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ibis London Docklands Canary Wharf

3.0 star property

Photo gallery for ibis London Docklands Canary Wharf

Exterior
Exterior
Bar (on property)
Property entrance
Twin Room (SweetRoom)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
1 Baffin Way off Preston Road, London, England, E14 9PE
  • O2 Arena
    ‪2 min drive‬
  • ExCeL Exhibition Centre
    ‪5 min drive‬
  • Tower Bridge
    ‪10 min drive‬
  • London (LCY-London City)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Twin Room (SweetRoom)

Twin Room (SweetRoom)

Twin Room (SweetRoom)

8.2 out of 10
Very good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.8 out of 10
Good
(24 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

With a stay at ibis London Docklands Canary Wharf, you'll be centrally located in London, within a 5-minute drive of ExCeL Exhibition Centre and ABBA Arena. .This hotel is 3.2 mi (5.2 km) from O2 Arena and 3.3 mi (5.3 km) from Tower of London.

What's nearby

  • O2 Arena - 2 min drive - 1.4 km
  • ExCeL Exhibition Centre - 5 min drive - 3.0 km
  • Westfield Stratford City - 7 min drive - 4.7 km
  • Tower of London - 9 min drive - 5.2 km
  • Tower Bridge - 10 min drive - 5.6 km

Getting around

  • Limehouse Station - 3 min drive
  • Blackwall Station - 4 min walk
  • London City Airport (LCY) - 15 min drive

Restaurants

  • ‪Billingsgate Market - ‬9 min walk
  • ‪The Gun - ‬8 min walk
  • ‪Poplar Cafe - ‬5 min walk
  • ‪Dock Coffee - ‬4 min walk
  • ‪Papa John's Pizza - ‬11 min walk

About this property

ibis London Docklands Canary Wharf

Hotel with a restaurant, near O2 Arena
Ibis London Docklands Canary Wharf offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. 70-cm LCD televisions come with satellite channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 87 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
At ibis London Docklands Canary Wharf, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis London Docklands Canary Wharf has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (41 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 70-cm LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel London Docklands
ibis London Docklands
London Docklands ibis
ibis London Docklands Canary Wharf Hotel
Ibis London Docklands Canary Wharf England
Ibis London Docklands Hotel London
ibis London Docklands Canary Wharf Hotel
ibis Docklands Hotel
ibis London Docklands Canary Wharf
ibis Docklands
ibis London Docklands Canary Wharf London
ibis London Docklands Canary Wharf Hotel London

Reviews

ibis London Docklands Canary Wharf Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 372 out of 1004 reviews
Rating 8 - Good. 404 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

Reviews

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok but not wow
Stayed 2 nights in Jun 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had something splashed all on the sink, we would not look to stay with Ibis in the future
Stayed 1 night in Jun 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great
Stayed 1 night in May 2025

6/10 Okay

Lydia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is ok in general, however the rooms need some redecoration, the carpets look dirty and not appealing to walk barefoot on them, the air conditioner' s air smelled. Not sure about the water coming from the bathroom, I could not make coffee as the water had a funny smell, could be chemically, but not sure, maybe something to look into . The smoking areas on the entrance of the hotel door, I felt not welcomed as nonsmokers, could the smoking area be somewhere as the area around the entrance was also blocked by smokers. This is really uncomfortable for someone who does not smoke and don't like the smell of the smoke.
Stayed 1 night in Jun 2025

8/10 Good

Blaise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

BigH

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place for 02 access as well as canary wharf. Stayed for the gig at the 02 arena
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Stayed 1 night in May 2025

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were really uncomfortable. Fold out chair bed smelt musty and was very dusty. Also the duvet cover had a stain on it which looked like blood. In fact, the duvet and pillow were inside the chair and looked as though they hadn’t been changed since the previous guest used it! Air conditioning wasn’t working properly so the room was hot. Plug extension had a PAT tested label with FAIL (see photo) Generally terrible. The only thing good about the stay were the staff who were really nice and helpful.
Stayed 1 night in May 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were rude , breakfast was cold
Stayed 1 night in May 2025

10/10 Excellent

Jacky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in May 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and reasonable price for location
Stayed 3 nights in May 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Stayed 2 nights in May 2025

10/10 Excellent

Samaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Allison

Travelled with partner
Liked: Cleanliness, amenities
The rooms are quite small, and the pictures definitely make the rooms look larger and more updated. I only stayed for 2 nights here and then switched hotels.
Stayed 2 nights in May 2025

6/10 Okay

Nikki

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Bright

Stayed 3 nights in Apr 2025

4/10 Poor

Leila

Travelled with family

Disappointing

I wasn’t expecting anything extraordinary but the cleanness was somehow disappointing. I had to clean the desk top and hangers before putting my clothes away as it was so dusty. The only consolation was the receptionists who were outstanding. Carmela and Joyce gave us a heartwarming welcome which was very much appreciated
Stayed 1 night in May 2025

4/10 Poor

Kate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Hemanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Hotel Ibis London Docklands Canary Warf

We stayed one night as we attended a concert at O2 Arena. Very convenient location and a short walk to Canary warf station. One staff member called, Carmela was very helpful in getting a partial refund as we paid too much for parking.
Stayed 1 night in May 2025

2/10 Terrible

Benjamin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Honestly, I’ve been to friendlier hostage negotiat

Ah, the Ibis Hotel – where hospitality goes to die quietly in the corner while the receptionist stares right through you like you’re the ghost of someone who once asked for an early check-in. Check-in was less “welcome to your stay” and more “what do you want now?” The reception staff greeted us with the warmth of a damp sock and the enthusiasm of a tax inspector in training. I’ve had more engaging conversations with self-checkout machines. And then – the pièce de résistance – there was no water. None. Not a drop. No shower, no brushing teeth, not even the dignity of a toilet that flushes like it means it. Just the dry, echoing sound of our collective hygiene hopes vanishing into the abyss. When I politely asked the staff about this rather basic amenity, they looked at me like I’d just asked them to explain quantum physics in interpretive dance. One actually shrugged. SHRUGGED. As if running water is some kind of luxury feature I’d accidentally selected by mistake. Honestly, I’ve been to friendlier hostage negotiations. One star – because at least the bed wasn’t on fire.
Stayed 3 nights in Apr 2025