2/10 Terrible
susan
Travelled with family
17 Jun 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Had booked an ensuite room for 3 nights Only stayed 1night. As itwas not an ensuite room. That was just the start. The bedroom door faced the front door which was left open at one point. You had to come out the bedroom to access the bathroom which had no external lock so was accessable to everyone. The bathroom window had no handle and was taped shut. There was an electric cable running along the floor which went into the wall for the electric socket,not sure this is acceptable in a commercial property as potential danger. Also lots of cardboard boxes stored in hall/stairwell definite fire hazard as this was the only way out in case of fire. No fire instructions were displayed either. In the room the drawers were damaged and one of the blinds was torn and stained,plus was so thin it was useless. Most of these things had been reported last year when we checked social media. We did not feel safe and hardly slept so left after 1 night. We did not get what we booked and paid for.
susan
Stayed 3 nights in Jun 2025