Save

Comfotel PRPL

Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping
Free WiFi

Explore the area

33 Shepherd's Bush Road, London, England, W6 7lu

Place, Westfield London Shopping Centre
‪10 min walk‬
Place, Kensington High Street
‪15 min walk‬
Place, Olympia Events
‪15 min walk‬
Airport, London (LHR-Heathrow)
‪28 min drive‬

Room options

Double Room, Ensuite

Sleeps 2
1 Double Bed

Family Room

Sleeps 5
2 Double Beds and 1 Twin Bed

Quadruple Room

Sleeps 4
2 Double Beds

Single Room

Sleeps 1
1 Twin Bed

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Sleeps 2
2 Twin Beds

Triple Room

Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Free WiFi
Housekeeping

includes taxes & fees

16 Nov - 17 Nov

About the area

London

With a stay at Comfotel PRPL in London (Hammersmith), you'll be within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. .This hotel is 2.9 mi (4.7 km) from Hyde Park and 3.2 mi (5.2 km) from Marble Arch.

What's nearby

Westfield London Shopping Centre - 10 min walk - 0.9 km
Kensington High Street - 15 min walk - 1.3 km
Olympia Events - 15 min walk - 1.3 km
Royal Albert Hall - 12 min drive - 4.0 km
Hyde Park - 13 min drive - 4.3 km

Getting around

Shepherd's Bush Underground Station - 7 min walk
Shepherd's Bush Station - 8 min walk
Heathrow Airport (LHR) - 32 min drive

Restaurants

‪The Sindercombe Social - ‬4 min walk
‪BrewDog Shepherd's Bush - ‬4 min walk
‪Another Brother - ‬2 min walk
‪Liz Cafe - ‬4 min walk
‪Richmond Arms - ‬1 min walk

About this property

Comfotel PRPL

Hotel in London, near Kensington High Street

Comfotel PRPL offers 19 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include luggage storage and a safe deposit box at the front desk.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Conveniences

Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Accessibility

No lift

Smoke-free property

Room amenities

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Heating (climate-controlled)
Iron/ironing board on request
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]

The host will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Comfotel Prpl Hotel London

Comfotel Prpl Hotel

Comfotel Prpl London

Comfotel Prpl Hotel

Comfotel Prpl London

Comfotel Prpl Hotel London

Comfotel PRPL Reviews

6.4

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

2/10 Terrible

Verified traveller

Travelled with group

2 Aug 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Be careful for the fake photos

We checked in and checked out on the same day because of the room had no air conditioning and no fan and located underground. The room had a bad smell. I stayed for about an hour and I felt extremely sick due to my asthma attack. The pictures are not true to what they offer. I spoke to the staff and they asked me to talk with hotel.com for the refund. And I have requested for the refund from the hotel.com but it takes long time for them to contact to the staff. It’s about four days+, still need to wait for another 48hours to confirm with the hotel. I am not sure if we can get our money back.

Stayed 4 nights in Jul 2025

4/10 Poor

yinan

30 Jul 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

My shower stopped working mid shower and water did not come back on until almost 10minutes later and it was luke warm water.

Stayed 1 night in Jul 2025

8/10 Good

Paul

30 Jul 2025

Good

Stayed 3 nights in Jul 2025

6/10 Okay

Allan

Travelled with family

28 Jul 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

It was cheap for one night, four of us stayed. The room was tidy but I wouldn't call it clean, carpet (which looked like an apprentice had fit it) and some of the furniture had some questionable marks on it. They've tried to make it look like an upmarket hotel but have come up short. The floorboards creaked, it was warm (a massive fan was provided), the place just felt like it needed a deep clean, the extractor fan in the bathroom was full of dust. It was OK for the price, we literally slept there and that was it, we wouldn't stay again.

Stayed 1 night in Jul 2025

8/10 Good

Craig

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

6/10 Okay

Philip

Business traveller

21 Jul 2025

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Don't expect too much

Good value, basic hotel, that appears to be undergoing updating. Friendly healthy staff. I stayed in 2 rooms where the mattresses were not great. A lot of stairs if you get a room on higher floors.

Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group

13 Jul 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

The staff is very friendly and helpful. However the room was terribly warm with no air conditioning and very dirty and dusty

Stayed 2 nights in Jul 2025

4/10 Poor

Alejandra

Travelled with family

11 Jul 2025

Disliked: Cleanliness, property conditions & facilities

Location was convenient, a 10 min to coffee shops, subway/tube and big shopping centre. However it is on a street where there is a police and fire station, and the noise of those emergency vehicles was super loud and would not let us sleep. The furniture is dated and the mattresses are awful, I’m still hurt from that. There is no AC and it was so hot during the night even with a fan. The guy at the reception was ok but got upset with me for asking for towels. It’s just ok if you don’t care for the items i just mentioned.

Fan provided but not enough for the hot weather.

Stayed 5 nights in Jul 2025

6/10 Okay

AMI

4 Jul 2025

Practical for budged minded travelers

Stayed 5 nights in Jun 2025

6/10 Okay

Verified traveller

25 Jun 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel was okay, did not meet my expectation, stayed in the top floor. It was very dusty, I reckon that room was not used for a while and the window had so much dust and it was shedding into the bedding. And it was very hot as it was a top floor. They could do better with cleanliness.

Stayed 2 nights in Jun 2025

10/10 Excellent

ALI

Travelled with family

19 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was very nice

Stayed 1 night in Jun 2025

4/10 Poor

Marianna

Travelled with family

17 Jun 2025

Disliked: Cleanliness

Awful

Couldn't find anyone at reception. Got to the room and it was filthy. On check out guy was rude. We knocked on the reception door to hand key back and check out. He shouts through the closed door to leave it on a window ledge. Awful customer service.

Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveller

16 Jun 2025

Liked: Staff & service

The room was OK. Nothing special but on the larger side. The bed was comfortable and the other furnishing were fine. No air conditioning (I was in room 17) but there are 2 sky lights that open and a fan. The biggest problem was the shower. It is a corner style shower and has a small opening. I am 175 cm and 90 kg and getting into and out of the shower was a tight fit. Once inside the shower, there is no place to put soap or shampoo. Literally, nothing but the shower floor. The toile wasn't too far so I would put the shampoo there. I'd soap up and toss the soap into the sink before rinsing. I would book the hotel again but it isn't without some compromises.

Stayed 2 nights in Jun 2025

6/10 Okay

jamie

10 Jun 2025

Liked: Cleanliness, room comfort

No TV channels working

Stayed 1 night in Jun 2025

8/10 Good

Caroline

8 Jun 2025

Liked: Cleanliness, staff & service

Servicably clean rooms with IKEA type furnishings. A great location to use as a homebase for exploring London. We found the 10 min walk to Hammersmith became our favorite route.

Stayed 1 night in Jun 2025

8/10 Good

Caroline

Travelled with family and small children

8 Jun 2025

Liked: Cleanliness, staff & service, amenities

Our favorite parts: ▪︎Walkable to Hammersmith for super easy tube connections to all the major locations in London via the Picadilly and District lines. ▪︎Sainsbury's grocery store and ATM directly across the street. ▪︎Fan in the room helped drown out road noise at night AND kept us comfortable without air conditioning. ▪︎Mini fridge was a real plus for us! ▪︎Friendly staff at check in and thoughtful maid kept our trash emptied and towels fresh. Not our favorite parts: ▪︎Fire, police, and ambulance stations down the street made for lots of sirens in addition to road noise until about 10pm. ▪︎The tube station is about a 10 min walk either direction with bags. If walking bothers you, probably not the best location for you. After a few days the walk seems shorter. Only bothered us day 1 with bags. ▪︎The room and I KEA type furnishings are a bit worn and chipped but the linens were fresh and white and the room was servicably clean. It didnt bother us.

Stayed 3 nights in Jun 2025

10/10 Excellent

Kate

7 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Travelled with family

6 Jun 2025

Liked: Staff & service

Disliked: Room comfort

Only was in the room for night time but the mattress was uncomfortable and only one pillow with no spares, otherwise it was ok

Stayed 2 nights in May 2025

10/10 Excellent

Mohammed

Travelled with family

4 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Everything was 5 star except the beds bedding was good but the mattress was horrible spring mattresses had 3 beds and all family had same issue couldn't sleep on them other than this Everything was 5 star

Stayed 3 nights in May 2025

6/10 Okay

ErikoB

31 May 2025

Very good location as closed to train station. The staff is nice, but they recently repainted the walls, so the room smells strongly of paint.

Stayed 2 nights in May 2025

4/10 Poor

Roseline

23 May 2025

Disliked: Staff & service, property conditions & facilities, room comfort

I had to go for a meeting without taking a shower. The bathroom door was jammed and there was no one to help open it. The manager did not pick calls and the night desk manager did not respond when I knocked on the reception door.

Stayed 5 nights in May 2025

10/10 Excellent

Fereshteh

Travelled with family

20 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was exactly what we needed for our short stay. There wasn't anything fancy about

Stayed 2 nights in May 2025

8/10 Good

Thomas

Business traveller

16 May 2025

Liked: Staff & service, property conditions & facilities

Simple but effective accommodation for a work trip

A decent, no-fuss hotel stay. The photos on the website suggest the availability of food options that just don't exist in the real site, so I suggest these misleading images are removed ASAP. It's worth noting that this is a converted 5-storey townhouse and there's no lift, but this wasn't a problem for me. Walls are paper-thin and every time the guy in the next room opened his door I thought he was opening mine! This means it might not be great for a romantic weekend, but for a business trip like mine it was a great option that was relatively low cost (for the area).

Stayed 2 nights in May 2025