Dockside Hotel

3.0 star property

Photo gallery for Dockside Hotel

Exterior
Lobby
Interior entrance
Breakfast buffet
Economy Single Room

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
55 Sutton Street, London, England, E1 0AY
  • Place, Tower of London
    ‪4 min drive‬
  • Place, Tower Bridge
    ‪5 min drive‬
  • Place, London Bridge
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

Small Single Room

8.0 out of 10
Very good
(5 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Small Double Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Family Triple Room

  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About the area

London

With a stay at Dockside Hotel in London (Tower Hamlets), you'll be within a 5-minute drive of Tower of London and Tower Bridge. .This hotel is 2.3 mi (3.7 km) from The Shard and 2.3 mi (3.7 km) from St. Paul's Cathedral.

What's nearby

  • Tower of London - 4 min drive - 2.0 km
  • Tower Bridge - 5 min drive - 2.0 km
  • Liverpool Street - 6 min drive - 3.0 km
  • London Bridge - 8 min drive - 3.7 km
  • The Shard - 8 min drive - 3.3 km

Getting around

  • Shadwell DLR Station - 3 min walk
  • Shadwell Station - 4 min walk
  • Heathrow Airport (LHR) - 73 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪George Tavern - ‬2 min walk
  • ‪The Peacock - ‬10 min walk
  • ‪Querky Cafe - ‬4 min walk
  • ‪The Gourmet Hut - ‬9 min walk

About this property

Dockside Hotel

Hotel with a 24-hour front desk, near Tower of London
Dockside Hotel offers 14 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 1 and younger are not allowed at this property; All guests older than 1 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Dockside Hotel
Dockside Hotel London
Dockside London
Hotel Dockside
Dockside Hotel London, England
Dockside Hotel Hotel
Dockside Hotel London
Dockside Hotel Hotel London

Dockside Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 223 reviews
Rating 8 - Good. 81 out of 223 reviews
Rating 6 - Okay. 51 out of 223 reviews
Rating 4 - Poor. 31 out of 223 reviews
Rating 2 - Terrible. 18 out of 223 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Disliked: Property conditions & facilities
In a part of London that didnt ooze safety around. Appreciate its London but wish we had paid the extra £20 for a more reputable hotel. The 2 single beds were not comfortable. Didnt get any comfort from the hotel so left without even trying the breakfast.
Stayed 1 night in Aug 2025

2/10 Terrible

imane

Disliked: Staff & service, amenities, property conditions & facilities
Good thing is the location is good. Close to tube . 2 min walk. Front disk staff terrible! No customer service at all! They dont even look at u when they talk ! No greeting or welcoming at all ! Zero star! Bed is not comfy and missing the daily housekeeping service even u tell them to do so! staff u can tell that they dont wanna be there! I do not recommend this hotel! Other plenty choices in the area !
Stayed 4 nights in Jul 2025

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We had planned a stay for 2 nights at the property. Upon checking in to our room, there was an extremely unpleasant smell - my friend described it as "smelling like death". We also saw a google review for bed bugs 2 days prior and decided we didn't want to risk it and left to stay elsewhere. Photos appear way nicer than the actual rooms. Would not recommend staying here until they clean up their rooms.
Stayed 2 nights in Jul 2025

8/10 Good

Michelle, maple Grove

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dockside is a decent property with friendly employees. If you are looking for a place to stay that is within a stone's throw of the underground station, Shadwell is within a 2 minute walk. The neighborhood is decent and seems to be full of families and lots of working people. We were not concerned to be walking to and from the hotel in the mornings and evenings, but would wander late at night. It was noisy later in the evenings, we often heard cars racing up and down the street and sirens most nights. The room was plain, the bed was not the most comfortable, but it was clean and a place to crash. The bathroom was utilitarian, hot water was plentiful and the show was powerful. There is evidence of mildew on the ceiling of the bathroom and likely old water damage, but other than that it's clean. When we asked that the linens be refreshed and the room cleaned, everything was left spic and span. Breakfast was tasty and kept refreshed, with a selection of eggs, sausage, beans, cheeses, toast, pastries, meats, fresh fruit, yogurt, cereals, coffee, tea, and juice. Nothing fancy, but you can get filled up. Yes, it was the same each day, but it was fresh and filling. Overall, Dockside Hotel is nothing fancy, you need to pay more for fancy and updated. It's a place to sleep and shower and is right near the Tube.
Stayed 11 nights in Jul 2025

6/10 Okay

Niall

Stayed 1 night in Jun 2025

4/10 Poor

Jiri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don’t recommend

Mould in the bathroom. Dirty incrustation.
Stayed 3 nights in Jul 2025

6/10 Okay

Georgeta, Youngstown

Travelled with family
Liked: Amenities
The smell of sewer was constant and sometimes overwhelming. The staff sprayed the bathroom with air freshener which helped for all of about 15 minutes. Windows were opened and the fan was always on, yet, the foul smell persisted. Will NOT consider staying at this hotel ever again!
Stayed 7 nights in Jul 2025

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel with such welcoming and friendly staff! Excellent location being so close to the DLR and overground. Very quiet and well sound proofed inside. Had a great night’s sleep. The room had lovely interiors and thought out decor - bed comfy, nice pillows and a powerful shower. Breakfast was a nice addition and the filter coffee was sublime! Only area can think of improvement would be an additional towel in the room and some more vegan options at breakfast, although there was enough for me to enjoy! Thank you Dockside
Stayed 1 night in Jul 2025

4/10 Poor

jack

Disliked: Cleanliness, property conditions & facilities

Was h

Check in was good and easy, Standards of the room were not ideal. Room was grubby with staining/water marks on walls. Bathroom was dirty with mould and grim in the shower. Breakfast was dismal, very hot in the basement with food sweating and if poor standard. I have never been to a hotel that offers cherry bakewells for breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close to the train station making it easy to get into central London. The staff are very friendly and helpful. The hotel is in need of decoration but this is purely cosmetic and did not dampen our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Les

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value Hotel

We were visiting the area for a trade event, at Tobacco Dock, and the hotel was in a great location. The staff were very friendly and helpful, the venue was clean and comfortable. A great hotel and very good value, we will definitely be going back if we are staying in the are again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was friendly, lady serving breakfast was really helpful and friendly too. Breakfast was nice with option of beans, egg and sausage available as part of the buffet style breakfast. The location was really good. I had a friend staying in a more expensive hotel near St Paul's Cathedral but needed somewhere cheaper. Shadwell station was just around the corner, I got on there and off at Bank tube station (tube took 3:minutes) and then had a brisk 10 minute walk to St Paul's Cathedral. For under £100 you will struggle to find better within such a short distance of central London. I loved it there and intend to return.
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveller
Disliked: Property conditions & facilities

You Pays Your Money, You Takes Your Choice

Given the price, the location was close to the areas I needed to be. If you are paying for a budget room, the condition will be passable at best. If I could not find any other hotels in this area I would stay again, but I will look elsewhere first.
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Liked: Staff & service
A place to book when everywhere else is full or ridiculously expensive. Functional low end hotel. Room was clean, water was hot, staff were helpful, breakfast was adequate. Pretty basic, small rooms. Not much going on in neighborhood.
Stayed 1 night in Jun 2025

8/10 Good

JING YU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
overall ok
Stayed 2 nights in May 2025

10/10 Excellent

M

Stayed 1 night in May 2025

6/10 Okay

Jaspal

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Glyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed two nights visiting London for a show, the hotel is a two minute walk from Shadwell DLR so very convenient. Breakfast was fine each morning, something for everyone.
Stayed 2 nights in May 2025

4/10 Poor

Darren

Liked: Room comfort
Disliked: Cleanliness

Little love needed

I’ve stay here multiple times and different rooms. The room I had this time really needs some love. Room it self is ok new blinds needed and lock on windows. The bathroom is really big but let down by how clean it is. Also broken floor tiles that could easy cut your feet. Hair dryer cord is damage didn’t use as looked unsafe. Shower screen hard to open was worried it would break. Toilet seat loose. Bed was fine nice and clean and slept well. No fan in this room. Tv has had better days. Stay here before other rooms was fine. Breakfast is fine for what it is. This is not a moan more don’t expect 5 stars for the price.
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price and the location so close to tube station i found it easily worth my money.staff were friendly..helpful .the breakfast was simple but fed me well. I will be returning!
Stayed 2 nights in May 2025

10/10 Excellent

Hongyu

Stayed 3 nights in May 2025

8/10 Good

Shaun

Travelled with family
Liked: Staff & service

Dockside - good value for the money

For the money (£117) this hotel did what we needed for the night. 5 mins from DLR & overground. Not really a tourist area & some would dubious about staying in this area, but hey we wanted a cheap hotel (father & son) , out drinking both days ,watching Sunderland at Wembley & Brighton at Spurs ⚽️❤️⚽️💙 The hotel allowed us to leave our overnight bag with them on both days, thanks for that 😁
Stayed 1 night in May 2025

6/10 Okay

James

Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Jorge

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood was not very nice and the attention was not very polite. TV was not working well, it was flashing several colors.
Stayed 3 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good location for going to a concert at the o2 arena, 15/20 mins away on the tube
Stayed 2 nights in May 2025