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Dorsett Shepherds Bush

4.0 star property

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Dorsett Room
Front of property – evening/night
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Place, Kensington High Street
    ‪18 min walk‬
  • Place, Hyde Park
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

8.4 out of 10
Very good
(116 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

7.0 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Dorsett Double Room

Premium bedding, minibar, in-room safe, desk

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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Lobby lounge
The Hoxton Shepherds Bush
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 824 reviews
The price is NZ$328
includes taxes & fees
9 Nov - 10 Nov
The Hoxton Shepherds Bush

About the area

London

With a stay at Dorsett Shepherds Bush in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. .This hotel is 3.2 mi (5.2 km) from Hyde Park and 4.4 mi (7.1 km) from Marble Arch.

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 18 min walk - 1.6 km
  • Olympia Events - 18 min walk - 1.6 km
  • Royal Albert Hall - 7 min drive - 3.6 km
  • Hyde Park - 8 min drive - 4.0 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪BrewDog Shepherd's Bush - ‬2 min walk
  • ‪Subway - ‬3 min walk

About this property

Dorsett Shepherds Bush

Hotel with a restaurant, near Kensington High Street
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 317 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Restaurant Spice Gallery, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 922 out of 2105 reviews
Rating 8 - Good. 544 out of 2105 reviews
Rating 6 - Okay. 334 out of 2105 reviews
Rating 4 - Poor. 177 out of 2105 reviews
Rating 2 - Terrible. 128 out of 2105 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kyran

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jul 2025

8/10 Good

Olufeyifunmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

PDD

Business traveller
Disliked: Staff & service, property conditions & facilities
This hotel has gone lately in my opinion. I stay here often on business. There was a problem with shower valve. The aircon was not working. The staff are not that helpful. Some staff are quite slow. My flight was cancelled and I had to change the check in day which they allowed me to do to their credit but I have been noticing for a while that this hotel is not as good as it was
Stayed 1 night in Jul 2025

8/10 Good

Monsymor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy access to buses and underground. Playpark across the street for those traveling with kids.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely receptive and professional. Our stay was very pleasant. I would go back again.
Stayed 4 nights in Jul 2025

2/10 Terrible

Emma

Stayed 1 night in Jul 2025

4/10 Poor

Lee

Travelled with family
Disliked: Property conditions & facilities
The hotel is very close to the tube and very close to the shopping centre. The staff were very pleasent, however what let the hotel down was the general cleanliness of the rooms. We had two rooms of which one had mould in the bathroom, whilst the other had dirty stained carpets, and stains on the curtains. We enquired about breakfast, only to be told that it would cost you more if you order in the morning as opposed to the evening before.
Stayed 2 nights in Jul 2025

2/10 Terrible

Drew

Stayed 2 nights in Mar 2025

6/10 Okay

Alan

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable and friendly hotel. Couple.of minutes walk from shepherds bush market tube station and next door to Shepherds Bush Empire so perfect for a gig. Check in (sorry didnt get the ladies name) and check out (Aaron) warm, friendly and professional. Perfect for us.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Thandie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

This hotel use to be nice but now it is terrible I had to change my room three times and finally just settled at that point when I realized it wasn’t going to get any better. The hotel was dirty the carpet was old hair in the shower the plumping was from flushing the toilets made noises and the room had a mildew smell for $232 a night I expect better . I do not recommend this hotel !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a truly lovely stay at Dorsett Shepherds Bush. From the moment we arrived, we felt welcomed and well cared for. The hotel strikes a beautiful balance between style and comfort, with a striking interior that’s both modern and full of character. Our room was spotlessly clean, spacious, and quiet—just what we needed for a relaxing break. The bed was incredibly comfortable, and we appreciated the little thoughtful touches, like the quality toiletries and soft lighting. Overall, it was a memorable experience that left us feeling rested and looked after. We would absolutely stay again and recommend it to others looking for a stylish, calm retreat in West London.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony John

Stayed 4 nights in May 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, room comfort
Always a great stay, good location
Stayed 4 nights in Jul 2025

6/10 Okay

Koichi

Travelled with family
Disliked: Cleanliness, staff & service

良いホテルだったのですが

場所もよく、綺麗なホテルなので良く利用してました。 ただ他のコメントにもあったようにサービスが課題で、風呂の問題は5回言っても直らず5泊の間は風呂に入れず、トイレの紙も3回言っても補充されず困りました
Stayed 5 nights in Jul 2025

6/10 Okay

Martin

Stayed 1 night in Jul 2025

10/10 Excellent

scot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable place to stay in london
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Amenities
Broken aircon, no fans, useless staff. Terrible breakfast. Avoid
Stayed 1 night in Jul 2025

10/10 Excellent

Hui-Chun

Stayed 2 nights in Jun 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC isn’t great
Stayed 7 nights in Jun 2025

4/10 Poor

Samin

Liked: Staff & service, amenities
Disliked: Cleanliness
The room had no windows.
Stayed 1 night in Jul 2025

2/10 Terrible

Jolene

Stayed 1 night in Mar 2025

6/10 Okay

Kaye

The location to Westfield is a plus, nice bar and friendly staff. I was on floor 7 and it was very hot weather. Aircon was not good, they brought me a fan. Room small due to sloped ceiling with blinds that had to be shut due to heat. No stop out the front so need to walk bags up the street. Bed comfy and clean linen, shower needs a good clean in grate so smelt very mouldy. A fair stay for a discount price
Stayed 2 nights in Jun 2025