6/10 Okay
Darren
4 May 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff member was nice, room was clean but very basic, hotel was comfortable and quiet. Annoyances - check-in service didn't work properly - made me go all the way through a lengthy entering of private data - standing out in the middle of the street on a huge screen - and then would not produce a door key. Not sure this is fully GDPR compliant? When I did get a key - only used it once and it stopped working. MK need to get their systems sorted out if they want to automate so much. Breakfast "buffet" was poor - the only hot options were beans, tiny hash-browns and sausages - pretty rubbish for the amount they charge. No parking at the hotel. The decor of the place is sterile and soul destroying. Really, the only thing this hotel had going for it - was the fact that the one member of staff I saw and interacted with was quite nice, cheerful and helpful (but I fear the poor man was swimming against the tide) and the fact that it happened to be near where I needed to be.
Darren
Stayed 1 night in May 2025