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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property

Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Enjoy meals in a welcoming outdoor seating area with tables and chairs.
DoubleTree by Hilton hotel features a modern glass facade and well-lit entrance.
Enjoy a meal in a cozy dining area with a long cushioned bench and wooden tables.
Enjoy a comfortable stay in this room featuring a large bed, bedside table, and desk with a coffee maker.
Relax in a stylish space with a sofa, armchairs, and a coffee table, surrounded by large windows and framed artwork.

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ
  • Richmond Park
    ‪3 min drive‬
  • Hampton Court Palace
    ‪6 min drive‬
  • Twickenham Stadium
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Reception

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Reception

Junior Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Reception

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room (Guest)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Kingston Upon Thames

DoubleTree by Hilton London Kingston Upon Thames is centrally located in Kingston Upon Thames, a 4-minute walk from Thames River and 8 minutes by foot from Rose Theatre Kingston. .This eco-certified hotel is 1.2 mi (1.9 km) from Richmond Park and 1.6 mi (2.6 km) from Bushy Park.

What's nearby

  • Bushy Park - 7 min walk - 0.7 km
  • Richmond Park - 3 min drive - 1.7 km
  • Hampton Court Palace - 6 min drive - 4.3 km
  • Twickenham Stadium - 10 min drive - 6.2 km
  • Chessington World of Adventures - 13 min drive - 8.3 km

Getting around

  • Kingston Station - 4 min walk
  • Richmond Underground Station - 9 min drive
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Carluccio's - ‬5 min walk
  • ‪Beanberry - ‬4 min walk
  • ‪YO! Kingston - ‬5 min walk

About this property

DoubleTree by Hilton London Kingston Upon Thames

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 146 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and a turndown service.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Hawkers Bar and Brasserie, a brasserie where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hawkers Bar and Brasserie - This brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 28 per night)
  • Street parking available
  • Secured, covered parking on site (GBP 28 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay), plus a one-time cleaning fee of GBP 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults, and GBP 0.00 to 0.00 for children
  • Covered self parking fee: GBP 28.00 per night
  • Nearby parking fee: GBP 28.00 per night(328 ft away; open 24 hours)
  • Pet fee: GBP 20 per pet (varies based on length of stay) plus GBP 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

DoubleTree by Hilton London Kingston Upon Thames Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 771 reviews
Rating 8 - Good. 245 out of 771 reviews
Rating 6 - Okay. 52 out of 771 reviews
Rating 4 - Poor. 32 out of 771 reviews
Rating 2 - Terrible. 18 out of 771 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A family break after a day out at Hampton Court

Check in was a poor start. I really didn't understand what the man was saying, he rushed through everything. We also did not get our free welcome cookie or bottle of water. Wasn't informed of how to access the WiFi & key info wasn't written down anywhere so had to ask again. Then we almost went to the wrong room as the wrong number was written on the card, so the receptionist came rushing upstairs to stop and redirect us. We slept REALLY well. A little train noise but the comfort of the bed put us right to sleep. Air Conditioning was lovely. The receptionist did help us to get that on. Room service was fast. Breakfast was fantastic. Great walks by the river a very short distance away and 7 minutes walk to Kingston Railway Station.
Stayed 1 night in May 2025

8/10 Good

Hans JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cicero

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a great hotel

The checking desk stuff were amazingly polite and friendly. Given that these two chaps were doing the Night Shift, this was quite a good surprise.
Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, considerate staff, though extra parking costs should be a consideration
Stayed 2 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Hyunggy

Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Travelled with family
Liked: Amenities, property conditions & facilities
Staff extremely courteous and helpful. Enjoyed our stay and will return.
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay with dog

A lovely lady checked us in, very warm & welcoming. The room was a dog friendly room & unfortunately the smell in the room made that obvious, so could have been fresher. We asked reception for camomile tea bags to be sent to the room & they arrived almost immediately, so again the staff were very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Geraldine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very convenient for great shopping Restaurants. Within easy reach of Thames for walks multistorey within easy reach.
Stayed 1 night in Mar 2025

4/10 Poor

Tracy van der

Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Stayed 1 night in Mar 2025

10/10 Excellent

Beatriz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! the service in the restaurant could improve for dinner
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Liam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

P

Stayed 1 night in Feb 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant place for long stay

Very friendly and knowledgeable staff, they helped us a lot through our stay even the airline wanted to send us the new luggage which they broke during our flight, the staff helped us a lot to get it back.
Stayed 18 nights in Jan 2025

8/10 Good

Zekiye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, comfortable stay

Easy check in, clean and spacious room. Could hear some traffic / train noise but not enough to disturb sleep. Parked in multistory across the road, which was £20 overnight.
Stayed 1 night in Jan 2025

6/10 Okay

Sung Min

Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed our stay.
Stayed 1 night in Dec 2024

6/10 Okay

Sergio, Adderbury

Liked: Cleanliness, staff & service, property conditions & facilities
They do not have parking facility. There is a multistory car park nearby but after 11pm no access to your vehicle. All doors are chained up. Had to find a route to crawl through to get back to car for medication. They have no keys. This is false advertising to say there are car park facility's. Parked at 4pm left at 10am = £24? Seriously, I have travelled UK for these hours never had such a high expense!
Stayed 1 night in Dec 2024

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good, however didn't realise there was an NHS awards party a few doors along from and boy, they can party!
Stayed 1 night in Nov 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024