6/10 Okay
Anita
Travelled with group
3 Aug 2025
Disliked: Room comfort
Convenient location
Great central location with parking next door in own little multi-storey car park.
Car park tight for a large car and lift wasnt working so had to lug cases down and back up flights of stairs to the car.
Check in was slow, apparently due to an unfamiliar new computer system. Hotels.com stated that parking was free/included. It isnt, its £19 per 24 hrs.
Room tiny (compact double) and as I'd paid more than a friend who'd booked a standard double a couple of weeks earlier, which was much bigger, seemed poor vfm (about £160 per night, no breakfast). I'd booked 4 months ahead.
No mattress protector on bed, just a sheet on mattress. There is air con and the room appeared adequately clean but bathroom was a little tired. Adequate facilities and more toiletries are available on request.
Room was close to 2 sets of fire doors so there was banging of doors at night. Friends in different rooms experienced noise from other guests.
Breakfast - additional £12.50 seemed good vfm and had a reasonable choice of cooked and continental options from the buffet.
Front desk staff were a friendly young team.
Anita
Stayed 2 nights in Aug 2025
