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Hyatt Place London City East

4.0 star property

Photo gallery for Hyatt Place London City East

Rooftop terrace
Restaurant
Exterior
Cocktail bar
Premium Room, 1 King Bed, Terrace

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Tower of London
    ‪13 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(16 reviews)
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

  • 23.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed Balcony with Sofa

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Saint

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
4.6 out of 5, Wonderful, (1575)
The price is NZ$343
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Hotel Saint

About the area

London

With a stay at Hyatt Place London City East in London (Shoreditch), you'll be steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market. .This eco-certified hotel is 0.9 mi (1.5 km) from The Gherkin and 1 mi (1.7 km) from Tower of London.

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Tower of London - 13 min walk - 1.1 km
  • Tower Bridge - 19 min walk - 1.6 km
  • St. Paul's Cathedral - 4 min drive - 2.3 km
  • The Shard - 5 min drive - 3.0 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪The White Hart - ‬3 min walk
  • ‪Exmouth Coffee Company - ‬3 min walk
  • Zoom East Kitchen & Bar
  • ‪Efes - ‬2 min walk
  • ‪Grounded - ‬2 min walk

About this property

Hyatt Place London City East

Eco-certified hotel with a 24-hour fitness center and a rooftop terrace
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 280 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Sotto Cucina & Bar or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1010 reviews
Rating 8 - Good. 296 out of 1010 reviews
Rating 6 - Okay. 83 out of 1010 reviews
Rating 4 - Poor. 17 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

MATTHEW

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very accessible to the tube system, approx 5 minute walk to the nearest station. The room was lovely however did not have noticeable AC. The room was comfortable.
Stayed 2 nights in May 2025

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kazi Marzuq

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Kevin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Parking is off campus about a block and a half down the road in a parking lot. It costs roughly $50 USD per day. The parking area is also inaccessible from 10pm-6am.
Stayed 8 nights in Apr 2025

8/10 Good

Renato

Stayed 4 nights in Apr 2025

10/10 Excellent

Dana and Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 6 nights in Apr 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Travelled with family
Liked: Property conditions & facilities
Went for london marathon, hotel staff very friendly especially Miriam, Andrei and Amalu at breakfast excellent service, they also made a special pack up for my husband who was doing the marathon.
Stayed 3 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt Place review

Lovely hotel. Great location for getting around on tube. Beautiful room with balcony and a great view across London. Awesome breakfast . All the options were tasty and excellent service from Adhil.
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amba Caruna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with very helpful and kind staff. They even accommodated an early check in at 9:30am! There are lots of restaurants around, and the tube is a 3 minute walk away. Would recommend this property to anyone staying in the Whitechapel area.
Stayed 5 nights in Apr 2025

10/10 Excellent

MILES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Apr 2025

10/10 Excellent

Melvin

Travelled with partner
Property one underground stop to the tower and easily accessible by the tube to all areas in London.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eloise

Stayed 4 nights in Apr 2025

2/10 Terrible

Sarah

Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy check in and out, good location. Good value for money
Stayed 1 night in Apr 2025

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Julia

Travelled with family
Disliked: Staff & service
Booked a family room for 3 adults but was given a double room and a flimsy cot for a child. The intentions were good when checking in but when I realized that I didn’t get the room I booked and returned to the front desk, I was told by another front desk agent that i was given the correct category of room. I explained that the room I booked should include a sofa bed but the agent was unwilling to look into the matter and said I was not charged for the cot and suggest that next time I should book a more sufficient room. She also ask that I contact Expedia to resolve any room issues. We were also given a room with handicap access which we did not requested. I had another reservation to return to the hotel several days later and Fabio at the front desk addressed the previous issue. He was very attentive and provided great customer service ensuring the room was to my satisfaction. Much appreciate you Fabio! Ended my trip with a much needed comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlo

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great Hyatt property! It’s clean. The staff was amazing, down to the heart shaped towel design left on our bed by the housekeeper. The breakfast was top notch. The roof top bar was perfect after a long day of touring. I have no complaints and will definitely stay here again. The hotel is on the outskirts of London which is perfect for getting away from the hustle and bustle. The underground station is a short walk away. And it connects you immediately to the line heading to/from Paddington station (so no need for taxi when flying in or out). It also connects you with line heading to Westminster. It’s the perfect spot.
Stayed 4 nights in Apr 2025