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The Charm Brighton Boutique Hotel and Spa

5.0 star property

Photo gallery for The Charm Brighton Boutique Hotel and Spa

Daily buffet breakfast (GBP 15 per person)
Luxury Family Attic Room
Outdoor spa tub
Lobby
Luxury Double with Seaview | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View map
20-21 New Steine, Brighton, England, BN21PD
  • Place, Brighton Beach
    ‪1 min walk‬
  • Place, SEA LIFE Brighton
    ‪4 min walk‬
  • Place, Brighton Pier
    ‪6 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

9.0 out of 10
Wonderful
(40 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double with Seaview

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double with Seaview

9.6 out of 10
Exceptional
(19 reviews)
  • Sea view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Sea View

Flat-screen TV

King Suite Sea View

9.6 out of 10
Exceptional
(15 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Sea View with balcony

Premium bedding, in-room safe, desk, iron/ironing board

King Suite Sea View with balcony

9.8 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Basement

Family Suite Basement

Family Suite Basement

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Family Attic Room

Luxury Family Attic Room

Luxury Family Attic Room

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Brighton

Located in Brighton (Kemptown), The Charm Brighton Boutique Hotel and Spa is within a 10-minute walk of Brighton Beach and Brighton Pier. .This luxury bed & breakfast is 0.8 mi (1.2 km) from Brighton Centre and 2.1 mi (3.4 km) from Brighton Marina.
View more B&B in BrightonOpens in a new window

What's nearby

  • Brighton Beach - 1 min walk - 0.2 km
  • SEA LIFE Brighton - 4 min walk - 0.4 km
  • Brighton Pier - 6 min walk - 0.5 km
  • Brighton Royal Pavilion - 9 min walk - 0.8 km
  • Brighton Dome - 9 min walk - 0.8 km

Getting around

  • Brighton Station - 20 min walk
  • Gatwick Airport (LGW) - 34 min drive

Restaurants

  • ‪Legends - ‬2 min walk
  • ‪The Royal Oak - ‬1 min walk
  • ‪Fish & Chips Brighton Zip - ‬5 min walk
  • ‪The Volks - ‬4 min walk
  • ‪Little Jack Fullers - ‬2 min walk

About this property

The Charm Brighton Boutique Hotel and Spa

Luxury bed & breakfast with a full-service spa, 5-minute walk to Brighton Beach
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 31 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages.
Take advantage of the bed & breakfast's room service (during limited hours). Buffet breakfasts are served on weekdays from 8 AM to 10 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include luggage storage and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge on weekdays between 8 AM and 10 AM and on weekends between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8 AM to 10 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.0 per day
  • Hot tub fee: GBP 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1000 reviews
Rating 8 - Good. 158 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Staff are friendly and helpful. Breakfast varied and plentiful and run very efficiently. Cleanliness was very good throughout the hotel. That said some aspects of the somewhat dated furnishings need attention. The room lacked any drawers, the roman blinds were faulty. Another issue was that the heating was only available at certain times dictated by the hotel. This coupled with the fact the room was single glazed gave rise to a lot of condensation. They were good enough to supply us with a portable heater however this like all the other appliances in the room wasn't Portable Appliance Tested for safety.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Excellent hotel and very good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for the second time. A very clean comfortable and welcoming little hotel in an easily accessible location. Parking on roadside right outside was free overnight. All staff were very helpful and professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a lovely stay at this hotel, it was comfortable, spacious and decorated lovely. Plenty of milk for teas and coffees which usually you have very little in most hotels. Air conditioning. Deep bath and relaxing shower. 10/10. Will defo be visiting again in future!
Stayed 1 night in Sep 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Great location, helpful staff, super king size bed, lots of space, deep bath.
Stayed 3 nights in Oct 2025

6/10 Okay

MICHAEL

Liked: Cleanliness, property conditions & facilities, room comfort
Only found tea and coffee by accident shortly before leaving. Did not expect a charge of £15 pp for breakfast when all ever eat is tea and toast.
Stayed 1 night in Oct 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel within easy each of shops, restaurants and the beach. Lovely comfortable room and very friendly and courteous staff. We found a parking nearby which was convenient although not cheap at £17.50 for 24 hours.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable and very close to St James St and an easy walk to the sea and pier and shops. I’ve stayed here before, so wanted to return and stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
We have stayed in the Charm several times over the last 5 years. Position is a 15 minute walk to the Lanes so very convenient. Everything always really clean, large bed and quality linens. Would definitely recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charm lives up to its name. It is a warm and welcoming hotel with friendly staff. Fantastic location with everything in walking distance. The breakfast was fantastic with super crispy hash browns. We can’t wait to come back thank you an amazing stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very friendly staff. Large double room with super comfy bed and pillows. Buffet breakfast with lots of choice for both hot and cold. Great position just a few minutes from the seafront and a great location for Kemptowns bars, restaurants and shops.
Stayed 1 night in Oct 2025

10/10 Excellent

Treva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend if you want a comfortable, friendly, no frills stay in a place maintained at a high standard. We had a very warm welcome from Aya (sp?) who was gracious and helpful to us in our exhausted and jet lagged state. Other staff members were very helpful with questions as well. Room 21 is on the third floor, which is quite a few stairs (no lift/elevator) so if you have any mobility challenges keep that in mind when booking. Spotlessly clean, the room had 2 chairs, table, bed with side tables, luggage stand, and mini fridge. A closet had hangers, safe, kettle with tea/coffee and one cupboard. There is no dresser so your clothes stay in your bags. Mattress is on the firm side. The bathroom is narrow with a powerful shower that has plenty of hot water. The sink is quite small with room for a toothbrush and little else as there isn't a countertop or vanity. No area for products or toiletry bags except one shelf above the toilet. Of course this is an older building and with that comes creaky floorboards and the occasional noise of another room's door closing as people are leaving in the morning. No needless bright lights from electronics in the room as I have often encountered in hotels once all the lights are off and you've got into bed. St James Street around the corner has a Co-op and Morrisons for any snacks you may need as well as cafes and restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, beautiful rooms and decor. Beds very comfortable with nice linen. We were on the 2fl. I will definitely be returning with friends or Husband. Staff were courteous. Overall a lovely hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Travelled with partner
Our TV would not work. The TV service was not working. We tried watching several things and the TV stopped working about 15 minutes after the start of each show. Our fridge was not turned on for our arrival but we didn’t know this. Our food was spoiled. We were not given early check in as requested. We were given one small bottle of water between the 2 of us. We did not have enough towels. It did not feel like a nice hotel for us.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

jonathan

Liked: Cleanliness, amenities
Friendly staff and clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and helpful as ever
Stayed 1 night in Sep 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a sweet hotel - our room was large and there was a great bathroom. Staff were friendly and helpful. Amazing location, walkable to everything. Pretty view of park and the sea! Would recommend to a friend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location nice clean room and a comfy bed.

Close to The Lanes and the beach. Comfy bed and clean room.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff were great, the room was well-appointed, and the breakfast was excellent.
Stayed 1 night in Sep 2025

8/10 Good

Tsz shan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’re living in underground, no view.
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a fabulous area. Parked car and walked everywhere our entire stay. Great location!! Friendly staff, very clean and comfortable room.
Stayed 2 nights in Sep 2025