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London City Airport Hotel

3.5 star property

Photo gallery for London City Airport Hotel

Bar (on property)
Garden
Garden
Lobby sitting area
Executive Room, 1 Double Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
74 Albert Road, North Woolwich, London, England, E16 2DY
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, Thames River
    ‪14 min walk‬
  • Place, ExCeL Exhibition Centre
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪98 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Executive Room

  • Sleeps 2

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room

  • Sleeps 2

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About the area

London

A stay at London City Airport Hotel places you in the heart of London, a 3-minute drive from ExCeL Exhibition Centre and 12 minutes from London Stadium. .This hotel is 5.6 mi (9 km) from O2 Arena and 6.3 mi (10.1 km) from Tower of London.

What's nearby

  • Brick Lane Music Hall - 7 min walk - 0.7 km
  • Thames Barrier Park - 13 min walk - 1.2 km
  • Thames River - 14 min walk - 1.2 km
  • ExCeL Exhibition Centre - 18 min walk - 1.6 km
  • University of East London, Docklands Campus - 3 min drive - 1.0 km

Getting around

  • London City Airport DLR Station - 4 min walk
  • West Ham Station - 8 min drive
  • London City Airport (LCY) - 1 min drive

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪Chicken Hut - ‬13 min walk
  • ‪Juniper & Co Bar & Kitchen - ‬7 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬17 min walk
  • ‪Pret A Manger - ‬7 min walk

About this property

London City Airport Hotel

London City Airport Hotel offers 47 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
Stay in one of 47 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with onsite massages or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
London City Airport Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (87 centimetre high)
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Travelodge London City Airport Hotel England
Travelodge London City Englan
London City Hotel London
London City Airport Hotel Hotel
London City Airport Hotel London
London City Airport Hotel Hotel London

London City Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 225 out of 608 reviews
Rating 8 - Good. 210 out of 608 reviews
Rating 6 - Okay. 105 out of 608 reviews
Rating 4 - Poor. 39 out of 608 reviews
Rating 2 - Terrible. 29 out of 608 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Gaetano

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
dinner options were very limited. The bathroom was not properly cleaned, with pubic hair visible on the floor and in the shower. Pillows and mattress were uncomfortable, significantly affecting sleep quality.
Stayed 1 night in Dec 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Staff were friendly and if was clean but the room was very noisy due to other guests. Room was small too and with lots of luggage, it was a little claustrophobic
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice cafe, very kind and helpful staff, 5 minute walk to the DLR and city airport, bus stop across the street, 15 minute walk to neighbourhoods with more transit and shops. Great value!
Stayed 5 nights in Dec 2025

8/10 Good

Kathryn

Stayed 1 night in Dec 2025

4/10 Poor

Jon

Disliked: Staff & service, property conditions & facilities, room comfort
I had a very disappointing stay at London City Airport Hotel. Check-in took far longer than it should have, and my room had no hot water in the shower. We raised these issues at checkout, but were told to contact Hotels.com directly. When Hotels.com followed up with the property, the hotel claimed no complaint had been made. We then contacted the hotel ourselves, but staff refused to provide the name of the receptionist during our stay, refused to let us speak to a manager, and even refused to say when a manager would be available (which tells me everything I need to know). Overall, the combination of poor service, unresolved issues, and lack of accountability made this a very frustrating experience. I strongly, strongly recommend avoiding this hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Marian

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was very long. It took nearly 10 minutes when I was in a rush. They were asking for a lot of personal details, which I was not comfortable giving. In comparison, when I checked into a Travelodge, I only had to tell my name. All night, every few minutes, it felt as if something hit the hotel and the whole room shook, possibly a nearby passing train? I could also hear people in the neighbouring room talking. Otherwise, the room was nice and clean. I didn't like that they didn't provide camomile or mint tea. The only option was black.
Stayed 1 night in Dec 2025

6/10 Okay

Sabina

Travelled with family
The room was clean, however, there was no comfortable sitting chair to sit on. The staff were helpful and friendly.
Stayed 2 nights in Dec 2025

2/10 Terrible

Lesbia, Lehigh acres

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here, and our check-in experience was disappointing. The front desk attendant was not welcoming, and the process took longer than expected. The entrance door dragged against the carpet, making it difficult to open. In the bathroom, the floor had a noticeable dent, and there appeared to be mold in the shower area. The bedroom also had an unpleasant odor that made it uncomfortable to breathe. Although the hotel is conveniently close to the airport, we will not be staying here again. Do not recommend.
Stayed 1 night in Dec 2025

4/10 Poor

Ginny

Travelled with family
Disliked: Staff & service
Staff and room
Stayed 1 night in Dec 2025

10/10 Excellent

jack

Stayed 1 night in Nov 2025

6/10 Okay

Mike

Stayed 1 night in Nov 2025

8/10 Good

Olha, Greensboro

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Quiet. Small. Nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

C. Eric

Liked: Cleanliness, staff & service, amenities
Staffing attendant
Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Stayed 1 night in Nov 2025

2/10 Terrible

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Leigh-Ann

Stayed 1 night in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room & bed were small. This was quite a pricey hotel, so I was very surprised to find that breakfast was not included, but would cost £15.99 extra. The hotel was very convenient for London City Airport, being only a 7 minute walk away.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doors didnt close easily because of the carpet, other rooms doors made it sound like people were coming in
Stayed 2 nights in Nov 2025

8/10 Good

Philip

Stayed 1 night in Nov 2025

6/10 Okay

Andrzej, Castleford

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very small room, staffvwas OK
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

6/10 Okay

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The room was in excellent condition and very clean. The staff were pleasant enough although the initial attitude of the staff at the check-in desk left a bit to be desired. Although only staying for one night, it was more than adequate facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, very well equipped and the staff were great.
Stayed 1 night in Nov 2025

8/10 Good

Izzy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Small room ideal for staying for one night. Close to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025