Dorsett Shepherds Bush

4.0 star property

Photo gallery for Dorsett Shepherds Bush

Front of property – evening/night
Executive Room
Lobby
Bar (on property)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Shepherd's Bush Green
    ‪1 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

Dorsett Room

  • Sleeps 2
  • Free Wi-Fi

Dorsett Room

8.0 out of 10
Very good
(133 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(25 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room

7.0 out of 10
Good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

Studio Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio Suite

  • Sleeps 3
  • Free Wi-Fi

Executive Room

  • Sleeps 3
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Dorsett Double Room

  • Sleeps 2
  • Free Wi-Fi

Double Suite

  • Sleeps 2
  • Free Wi-Fi

Suite

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About the area

London

With a stay at Dorsett Shepherds Bush in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. .This hotel is 3.2 mi (5.2 km) from Hyde Park and 4.4 mi (7.1 km) from Marble Arch.

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 km
  • Shepherd's Bush Green - 1 min walk - 0.1 km
  • Shepherd’s Bush Market - 4 min walk - 0.4 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 6 min drive - 1.7 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Jin - ‬1 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪Liz Cafe - ‬1 min walk

About this property

Dorsett Shepherds Bush

Dorsett Shepherds Bush offers 317 accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 317 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Restaurant Spice Gallery, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 762 out of 1777 reviews
Rating 8 - Good. 438 out of 1777 reviews
Rating 6 - Okay. 298 out of 1777 reviews
Rating 4 - Poor. 157 out of 1777 reviews
Rating 2 - Terrible. 122 out of 1777 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Phil

Stayed 1 night in Dec 2025

8/10 Good

Thomas

Stayed 3 nights in Jan 2026

10/10 Excellent

Philip, LEICESTERSHIRE

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent for what I required, the staff especially Francois the manager were top draw, the shared facilities were very clean and of a great standard and the atrium was superb.
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was lovely, the bed was amazing. The rooms aren't that big but is clean.
Stayed 1 night in Jan 2026

8/10 Good

Adriane

Liked: Staff & service, amenities
Good value for money
Stayed 1 night in Jan 2026

8/10 Good

Jon

Stayed 2 nights in Jan 2026

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
room was clean, shower a bit small but good pressue.
Stayed 2 nights in Jan 2026

6/10 Okay

Christopher

Stayed 28 nights in Dec 2025

6/10 Okay

Sanjay

Stayed 6 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, food and location
Stayed 5 nights in Jan 2026

4/10 Poor

Alannah

Liked: Amenities
Disliked: Cleanliness
The shower pole broke off when I got in. The cleaner must have seen it and just propped it up! Room 648. I also called twice for my reciept and still haven’t had it emailed over as promised!
Stayed 1 night in Jan 2026

10/10 Excellent

Arron

Liked: Cleanliness, amenities, property conditions & facilities
We just wrapped up our second annual stay at your wonderful hotel, and once again, it did not disappoint. A special thank you to Aaron at the front desk, who provided exceptional service and truly made us feel welcome. Now that we’ve headed back from London, we can say with certainty: whenever we return to the city, this will be our home away from home. An amazing experience all around!
Stayed 2 nights in Jan 2026

8/10 Good

Keisha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was lovely for the price paid. Staff friendly and attentive. The toilet was blocked in our room and we were moved within 15 mins no issues
Stayed 1 night in Jan 2026

8/10 Good

Thi Diem Chau

Stayed 2 nights in Jan 2026

6/10 Okay

Ingrid

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our check -in process was great and the first room we were assigned was almost perfect except very,very cold. We received a portable heater which worked well but then some of the main lighting in the room suddenly went off. We had to switch rooms but the second room was not as clean and had other issues.
Stayed 17 nights in Dec 2025

8/10 Good

Amelia

Business traveller
Liked: Cleanliness, staff & service
Convenient location to the shopping centre and tube. Rooms always clean, tidy and ready. My one bug bear is that there is never any english breakfast tea in the rooms! Always have to go down and ask for it at reception
Stayed 1 night in Jan 2026

10/10 Excellent

Nkechi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff especially Aaron
Stayed 3 nights in Jan 2026

4/10 Poor

Phil

Business traveller
Disliked: Room comfort
This hotel seems to be getting worse. The heating was not working, so after a complaint to reception I lucky to be provided with an oil filled radiator (my colleague with the same issue on a completely different floor was not so lucky). The bedding was put on the bed with a sticky laundry label still attached (at least it was clean I guess). There was no bath mat for the over bath shower, so climbing out of the bath was treacherous. Beverage tray only had camomile tea. I guess that was to calm your nerves before checking out. After the first visit I don’t have breakfast here as the office is a 20 minute walk away and I can get a good and cheap breakfast there. My only experience of breakfast in the past (so not current feedback) was a very disappointing cooked to order breakfast that took much longer than it should. The rooms are generally quite pokie, with either windows that face into the atrium, or have manefestation preventing you from looking out if you’re on a lower floor. I try not to stay here, but unfortunately Shepherds Bush is not over-endowed with hotels, and as I said… the office is a 20 minute walk away.
Stayed 1 night in Jan 2026

6/10 Okay

Neil

Stayed 1 night in Oct 2025

10/10 Excellent

Howard

Stayed 2 nights in Dec 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, comfortable nights sleep.
Stayed 1 night in Dec 2025

8/10 Good

Junior

Liked: Cleanliness
Lovely Hotel, Staff very helpful. Just disappointed on breakfast, nothing left whenever we came down at 9.40
Stayed 1 night in Dec 2025

10/10 Excellent

Brendan

Stayed 1 night in Dec 2025

4/10 Poor

elsa martha

My room on 2nd floor was not a 4 star room, needed lots of tlc. Soup of the day was same to days in a row, made my wonder about the fresheness of the catering. Staff were nice and helpful
Stayed 5 nights in Dec 2025

6/10 Okay

Even

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Decent breakfest, but very poor cleaning in the rooms
Stayed 3 nights in Dec 2025