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Europa Gatwick Hotel & Spa

3.0 star property

Photo gallery for Europa Gatwick Hotel & Spa

Indoor pool
Family Room
Indoor pool
Breakfast, lunch and dinner served
View from property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Room service
  • 24/7 front desk

Explore the area

View map
Balcombe Road, Maidenbower, Crawley, England, RH10 7ZR
  • Tulley's Farm
    ‪3 min drive‬
  • K2 Crawley Leisure Center
    ‪5 min drive‬
  • Tilgate Park
    ‪6 min drive‬
  • London (LGW-Gatwick)
    ‪7 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, free cots/infant beds, WiFi, bed sheets

Family Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Lodge Room

Desk, free cots/infant beds, WiFi, bed sheets

Lodge Room

  • 12 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Family Room

Desk, free cots/infant beds, WiFi, bed sheets

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Bunk Beds OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, free cots/infant beds, WiFi, bed sheets

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Crawley

Located in Crawley (Maidenbower), Europa Gatwick Hotel & Spa is within a 5-minute drive of Worth St. Nicholas' Church and Manor Royal Business Park. .This hotel is 15 mi (24.2 km) from South Downs National Park and 1.6 mi (2.6 km) from High Weald.

What's nearby

  • Tulley's Farm - 3 min drive - 4.3 km
  • Manor Royal Business Park - 3 min drive - 5.3 km
  • Hawth Theatre - 4 min drive - 2.3 km
  • K2 Crawley Leisure Center - 5 min drive - 7.3 km
  • Tilgate Park - 6 min drive - 4.0 km

Getting around

  • Crawley Three Bridges Station - 3 min drive
  • Gatwick Airport (LGW) - 7 min drive

Restaurants

  • ‪Greggs - ‬3 min drive
  • ‪Coffee Zone - ‬3 min drive
  • ‪The Hawth Park Inn - ‬4 min drive
  • ‪Fish Plaice - ‬5 min drive
  • ‪Shrublands Residents Club - ‬6 min drive

About this property

Europa Gatwick Hotel & Spa

Hotel in Crawley with a fitness center and a sauna
Europa Gatwick Hotel & Spa offers 246 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 246 guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided on request.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.
Europa Gatwick Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and transport

  • Parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 10 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas is limited to 20 minutes per day
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Reviews

Europa Gatwick Hotel & Spa Reviews

6.0

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 188 out of 1004 reviews
Rating 8 - Good. 181 out of 1004 reviews
Rating 6 - Okay. 220 out of 1004 reviews
Rating 4 - Poor. 176 out of 1004 reviews
Rating 2 - Terrible. 239 out of 1004 reviews

Reviews

2/10 Terrible

Paula

Disliked: Property conditions & facilities, room comfort
The double bed was really uncomfortable got no sleep
Stayed 1 night in Jun 2025

8/10 Good

Uldis

Stayed 1 night in Jun 2025

4/10 Poor

Salima

Travelled with partner
The room was small and basic so we upgraded which cost us a lot more then we wanted to spend. The cheap lodge room only has a 3/4 bed- difficult to sleep in if a couple.
Stayed 3 nights in May 2025

10/10 Excellent

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel.Spacios rooms, lovely bar , beautiful garden and pool for the kids!
Stayed 1 night in Jun 2025

4/10 Poor

Brian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Salima

Stayed 1 night in Jun 2025

8/10 Good

Pooja

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Carole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to express my profound disappointment with the service and treatment my partner and I received during our stay at the your Britannia Hotel from Friday, May 23rd to Monday, May 26th, 2025. Our experience was marred by several issues that need to be addressed. Firstly, we encountered rude and discriminatory behavior from a particular (he was even worst with his rudeness and disrespectful behavior last night (Sunday - all I wanted was 2 cups because they had been taken away when I complained how dirty everything was and I left them outside the door in the day time - returning to our room with zero cups - no toilet all weekend - I had to beg and keep walking to reception to get toilet roll - totally not acceptable!!! Toilet roll surely you provide toilet roll whether there is house keeping or not and I should not be made feel like an alien and uncomfortable as a guest, asking for toilet roll - that is wrong) night receptionist on duty during our stay. His attitude was particularly/very unacceptable, and we felt that our requests were dismissed in a manner that suggested bias against us due to my partner being Polish with a beard and my being Black. Additionally, the facilities were not up to standard. Despite understanding that housekeeping might be limited during the bank holiday, basic necessities like towels were refused, and we were denied additional supplies despite our room not being serviced. The lack of communication about the wedding event, which resulted
Stayed 3 nights in May 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable. Staff were helpful and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Adele

Stayed 1 night in May 2025

2/10 Terrible

Salima

Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Staff & service
Although it was busy in May 2025 there was always somewhere to park. I liked the 70s retro feel which reminded me of a small better grade holiday centre.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Looks like a 1970s Hotel built in a Spanish. Style that Has a fair bit of character .
Stayed 2 nights in May 2025

4/10 Poor

sadegh

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dirty and pretty out of date. Worst place i have stayed and i am traveling fir work every week. Britania hotels are all same grubby and messy places. I did book this place in rush and didnt realise it was britania chain otherwise will stay well clear. Never ever again. Stay away if you have respect for your money and time. Unless they spend tonnes to refurbish it is a s**t …
Stayed 4 nights in May 2025

10/10 Excellent

Kera

Stayed 2 nights in May 2025

6/10 Okay

desmond

Easy checkin. Helpful staff
Stayed 1 night in May 2025

6/10 Okay

Simon

Stayed 1 night in May 2025

2/10 Terrible

Graham

Business traveller
Disliked: Staff & service

Parking fines for every night.

Staff not helpful in reception causing me to pay a parking fine for both nights I stayed. Not directed to input my registration number on a tablet but had to write on a form a led to believe that was all I needed to do. Would not use this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Hugleydston Furtado

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ok
Stayed 1 night in May 2025

8/10 Good

Emeka

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good property!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

e

Cheap and cheerful
Stayed 1 night in Apr 2025

8/10 Good

Kashaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic and functional

Just a short and basic stay, didnt need anything special
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked room for a family stay including 2 kids: Room size was OK but the condition of the room was not good at all. We saw the dust coming out from the carpet when someone was walking in the room. Lighting was not enough in the room as 2 bulbs were damaged. Wardrobe door was broken and in poor condition. Hence, I had to be cautious when kids are using it. Bathroom curtain was in poor condition and can see that staff is not bothered to change. Moreover, exhauster was not working in bathroom which made other member difficult to use it. Personally, I don't prefer to use this hotel again.
Stayed 1 night in Apr 2025