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Hotel Shepherds Bush London

3.5 star property

Photo gallery for Hotel Shepherds Bush London

Courtyard
Check-in/check-out kiosk
Premium bedding, minibar, in-room safe, laptop workspace
Standard Quadruple Room
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Place, Shepherd’s Bush Market
    ‪1 min walk‬
  • Place, Shepherd's Bush Empire
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(17 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the area

London

With a stay at Hotel Shepherds Bush London in London (Hammersmith and Fulham), you'll be steps from Bush Theatre and 7 minutes by foot from MATRADE Loftus Road Stadium. .This hotel is 0.6 mi (1 km) from Westfield London Shopping Centre and 1.5 mi (2.4 km) from Olympia Events.

What's nearby

  • Shepherd’s Bush Market - 1 min walk - 0.2 km
  • Shepherd's Bush Empire - 3 min walk - 0.3 km
  • Westfield London Shopping Centre - 7 min walk - 0.7 km
  • MATRADE Loftus Road Stadium - 8 min walk - 0.7 km
  • BBC Television Centre - 8 min walk - 0.7 km

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪itsu - ‬4 min walk
  • ‪Zizzi - ‬5 min walk
  • ‪Shikumen Shepherd's Bush - ‬3 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Five Guys - ‬4 min walk

About this property

Hotel Shepherds Bush London

Hotel Shepherds Bush London offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, a television in a common area, and a living plant wall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-in.
A complimentary manager's reception is offered each day.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 214 out of 533 reviews
Rating 8 - Good. 187 out of 533 reviews
Rating 6 - Okay. 73 out of 533 reviews
Rating 4 - Poor. 39 out of 533 reviews
Rating 2 - Terrible. 20 out of 533 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Michelle

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cons- Dirty, out dated, some staff members were rude. Loud - you can hear the train, people talking in their rooms and hallways. The place is literally next to the train station and shares an alley way with another building - random people walking behind you to walk through it. Neighborhood not the greatest at night - stores getting robbed, man throwing bottles to different parts of the streets and panhandlers. Pros- Price Accepts dogs Convenient to train station Good food in neighborhood - Turkish, Jamaican, Korean and Indian. Two cafes - safe and clean to enjoy great drinks and conversations Near Lidl and an 9 minute walk to a nice mall Quick walking distances to theaters I wouldn’t go back nor suggest to stay with young kids. This place serves for a quick stay with pets or as a group for safety purposes.
Stayed 3 nights in Nov 2025

8/10 Good

Shereen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would say there should be a bottle of water in the fridge for guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniella

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

4/10 Poor

Usman

Disliked: Cleanliness, amenities
Squeaky beds. Dirty carpets. Smell in room
Stayed 1 night in Dec 2025

8/10 Good

Iesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for what you pay for
Stayed 2 nights in Dec 2025

8/10 Good

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location room and service, would highly reccommend
Stayed 1 night in Nov 2025

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall stay was alright. Staff were friendly and helped me with the room key when it stopped working Upon entering room, I noticed the bathroom was missing a handle on the outside and the inside handle was barely hanging on. The air conditioning was also broken. Walls and ceiling aren’t very thick so you can hear people walking above you and people in rooms next to you
Stayed 2 nights in Nov 2025

10/10 Excellent

Guy

Stayed 1 night in Nov 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, 30 second walk from Shepherd’s Bush Market station. Nice check in. Functional room, small, small bathroom so limited space. Miniature bathroom sink meant water went all over the floor when doing anything. One bathroom towel had a hole in it. Tea & coffee in the room, tv and a safe and a fridge so well equipped but no iron. Nice to have a (very small) hotel bar to get a drink or crisps at reasonable prices but realistically nowhere to sit and enjoy it. No food or breakfast options but in that part of London, you don’t need it- so many options in the area. Dog friendly so would totally recommend.
Stayed 1 night in Nov 2025

6/10 Okay

Gayle

Disliked: Room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent find, right next door to Shepherds Bush Market train station, across the road from the market and a 3 minute walk from Shepherds Bush Empire (we were attending a gig). The hotel staff are friendly and helpful, the reception is manned throughout the night, there is a small bar We would definitely use this hotel again ( I would ask not to be allocated rm1 which backed onto a closed courtyard which housed extractor fans so the towels and our clothes when we left smelt of cooking fat) as it is perfectly situated in a vibrant part of the area, with everything you need. Excellent food at The Defectors Weld
Stayed 1 night in Nov 2025

6/10 Okay

Marco

Liked: Staff & service
The room was OK but for sure not for that price. One of the towels wasn't very clean and in good condition. There were some damages in the shower that for.. thstpprice...
Stayed 1 night in Nov 2025

8/10 Good

Norman

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, amenities we're fine. Just a drafty window, and my room was closest to the station so a tiny bit of "city noise" but honestly, I slept fine.
Stayed 2 nights in Nov 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not sure why but I want to give this place a positive revue! …There was a dripping leak in the pipes about my showe, which drips from above when I showered…Plus the pillows are horrible and have been for a decade…But otherwise a great, value place to stay near Westfield…Just bring your own pillow and earplugs.
Stayed 1 night in Nov 2025

10/10 Excellent

Samira

Stayed 1 night in Oct 2025

8/10 Good

Elena

Stayed 2 nights in Oct 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
Most comfortable bed!!
Stayed 1 night in Oct 2025

4/10 Poor

Gurpal

Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the room was terrible. There was corroded lights in the bathroom, there were dents in the wall, there was blood on the bathroom tissue roll! Extremely poor standard and hygiene.
Stayed 1 night in Oct 2025

10/10 Excellent

ramy

Stayed 2 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean with updated ensuite. Very comfortable bed and excellent value for money. Staff very polite.
Stayed 1 night in Oct 2025

8/10 Good

Marek

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025