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Best Western London Ilford Hotel

4.0 star property

Photo gallery for Best Western London Ilford Hotel

Bar (on property)
Front of property
Standard Room, 1 Double Bed, Non Smoking
Bar (on property)
Daily English breakfast (GBP 7 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
3-5 Argyle Road, Ilford, England, IG1 3BH
  • Place, Exchange Ilford
    ‪2 min walk‬
  • Place, Valentines Park
    ‪6 min walk‬
  • Place, Redbridge Museum
    ‪7 min walk‬
  • Airport, London (LCY-London City)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Restaurant
Best Western Greater London Hotel
  • Free WiFi
  • Breakfast available
  • Business services
  • 24/7 front desk
3.5 out of 5, Good, 316 reviews
The price is NZ$137
includes taxes & fees
18 Dec - 19 Dec
Best Western Greater London Hotel

About the area

Ilford

With a stay at Best Western London Ilford Hotel in Ilford (Valentines), you'll be within a 10-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 8.4 mi (13.5 km) from London Bridge and 8.5 mi (13.7 km) from St. Paul's Cathedral.

What's nearby

  • Exchange Ilford - 2 min walk - 0.2 km
  • Valentines Park - 6 min walk - 0.6 km
  • Redbridge Museum - 7 min walk - 0.7 km
  • Ilford Cricket Club - 14 min walk - 1.2 km
  • South Park - 4 min drive - 1.7 km

Getting around

  • Ilford Station - 3 min walk
  • Gants Hill Underground Station - 3 min drive
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬5 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Jono's - ‬2 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪The Urban Chocolatier - ‬3 min walk

About this property

Best Western London Ilford Hotel

Suburban hotel in Ilford with a 24-hour front desk
Best Western London Ilford Hotel offers 65 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 65 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the hotel's room service. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and a 24-hour front desk. Limited parking is available onsite.
English breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 7 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Hotel Ilford
Best Western Ilford
Ilford Best Western
Best Western London Ilford
Best Western Ilford Hotel Ilford
Best Western Ilford Hotel
Best Western London Ilford Hotel Essex
London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel
Best Western London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel Ilford

Best Western London Ilford Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 229 out of 991 reviews
Rating 8 - Good. 365 out of 991 reviews
Rating 6 - Okay. 197 out of 991 reviews
Rating 4 - Poor. 115 out of 991 reviews
Rating 2 - Terrible. 85 out of 991 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get a good deal

Getting the room for 60 pounds with breakfast is good deal but two days before my trip up to 120 pounds the Saturday premium would not of been good ok plenty of choice for breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Room was small but expected it to be .. sliding door on bathroom means not private. Hair clip by bed and dust and fluff by bedside cabinet so appeared clean in main areas but missed areas Noise from other rooms loud Breakfast is a no no .. yogurts not kept chilled week out of date .. Not full English but a take on it not served very hot. Rock hard stale croissants and a flask of ready made tea stewed at 6am Did report .. staff seemed happy to try and help but these things should not happen in first place.
Stayed 2 nights in Sep 2025

2/10 Terrible

Celia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing.

Even though I had paid in full and all hotel details were on my phone, staff needed ID, which I didn't have. Humiliating and degrading. The single room was a walk away in a different building from the hotel. The room was so small it could only fit a very small wardrobe and single bed. There was no duvet/sheets/blankets, so I slept with the heating on full, in the clothes I'd worn all day. I was exhausted from my trip and the earlier incident, it was pouring with rain and I didn't have the energy to walk back to the hotel to get bedding. This was a cheap hotel but I can't even say 'you get what you pay for' because it was missing the basics. When booking, this was the only hotel with availability in the area, for the date needed. On the whole, the staff were friendly but unfortunately this didn't make up for the 'experience'
Stayed 1 night in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff and a realy nice clean hotel My room was spotless Great comfy bed and a super clean shower room with WC and washbasin
Stayed 1 night in Sep 2025

8/10 Good

Almamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Nabeel

Travelled with family
Disliked: Staff & service, room comfort
Room was very cramped and felt claustrophobic. Did complain regarding the water, it was boiling hot, but they weren’t bothered
Stayed 1 night in Sep 2025

8/10 Good

Mosunmola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Zoe

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Jean

Disliked: Staff & service
My flight had delayed many hours, my friend whom i was meeting me there got there before me. They would not let her in the room, she had to sit in the waiting area until i got there almost 5 pm in the evening.she got there before 11am. I know that there checking in time is 2pm. Even after that they refused to let her in. when i got there they demanded a debit card for payment of one hundred pounds deposit. I didn't have a debit card i offered to pay the deposit with my credit card they refused. I try paying them 100 pounds in cash they refused it. The manager their was very mean and yelled at the staff when she try talking to him about the matter concerning my paying this deposit that they were requesting. The manager was only willing to accept my credit card payment after i had called Expedia concerning this matter. only after Expedia had to call the Best Western then and only then he spoke to me directly about the possibility of me having to pay with my credit card. I would never stay there again neither would i recommend it to anyone. I chose the place because it was close to the event i was attending. I truly regret booking and staying at that hotel. NEVER AGAIN WOULD I EVEN LOOK AT A BEST WESTERN HOTEL TO STAY WHEN I AM TRAVELING.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff were brilliant. Very happy and helpful. Thank you
Stayed 1 night in Jul 2023

2/10 Terrible

Peter

Stayed 7 nights in Apr 2023

2/10 Terrible

Diane

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

This hotel was dirty poo in toilet scum on taps unfriendly staff, lots of migrants walking around with takeaway cartons and lounging in reception, felt very intimidated and uncomfortable my friends anxiety hit the roof as we felt very unsafe, checked straight back out and booked another hotel
Stayed 3 nights in Apr 2023

2/10 Terrible

Nisha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place, very dirty , rented to homeless people, nasty overall- good location. I will never go back

8/10 Good

elfrida

Liked: Staff & service
I had an issue with the room and the manager was very kind and polite. The staff are polite
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality for price

Stay here all the time, great price, clean, good location for travel and great food and shopping all near by.
Stayed 2 nights in Nov 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Quality for money

Great cheap hotel, great location, near restaurants, shops and bars and near station into London… Don’t expect top of the range, but clean head down this is the place.
Stayed 2 nights in Nov 2022

4/10 Poor

Peter

Stayed 1 night in Oct 2022

10/10 Excellent

k

Stayed 1 night in Oct 2022

8/10 Good

Christine

Stayed 1 night in Oct 2022

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, all basics included, but wifi signal could be more stable
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

BARON-VAHL

Disliked: Cleanliness

Showering with beetles

I stayed in room 27 for the first two days then moved to room 24. I told the reception staff that there was a insect infestation problem in the shower unit of room 27 on 5/10/22 before I left for the day. When I returned I was told the unit had been sprayed and the electrical socket which was not working had also been repaired. I again reported there were insects in the shower and a receptionist took a not very clear video of the creature. For my last night at the hotel I was in room 24 there was no issue with that room that I found.
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Room comfort
Stayed 3 nights in Sep 2022

2/10 Terrible

Farzana, London

Stayed 1 night in Sep 2022

6/10 Okay

S J

Stayed 1 night in Sep 2022