Bournemouth Pier - 12 min walk - 1.0 km

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Domino's Pizza - ‬8 min walk
  • ‪The George Tapps (formerly The Litten Tree) - ‬7 min walk
  • ‪Caffe Dino - ‬6 min walk
  • ‪Noodle Bar - ‬6 min walk
  • ‪The Anvil - ‬7 min walk

About this property

Suncliff Hotel - OCEANA COLLECTION

Suncliff Hotel - OCEANA COLLECTION offers 99 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology, and thalassotherapy.
Stay in one of 99 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Atlantis, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Atlantis - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Atlantis

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool (guest access)
  • Racquetball/squash
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Children's books
  • Children's dinnerware
  • High chair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thalassotherapy

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 6.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Suncliff
Suncliff Bournemouth
Suncliff Hotel OCEANA COLLECTION Bournemouth
Suncliff Hotel Bournemouth
Suncliff Hotel OCEANA COLLECTION
Suncliff OCEANA COLLECTION Bournemouth
Suncliff OCEANA COLLECTION
Suncliff Hotel
Suncliff Oceana Collection
Suncliff Hotel - OCEANA COLLECTION Hotel
Suncliff Hotel - OCEANA COLLECTION Bournemouth
Suncliff Hotel - OCEANA COLLECTION Hotel Bournemouth

Suncliff Hotel - OCEANA COLLECTION Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 1000 reviews
Rating 8 - Good. 356 out of 1000 reviews
Rating 6 - Okay. 218 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Alison

Liked: Cleanliness, amenities
Room was satisfactory, bed comfortable and facilities more than adequate. Unfortunately, I found the hotel on the whole (apart from the ground floor) generally in need of some tlc. My sleep was badly disturbed both nights of my stay due to gross inconsideration by other guests on my floor.....I believe there was a school party staying. This aside, I found that sounds carried easily throughout the hotel on the whole.....any kind of sound proofing seemed lacking Unfortunately I was ill for the duration of my stay so sleep was difficult anyways but that would only account for 20% of my disturbed sleep.
Bath included with room - rare find these days
Variety of lighting
Plenty of shelfing and sufficient drawers but not sure if hanging space adequate for full length items e.g. dresses
Stayed 2 nights in Jan 2026

8/10 Good

Jhenefer

Stayed 1 night in Dec 2025

8/10 Good

Jodie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We couldn’t see the beach from our room as out the back. The room was clean and the bathroom was newly done but the room obviously was quite dated and shabby. The windows were not double glazed and so quite noisy. The breakfast was good. We were on the top floor and the lift was very small and very old looking so we opted for the stairs.
Stayed 1 night in Dec 2025

8/10 Good

Supatthra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were really good. This hotel had a brilliant reception team who are so friendly and welcoming. The only thing that lets the hotel down was the food. We ordered hams eggs and chips and a tuna sandwich. Ham and tuna seems a but off tasting a little on the sour side the chips were soggy and undercooked. The service and foh more than made up for it
Stayed 2 nights in Dec 2025

10/10 Excellent

Louis

Liked: Cleanliness
Very friendly and clean
Stayed 1 night in Dec 2025

8/10 Good

Greg

Stayed 1 night in Dec 2025

8/10 Good

Jolanta

Stayed 2 nights in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
My room was cleand during the stay at suncliff hotel it was exceptionally good staff wear excellent evening entertainment excellent in all i enjoyed my stay at suncliff hotel very much the food was good and the service good
Stayed 3 nights in Nov 2025

6/10 Okay

Pete

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms clean and look recently decorated, beds felt tired and could do with new firmer mattress. Hotel looked very clean and modern, the staff were very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
The stay was clean and a excellent service was given also the staff helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely older building with feeling of luxury, being dated is part of the charm.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julia

Stayed 1 night in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Em

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact we were a stone's throw away from the beach cliff. Greatbplace to go for a morning jog. 😀
Stayed 2 nights in Oct 2025

8/10 Good

Hugo

Business traveller
Liked: Staff & service, property conditions & facilities
My room was ok though found hair in my bed
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
You can tell that this was a beautiful hotel in it's day. It really needs a fresh paint job and some upkeep. The elevator was out so we had to walk up several stairs to our room. The room was nice and looked like to had been updated a bit. The staff was very nice, especially the ladies in the bar area. They were very friendly & accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
The hotel staff food my room was excellent lovely view of the sea no noise at night and bar staff were so polite and friendly and town centre 15 min walk away with a lovely park to walk through would definitely go back
Stayed 7 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Old place but cheap and cheerful and a great location.
Stayed 2 nights in Sep 2025

2/10 Terrible

Andrew

Travelled with pets
Disliked: Amenities, property conditions & facilities
Positive points: Comfortable bed, working bathroom facility's and fairly friendly staff. Negative points: I was not told what the paperwork i was signing was about and the key points of the clauses, in the paperwork I was not informed the lift was broken as I'm disabled and have assistance dog as they put me on the third floor this was a problem because i have bad knees and mobility problems and i found this difficult to traverse up and down the flights of stairs every day. I was not informed about any of the facility's on the site such as the restaurant or the bar where i could of got food as i did not know about them i was getting food offsite. Which i had to find myself as was not given any information about the local area the room itself was too small for what it was meant to be and felt Claustrophobic with me and my dog in the same room when i signed out a day earlier than i should of i was not ask the reason for this and wasn't asked if i had a nice stay at the hotel. You could buy drink at the bar with a card, which made this difficult due to me losing my card during the week and only having cash on me. Overall i did not like the atmosphere of the hotel as i feeling judged by the staff and other people staying at the hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Rhiannon

Liked: Staff & service
Warm welcome. Hotel is old and the room was as clean as it was possible to clean an old room. Communal areas were less clean including bannisters. Gym, pool and spa are not open until 8.00am so not good for anyone who prefers to exercise before breakfast.
Stayed 1 night in Sep 2025

2/10 Terrible

Noor hasan

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When we checked in the offer us 3rd floor room then they said by the way lifts are not working,we have to walk stairs and stairs, then I asked if we can change the room, they asked extra 40£a night to change with balcony,on the way to the room, the room service stuff said the lifts are out of order for the last 2 weeks, It's showing how they trying take money from customers with fixing,we have to check out one night before, it's one of the dirty hotel I have been seen, the management needs attention to the hotel not only money, shame on the conditions of this hotel,
Stayed 2 nights in Sep 2025

4/10 Poor

Lewis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a tired hotel with unmotivated staff and poor facilities. I have a long list of reasons not to stay here! A Premier Inn knocks spots off this hotel. Dont waste your money by booking here. The lift doesn't work (i had to walk 5 flights of stairs to get to my room), the staff are miserable, the carpets are stale, the furniture old and falling apart, room facilities poor, the shower is awful (no water pressure (its like a slow dripping hose pipe)), the hotel bar is dire! Food is a rip off!! I paid £15 for a tiny oven cooked fish and chips. The worse i have ever eaten! Crap entertainment (kareoke 2 days a week). When asking if entertainment on a Saturday, the managet actually said to me they didnt have the budget, which gives you an idea of how little money they have to invest in the hotel. The above are just a few observations.. The location is the best thing about the hotel. But i dont recommend anyone staying here. Thenowners clearlynrumnyhe hitel inna dhoe string. Theres a distinct lack of investment that can be felt the moment you walk in. I would find a more modern hotel, somewhere where you actually feel like youre on a holiday as this hotel didnt!
Stayed 5 nights in Sep 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to be moved rooms because the lift was out of use and my friend wasn't able to walk up all the stairs. This wasn't informed to us until we got to the hotel otherwise we would have found a different place to stay at
Stayed 2 nights in Sep 2025

10/10 Excellent

Miss Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, Seaview, Room service available. I booked four nights, upon arrival the lift was not working. As I am disabled. After the 1st night, I requested a possible move to a ground floor room or move to the next door sister hotel. As I had booked a Seaview with terrace. The manager Julian, ensured we was given an equivalent valued or upgraded room, he arranged for an upgraded move at no extra charge to the next door sister hotel which had a working lift, Seaview and private balcony. Our daily breakfast request was also honoured. Julian, thank you so much for your understanding also for a smooth transition. Customer service at it's best!
Stayed 4 nights in Sep 2025