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Holiday Inn London - Sutton by IHG

4.0 star property

Photo gallery for Holiday Inn London - Sutton by IHG

Exterior
Bar (on property)
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Fitness facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool

Explore the area

View map
Gibson Road, Sutton, England, SM1 2RF
  • Place, Honeywood Museum
    ‪6 min drive‬
  • Place, Nonsuch Park
    ‪6 min drive‬
  • Place, The Grove Park
    ‪7 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed (High Floor)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(30 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

Room amenity

Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)
Holiday Inn Express London - Croydon by IHG
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 267 reviews
The price is NZ$175
includes taxes & fees
5 Jan - 6 Jan 2026
Holiday Inn Express London - Croydon by IHG

About the area

Sutton

With a stay at Holiday Inn London - Sutton by IHG, you'll be centrally located in Sutton, within a 15-minute drive of Wimbledon Tennis Club and Surrey Hills. .This spa hotel is 11.5 mi (18.4 km) from Buckingham Palace and 11.7 mi (18.9 km) from London Eye.

What's nearby

  • Institute of Cancer Research - 6 min drive - 2.7 km
  • Honeywood Museum - 6 min drive - 2.3 km
  • Sutton Ecology Centre - 6 min drive - 2.3 km
  • Nonsuch Park - 6 min drive - 2.3 km
  • The Grove Park - 7 min drive - 2.6 km

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 43 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪The Moon on the Hill - ‬3 min walk
  • ‪Shinner and Sudtone - ‬4 min walk
  • ‪Tiempo Lounge - ‬4 min walk
  • ‪Caffé Kiko - ‬6 min walk

About this property

Holiday Inn London - Sutton by IHG

Hotel in Sutton with a full-service spa and a 24-hour health club
Holiday Inn London - Sutton by IHG offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 119 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, The Junction Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sutton? This hotel has 484 square feet (45 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Junction Restaurant - This restaurant serves breakfast and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Reviews

Holiday Inn London - Sutton by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 985 reviews
Rating 8 - Good. 366 out of 985 reviews
Rating 6 - Okay. 118 out of 985 reviews
Rating 4 - Poor. 52 out of 985 reviews
Rating 2 - Terrible. 36 out of 985 reviews

Reviews

10/10 Excellent

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Femi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

David

Stayed 2 nights in Sep 2025

8/10 Good

Farshad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was good, excellent breakfast.
Stayed 3 nights in Aug 2025

2/10 Terrible

R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible and avoid it

Hotel is outdated, dirty and loud. Rooms don’t seem to have been updated since the 80s, furniture is damaged, stains all over the place and finishing of the rooms is very poor. Children running through the corridors and door with no soft close makes the whole night very loud. Avoid this hotel and stay at the nearby premier inn
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seeing my family in Croydon
Stayed 2 nights in Aug 2025

8/10 Good

Sian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location to access London and other attractions. Good walking distance to the town high street for shopping and dining. Staff were very welcoming and friendly at all times. The rooms are a little dated in decor and paint work. But overall a comfy nights sleep in a good bed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Travelled with family
Stayed 1 night in Aug 2025

8/10 Good

SIU

Travelled with partner
Good location and many dinning places
Stayed 2 nights in Jul 2025

2/10 Terrible

saheed

Liked: Staff & service
Disliked: Room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Georgia

Stayed 1 night in Aug 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
In was a nice hotel, shame the jacuzzi wasn't working and the car park was a bit pricey but it was a nice evening
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

sowndariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay. The bathtub in my room was a bit dirty so they gave me another room. However, the first room had a fridge and tissue box which was missing in the second one, but it didn't bother me. A Bath robe will be a nice inclusion. The pool could be better, the water was not very clear. The breakfast was decent. The staffs were kind and helpful. It's a good location near shopping places and bus stops.
Stayed 1 night in Aug 2025

6/10 Okay

Gemma

Travelled with partner
Liked: Staff & service
Room and Pool area were a bit dated and hot tub was out of action but staff very friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

tim

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, we were able to store our luggage while we toured. Room was older, but very clean. Breakfast was available at a reasonable cost.
Stayed 1 night in Jul 2025

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to Paddington station
Stayed 1 night in May 2025

6/10 Okay

Charlotte

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Osiris E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by shopping area with everything you need. If going to venture out take public transportation, it’s easy simple and faster than the taxi’s
Stayed 6 nights in Jul 2025

8/10 Good

Mozell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everythig people were nice
Stayed 6 nights in Jul 2025

10/10 Excellent

Trinicious

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025