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Hotel 65

3.0 star property

Photo gallery for Hotel 65

Front of property
Reception
Quadruple Room
Triple Room
Breakfast area

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View map
65 Shepherds Bush Road, Hammersmith, London, England, W6 7LS
  • Place, Westfield London Shopping Centre
    ‪13 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(9 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 14 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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Front of property
Sapphire Hotel
  • Free WiFi
  • Business services
  • Housekeeping
  • Soundproof rooms
3.5 out of 5, Good, 1,028 reviews
The price is NZ$108
includes taxes & fees
9 Nov - 10 Nov
Sapphire Hotel

About the area

London

Located in London (Hammersmith), Hotel 65 is within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre. .This hotel is 3 mi (4.8 km) from Hyde Park and 3.3 mi (5.3 km) from Marble Arch.

What's nearby

  • Westfield London Shopping Centre - 13 min walk - 1.2 km
  • Eventim Apollo - 13 min walk - 1.2 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Events - 14 min walk - 1.2 km
  • Hyde Park - 12 min drive - 4.3 km

Getting around

  • Shepherd's Bush Underground Station - 9 min walk
  • Shepherd's Bush Station - 10 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪The Brackenbury Wine Rooms - ‬7 min walk
  • ‪BrewDog Shepherd's Bush - ‬6 min walk
  • ‪The Brook Green Hotel - ‬3 min walk
  • ‪The Queen's Head, Hammersmith - ‬6 min walk
  • ‪Los Molinos - ‬3 min walk

About this property

Hotel 65

Hotel in London, near Kensington High Street
Hotel 65 offers 75 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Stay in one of 75 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 6 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

65 Hotel
65 London
Hotel 65
Hotel 65 London
65 Hotel London
Hotel 65 London, England
Hotel 65 Hotel
Hotel 65 London
Hotel 65 Hotel London

Reviews

Hotel 65 Reviews

7.0

Good

7.2/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 142 out of 901 reviews
Rating 8 - Good. 350 out of 901 reviews
Rating 6 - Okay. 213 out of 901 reviews
Rating 4 - Poor. 126 out of 901 reviews
Rating 2 - Terrible. 70 out of 901 reviews

Reviews

2/10 Terrible

Andrea

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rats in the wall and room

I would not recommend anyone stay here. There are rats that come into you room at night. They were in my suitcase and ran under the door when I was awaken by the noise. They are in the walls. The hotel owner refuse to refund us so we can move to another hotel. I had to ensure this everynight. There is also construction taking place and guy early in the morning outside my window on scaffold. The owner and the desk attendant Aska was rude and dismissive. There are other hotels in that stretch that is nicer and more cost effective. I moved to the sapphire next door and it was much nicer. Do not book
Stayed 3 nights in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good location & what is expected from budget spot

After reading through some reviews, I was a bit nervous about staying here. But, for the budget per night, I think this hotel is actually pretty good and it's in a decent location. The hotel is composed of several flat buildings, and it definitely gives off the vibes of your first flat in England with the narrow carpeted hallways where you have trouble figuring out where your next step is. The rooms are small and the bathrooms kinda narrow - but again, for the price I'm not expecting luxury. It was a really nice location between Hammersmith and Shepherd's Bush. The area is really good if you are smart and don't go out late at night. During the day, it's a really nice place to walk to Westfield Mall or talk a longer trot to Kensington. If there's one thing that wasn't fantastic, it was under construction so there was scaffolding right outside my window which meant that I'd wake up to people walking right outside in the morning. Not the worst thing but was weird to experience first thing in the morning. Would come back to this location next time I'm in London.
Stayed 3 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice r
Stayed 3 nights in Jul 2025

6/10 Okay

Julie-Ann

Liked: Cleanliness
Disliked: Property conditions & facilities
Central and close to transport. There were renovations being done so lots of noise from the building works. The room was tiny and I think a bit unfinished from the renovations, but a pleasant enough stay. Be good once the work is done but the room was really tiny with no iron, hair dryer etc. Although I’m sure you can ask for them. The office seemed a bit disorganised.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness
nothing ...the noise slamming doors footsteps above us constant and outside our room window was bricks and rubbish from construction work did get another room the second day but still not satisfied ...also breakfast was minimal and small plates for breakfast on and watched by staff all the time was the worst place ive ever stopped in and the last time ile ever set foot in the place
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort

Hotel staff walk in constantly on your room

Hotel staff kept randomly unlocking my door and walking in without any warning. Extremely invasive. It wasn't even the day of the checkout and they kept barging in. Condition is somewhat clean, okay stay for a quick stay.
Stayed 2 nights in Jun 2025

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff, only negative comment I would make is that the room was very warm (it was 31° heatwave weekend) and there were no fans.
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Stayed 7 nights in Jun 2025

6/10 Okay

Stanislavs

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully refurbished twin room

Hotel 65 is made up of more than one house, my daughter and I had a beautiful twin room that had clearly been recently refurbished lovely decoration, comfortable beds, a little fridge and great condition bathroom. We were ground floor at front so we did hear the front door closing /slamming occasionally but didnt take away from it being a great room
Stayed 2 nights in Jun 2025

2/10 Terrible

Kelsie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just super weird. There were no towels. The toilet wasn't cleaned. There was a sheet on the bed, but it wasn't fitted and you couldn't anchor it under the mattress so it just slipped on during the night and you ended up sleeping on the bare mattress.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2025

10/10 Excellent

Bob

Stayed 5 nights in May 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Elaine

NOT THE BEST HOTEL THAT I HAVE STAYED IN

I was not impressed with the lack of housekeeping. My bed wasn’t made, the tea and coffee in the room wasn’t refreshed. The shower didn’t work well, and the sealant on the shower tray was broken most of the way around. Some of the bulbs in the bedroom ceiling were not working.
Stayed 2 nights in May 2025

6/10 Okay

Edward

Stayed 2 nights in May 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and convenient for our stay. Only downfall was the radiator never had a cover on the cap which made it a hazard as it was so close to the bed I cut myself twice.
Stayed 2 nights in May 2025

6/10 Okay

Ian

Disliked: Cleanliness
Ok for getting around the city areas
Stayed 4 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Omar

Liked: Property conditions & facilities
Disliked: Staff & service
Mein Aufenthalt im Hotel 65 war eine große Enttäuschung. Bei meiner Ankunft am 29.12.2024 funktionierte die Heizung im Zimmer nicht. Zwar wurde das Problem nach etwa einer Stunde behoben, jedoch war dies kein guter Start. Am nächsten Morgen gab es kein warmes Wasser, sodass ich nicht duschen konnte. Am 31.12.2024 wurden die alten Handtücher zwar entfernt, jedoch keine neuen bereitgestellt, und auch andere Zimmerutensilien wurden nicht aufgefüllt. Als ich mich an der Rezeption beschwerte, bekam ich nur die Antwort: „Das ist so passiert, beschweren Sie sich bei Expedia.“ Die fehlenden Grundausstattungen und die unprofessionelle Haltung des Personals haben meinen Aufenthalt äußerst unangenehm gemacht. Ich kann dieses Hotel nicht empfehlen.
Stayed 3 nights in Dec 2024

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel in a busy road

The hotel is located in the centre of London, within walking distances from Shepherd's Bush and Hammersmith tube station and Kensington Overground. Next shopping centre, pubs and take away restaurants are in vicinity. The room was clean, equipped with everything you need, everything worked well and it looks beautiful. However, Shepherd's Bush Road is a very busy road, day and night and it's in proximity of a fire brigade station. As the permanent traffic produces a lot of noise, a soundproof window would be a reasonable investment which would increase the comfort.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean spacious double room with a single bed as well as a double, clean modern on suite shower toilet, hdamdtoid TV, fast free WiFi, continental breakfast buffet. Moree of a guest house than your typical
Stayed 2 nights in Dec 2024

6/10 Okay

Manuel

Liked: Staff & service
Stayed 2 nights in Nov 2024