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Heeton Concept Hotel - Luma Hammersmith

3.0 star property

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room
Lobby
Lobby
Lobby
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    ‪6 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪19 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

8.6 out of 10
Excellent
(48 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Luma Twin Room

Luma Twin Room

Luma Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light)

Standard Double Room (Light)

8.6 out of 10
Excellent
(15 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Located in London (Hammersmith and Fulham), Heeton Concept Hotel - Luma Hammersmith is within a 5-minute drive of Eventim Apollo and Olympia Conference and Exhibition Centre. .This hotel is 1.5 mi (2.4 km) from Westfield London Shopping Centre and 2.5 mi (4 km) from Natural History Museum.

What's nearby

  • Eventim Apollo - 6 min walk - 0.6 km
  • Olympia Conference and Exhibition Centre - 19 min walk - 1.6 km
  • Westfield London Shopping Centre - 3 min drive - 2.0 km
  • Royal Albert Hall - 7 min drive - 4.6 km
  • Hyde Park - 8 min drive - 4.9 km

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The William Morris - ‬7 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Bill's Restaurant - ‬7 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪German Doner Kebab - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian hotel with a 24-hour front desk and a bar
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 89 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Heeton Concept Hotel - Luma Hammersmith. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Reviews

Heeton Concept Hotel - Luma Hammersmith Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 502 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

Reviews

10/10 Excellent

Maria

Stayed 1 night in May 2025

10/10 Excellent

Bhavesh

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Clean, modern and nice and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, conveniently located near transport and a great price. Will definitely stay here again.
Stayed 6 nights in May 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in excellent condition, appeared to have been recently renovated. Small toilet area and separate small shower area but adequate. Room was larger than expected and clean and modern. Hotel had very good security. Very close to Hammersmith tube station with access to several tube lines. Lots of reasonable restaurants close by. Coffee and small breakfast items as well as drinks in lobby. Room had kettle, small fridge and safe.Would recommend and stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

bereket

Stayed 3 nights in Apr 2025

8/10 Good

tina

Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tereza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Stayed 2 nights in Mar 2025

10/10 Excellent

Bernadette

Stayed 1 night in Mar 2025

8/10 Good

Paul

Stayed 1 night in Mar 2025

8/10 Good

Karina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Hotel staff was very friendly. Restaurants, shopping, London Underground were all nearby. Everything was at a walkable distance. The rooms are a bit bigger than most boutique hotels I’ve seen. Will say that room service never changed the sheets when asked to clean the rooms. Sheets became noticeably dirty after staying a week.
Stayed 8 nights in Mar 2025

8/10 Good

Alison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay local to the Hammersmith Apollo. Lots eateries and pubs nearby. Tube is a few minutes walk. Bed was comfortable but the room was very hot even though i turned down the thermostat. Though the hotel is good value, there was no complimentary water. That was sold at the desk for £1.50. Also selling over priced confectionery. The room had a few stains on the couch and floor. The towels are very small and no hand towels offered. Otherwise a good stay and would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Stayed 3 nights in Mar 2025

8/10 Good

Kathleen

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

8/10 Good

Aeryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and nothing too much effort. Excellent location for what we needed
Stayed 1 night in Mar 2025

10/10 Excellent

Rajasekar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025