2/10 Terrible
Nicole-Rose
8 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the unfortunate luck of booking this "hotel" for 2 nights because I had a meeting and work engagements to attend. On arrival the staff were pleasant enough. I arrived at 3pm (check in is 2pm onwards). I was handed a key to my room after paying £107 and the walk up the dusty, creaky stairs should have confirmed my suspicions but I walked on hopeful. Upon unlocking the door, I saw an unmade bed, beer bottles and the stench of cigarettes. I couldn't believe that I had to stay here (tears were creeping out of my eyes). Frustrated I marched downstairs with video evidence of the state of the room and proceeded to ask for a clean room to which the man at reception checked his system and proclaimed that his system said the room is "perfectly clean" so I showed him my video and that's when a new key was provided for a "better" room. The second room had a made bed but that’s as far as it went. There was a fridge in the corner and a wet room that looked like it hadn't been cleaned for a decade. I was mortified. I decided I needed to get myself ready and exit as soon as possible because i'd run late for the meetings I had. When I got back I was nervous about sleeping in the bedding so I laid all my clothes on the covers and pillow & used a blanket I always carry to sleep on. The next day I woke up with loads of bumps on my skin despite the measures I'd taken to protect myself. Overall, this is by far the worst place I've ever stayed at. Avoid this like place like the plague. Awful.
Nicole-Rose
Stayed 2 nights in Sep 2025
