6/10 Okay
Wayne
6 Nov 2025
Disliked: Staff & service, amenities
The room was substandard- no second curtain behind the night curtain and this, combined with a lack of a main light meant getting dressed in the dark, lack of plugs, damaged bathroom top. No gowns or sleepers to visit the spa, where the pool was freezing, steam room and sauna was tiny and had to wait for showers… the ‘spa’ is built for 3 people.
Also, no menus in the room and when attempting to order a bottle of wine, was told 45mins!!! I could have walked to Sainsbury’s and returned quicker.
Only reasons I didn’t give a lower score was location is amazing, sky bar is brilliant and bed was comfy.
Wayne
Stayed 1 night in Oct 2025






























